POS handhelds help Houston stadium improve customer service

November 11, 2003

COLUMBIA, Md. - MICROS Systems, Inc. (Nasdaq: MCRS), a provider of information technology solutions for the hospitality industry, has installed 110 Mobile…

McD's predicts sales boost from ordering kiosks

November 9, 2003

OAK BROOK, Ill. -- Service is a big issue for McDonald's Corp. today, and the company has turned to self-order kiosks to help satisfy customers and increase…

Hertz kiosks offer maps, advice on local hotspots

November 6, 2003

WELLINGBOROUGH, England -- Interface, a European provider of interactive kiosks, will supply 244 Driving Direction terminals to Hertz US after a successful…

Vendor sees India airports full of online opportunities

November 5, 2003

NEW DELHI -- U.S.-based transport communications and systems company Arinc is establishing a base here for products including check-in kiosks, on-board…

Vendors team up on nutrition kiosk for fast-food restaurants

October 27, 2003

LONG BEACH, Calif. -- Walk Up Systems, Codespear and Vultron Display Technologies have partnered to produce a walk-up touchscreen kiosk application that will…

ParTech, Quick Kiosk pair on hospitality tech

October 27, 2003

LONG BEACH, Calif. -- ParTech Inc., a provider of software, hardware and service solutions to the hospitality and retail industries, and Quick Kiosk, a…

North Carolina city latest to get McD's ordering kiosks

October 23, 2003

RALEIGH, N.C. -- Consumers accustomed to banking at ATMs and paying for groceries with a machine instead of a counter clerk are getting a chance to order a Big…

ATMs dispense money and a whole lot more

Added convenience for movie-goers may be just the ticket for driving new ATM transactions for The Co-Op Network, which is piloting NCR's iATMglobal.

British Airways eyes iris scanning at check-in kiosks

October 21, 2003

WATERSIDE, England -- Biometrics is high on British Airways' IT agenda, but there is no schedule yet for a rollout of iris scanning at self-service kiosks.

Hotel chain testing self-check in

October 20, 2003

WHITE PLAINS, N.Y. -- Starwood Hotels & Resorts Worldwide Inc. is testing self-service kiosk applications at the 1,215-room Sheraton Boston Hotel and the…

RFID in use at U.S.-Canada border wins tech award

October 16, 2003

EVERETT, Wash. -- A radio frequency identification (RFID) project designed to increase levels of security along the U.S.-Canadian border has been named an…

First multiple-airline check-in system makes debut

October 15, 2003

LAS VEGAS -- Travelers here are the big winners with the launch of SpeedCheck at McCarran International Airport. SpeedCheck is the nation's first…

US Airways enhances check-in kiosks

October 15, 2003

ARLINGTON, Va. -- US Airways has added new features to its Self-Service Check-In kiosks. The features enable customers to choose either English or Spanish for…

Northwest offers incentive to kiosk users

October 2, 2003

ST. PAUL, Minn. -- Through Dec. 31, 2003, first-time users of Northwest's nwa.com Check-In service will receive a one-time bonus of 1,000 WorldPerks frequent…

Amadeus, IBM form alliance on airline tech

October 1, 2003

MADRID, Spain -- Amadeus and IBM have formed a strategic relationship to address the needs of airline and transportation companies looking to upgrade their IT…

India govt plans for kiosks in 24 airports

September 14, 2003

NEW DELHI, India -- The civil aviation ministry has decided to upgrade 24 regional airports across the country to improve the service standards and passenger…

JFK air terminal goes IP, studies kiosks

September 14, 2003

NEW YORK -- The JFK International Air Terminal LLC has selected SITA to upgrade its Common Use Terminal Equipment (CUTE ) system at terminal 4 to the vendor's…

Alaska, Horizon Air incent customers to use e-ticketing

September 10, 2003

SEATTLE -- Alaska Airlines and Horizon Air are making several policy changes to encourage customers to use electronic tickets, enhancing customer convenience…

Delta launches interline ticketing with Alaska Airlines

September 9, 2003

ATLANTA -- Delta Air Lines announced the launch of interline electronic ticketing (ET) with Alaska Airlines, extending the convenience of electronic ticketing…

Aussie gov't expands campaign on travel advisories

September 7, 2003

ADELAIDE, Australia -- The federal government launched an $8.4-million media campaign and new interactive kiosks to heighten awareness of Australian travel…