ICX honors 5 Elevate Award winners at 2024 ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Interactive Customer Experience Summit announced winners of the 2024 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.

Sainsbury's debuts AI-powered checkouts

September 10, 2024

Sainsbury's is integrating AI across 22,500 checkouts, according to a BelfastLive report. The technology will enable self-checkouts to identify unbarcoded…

San Jose Sharks CX leader talks strategy, shares insights

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Stacy McGranor, CX director for Sharks Sports & Entertainment, talks…

ICX Summit: How sustainability impacts customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Shawn Nelson, founder and CEO of Lovesac, is a keynote speaker at the ICX Summit taking place Sept. 9-11 in Charlotte, North Carolina. His topic will focus on…

British supermarket Asda to increase staffed checkouts, decrease self checkouts

August 15, 2024

Asda, a British supermarket chain, will be increasing staff on checkouts and admits it has reached a limit with self-service lanes, according to a BBC report.

Morrisons supermarket in the UK doubles self checkouts, cuts staffed lanes

August 14, 2024

Morrisons supermarket in Malton, England has decreased staffed checkout lanes and doubled its amount of self checkouts, according to a Gazette & Herald…

ICX Summit: Future of retail with Steven King

by Daniel Brown — Editor, Networld Media Group

Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…

JD Sports Israel launches digital kiosks

August 12, 2024

JD Sports Israel has introduced digital kiosks across its stores, offering customers a more seamless shopping experience, according to a report by Retail…

JCPenney CIO shares CX insight on $1B transformation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, JCPenney CIO Sharmeelee Bala talks with RetailCustomerExperience.com…

ICX Summit: CX leaders offer up retail customer experience predictions

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Top retail and brand leaders will share executive predictions when it comes to improving the customer experience at the upcoming ICX Summit happening Sept.

Eyebot's 90-second eye exam kiosk revolutionizes vision care

by Sandra Carpenter — Editor, Networld Media Group

Eyebot technology promises to make eye exams easier and more accessible.

Between the Flags lifestyle brand leader shares CX strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Briony Oayda, managing director of Bondi Active and Between the Flags…

Check the Chip kiosk offers microchip management for pet owners

July 29, 2024

Check the Chip, Inc. has launched its first-ever microchip self-service kiosk. This kiosk offers pet owners and communities a user-friendly way to interact…

It’s the Little Things That Matter Most to Your Business

It’s the Little Things That Matter Most to Your Business, Especially When It Comes to Choosing (and Being Happy with) Your Barcode Scanners So, what are the…

At the Watercooler with Matt Miles of Diebold Nixdorf

by Sandra Carpenter — Editor, Networld Media Group

Matt Miles, Director, America's retail at Diebold Nixdorf, joins Kiosk Marketplace to share an intimate look at his career, personal life and perspective on…

Presented by DIEBOLD NIXDORF INC.

MIT develops AI-powered robot that gently bags groceries

July 2, 2024

MIT researchers are making waves with a robotic system designed to tackle a chore many dislike: bagging groceries.

Ikea unveils self-service kiosks to streamline shopping experience

July 1, 2024

Ikea is transforming the way customers shop with the introduction of Upptäcka self-service kiosks across all stores. The kiosks empower shoppers to explore…

GlobalConnect aquires Theft Detective, enhances unattended retail security

June 27, 2024

GlobalConnect, a U.S.-based provider of breakroom services, has acquired Theft Detective, an automated video monitoring system designed for unattended retail…

Fleet Feet leader shares customer experience strategy insight

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Alex Tallman, director of retail experience and education at Fleet Feet…

Partner Tech Set to Debut Next-Gen Self-Checkout Solution with Advanced AI Features at RSPA

Advanced AI-driven self-checkout software revolutionizes the customer experience and enhances theft prevention.