At the Watercooler with Micah Larsen of Switch Always On

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Micah Larsen, director of sales at Switch Always On, enjoys the relationships and helping successful entrepreneurs change the world as they grow their…

5 POS tech issues you need to avoid

by Larry Fiel — VP of Marketing, PDQ Signature Systems

We all make mistakes...it's a part of being human. And like many of our mistakes, they can be undone or easily corrected without hardship. But when it comes to…

How to overcome operational hurdles of kiosks in the grocery industry

by Bagrat Safaryan

Self-service kiosks are taking the grocery market by storm, but that’s only when stores prepare their teams and budget.

How robotics are changing unattended retail

Robots can help companies enhance their in-store shopping and dining experiences, providing modern solutions to address customer and organizational needs.

3 myths about accepting cash at self service

Enabling cash acceptance at self service machines reduces wait times and therefore maximizes revenue while also reducing labor needs and operating costs.

5 reasons when to cover your digital kiosk

While kiosks are built to withstand ongoing use, there are circumstances when a cover can protect it from damage and extend its useful life.

Kiosk connectivity: the key to revenue on multiple fronts

by Brian Gill — Senior National Sales Manager, OptConnect

Businesses that embrace kiosk connectivity today will position themselves for success in the increasingly interconnected world of tomorrow.

How bitcoin ATMs are revolutionizing the remittance industry

Bitcoin ATMs have emerged as a disruptive force in the remittance industry, revolutionizing the way cross-border transactions are conducted.

Micro markets, self-service retail now ubiquitous with customers loving convenience, variety

Self-service offerings are becoming a necessity for many retailers as consumers increasingly adopt tap-and-pay options. Self-service kiosks save retailers…

Why you should outsource your kiosk manufacturing

by Ben Snider — National Account Executive, Frank Mayer and Associates

Partnering with a trusted manufacturer can deliver high-quality, tailored kiosks that meet your requirements while freeing up resources to focus on your core…

Embracing AI-powered customer service — peril and promise

by Daniel Brown — Editor, Networld Media Group

AI isn't going anywhere, and AI-powered avatar customer service is on the rise, including a recent in-person demonstration in Orlando Florida. Citing recent…

8 powerful steps to embrace AI and connect with your customers in new ways

by Chris Keefe — Chief Product Officer, Poppulo

Chris Keefe, chief product officer at Poppulo, shares eight ways to embrace AI in digital signage for business success, contending that businesses must shirk…

How GPT can create smarter kiosks

Large language model technology coupled with GPT have advanced kiosks to a new level of efficiency and value.

EV adoption: Open payment systems can make it happen

To drive EV adoption, the government should focus on more than infrastructure and physical accessibility. It needs to focus on seamless payments to ease the…

Powering the QSR customer experience: AI and machine learning

Artificial intelligence and machine learning are being deployed to personalize the customer experience at self-serve kiosks and drive-thrus in the restaurant…

Facial recognition and customer loyalty: The new reality

Facial verification using facial recognition can play a role for customer loyalty programs. By identifying and verifying customers, it can enhance the customer…

How the multifamily industry relies on property management tech

by Ned Hill

With more people working from home, multifamily property managers must elevate resident services. Antiquated package management won't cut it.

Do micro markets live up to the hype?

by Sam Roberts — Digital Marketing Manager, Connect Vending

A veteran convenience services operator tackles some misconceptions about micro markets and explains the technology's continuing popularity.

Pharmabox taps smart power management device to ensure continuous connectivity

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Pharmabox founder and CEO Alejandro Rodriguez faced connectivity issues as the company grew. A smart power management device, Switch Always On, continuously…

ICXA announces 2023 Elevate Awards

by Alicia Lavay — Executive Director, ICX Association

Alicia Lavay is Executive Director at the ICX Association. Image provided. "Sometimes when I consider what tremendous consequences come from little…