Alaska Air unveils check-in kiosks at LAX

December 10, 2003

SEATTLE -- Alaska Airlines opened a high-tech check-in counter at Los Angeles International Airport.

Hot and now: kiosks in fast-food market

Name a way that consumers can get their fast food even faster. Ordering for themselves, of course. And not only is self-serve ordering faster, it may also…

New research shows potential of self-service

IHL's study reviews the shipments, installed base, transaction volume and major trends among self-service kiosks in North America.

Starwood hotels testing check-in kiosks

The hospitality industry, in general, has been making a push to make the customer experience better and easier at the property level.

Delta Air triples customer usage of check-in kiosks

December 8, 2003

ATLANTA -- More than 20 million Delta Air Lines customers have chosen self-service kiosks to check-in for their flights this year, almost tripling customer…

Kinetics awaits OK on biometric check-in

December 7, 2003

LAKE MARY, Fla. -- Kinetics Inc. has developed a self-service airline check-in counter that doesn't need a credit or airline card, but only the swipe of a…

BMW adds kiosk-based gaming to marketing blitz

December 1, 2003

WOODCLIFF LAKE, N.J. -- BMW of North America, LLC launched the next phase of an aggressive marketing campaign for its newest entry into the Sport Activity…

US Airways online checks in million passengers

December 1, 2003

ARLINGTON, Va. -- US Airways reached another online milestone when a New Jersey woman became the one-millionth passenger to check in at usairways.com. US…

Travelers may give thanks for airline kiosks

November 23, 2003

BOSTON -- Travelers returning to the skies this Thanksgiving will encounter more people in the ticket lines and far fewer people behind the ticket counters.

Now showing at Douglas Theatres: trailers on kiosks

The goal of the kiosk project was entertainment, but advertising has since emerged as a potential source of new revenue for the theater.

RFID tag-dispensing kiosk debuts worldwide

November 16, 2003

MADRID, Spain -- TransCore has developed a kiosk that dispenses radio frequency identification (RFID) transponder tags and provides customers with automated…

POS handhelds help Houston stadium improve customer service

November 11, 2003

COLUMBIA, Md. - MICROS Systems, Inc. (Nasdaq: MCRS), a provider of information technology solutions for the hospitality industry, has installed 110 Mobile…

McD's predicts sales boost from ordering kiosks

November 9, 2003

OAK BROOK, Ill. -- Service is a big issue for McDonald's Corp. today, and the company has turned to self-order kiosks to help satisfy customers and increase…

Hertz kiosks offer maps, advice on local hotspots

November 6, 2003

WELLINGBOROUGH, England -- Interface, a European provider of interactive kiosks, will supply 244 Driving Direction terminals to Hertz US after a successful…

Vendor sees India airports full of online opportunities

November 5, 2003

NEW DELHI -- U.S.-based transport communications and systems company Arinc is establishing a base here for products including check-in kiosks, on-board…

Vendors team up on nutrition kiosk for fast-food restaurants

October 27, 2003

LONG BEACH, Calif. -- Walk Up Systems, Codespear and Vultron Display Technologies have partnered to produce a walk-up touchscreen kiosk application that will…

ParTech, Quick Kiosk pair on hospitality tech

October 27, 2003

LONG BEACH, Calif. -- ParTech Inc., a provider of software, hardware and service solutions to the hospitality and retail industries, and Quick Kiosk, a…

North Carolina city latest to get McD's ordering kiosks

October 23, 2003

RALEIGH, N.C. -- Consumers accustomed to banking at ATMs and paying for groceries with a machine instead of a counter clerk are getting a chance to order a Big…

ATMs dispense money and a whole lot more

Added convenience for movie-goers may be just the ticket for driving new ATM transactions for The Co-Op Network, which is piloting NCR's iATMglobal.

British Airways eyes iris scanning at check-in kiosks

October 21, 2003

WATERSIDE, England -- Biometrics is high on British Airways' IT agenda, but there is no schedule yet for a rollout of iris scanning at self-service kiosks.