Is self checkout on the chopping block? 6 major retailers change policies

by Sandra Carpenter — Editor, Networld Media Group

Major retailers like Walmart, Target and Dollar General are scrapping some self-checkout lanes due to a shoplifting surge. Even with higher wages and worker…

Fun.com leader shares customer experience, engagement strategies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovator podcast, Dianna Lyngholm, director of creative services and e-commerce at Fun.com, talks with…

Portland, Maine supermarket chain pulling all Redbox kiosks

June 7, 2024

Hannaford Supermarkets in Portland, Maine will not longer offer Redbox kiosks in their stores as of June 15, according to a Q97.9 report.

Walmart refunds customers overcharged at self-checkout

June 3, 2024

Walmart is refunding customers impacted by inaccurate self-checkout transactions, according to a report by The U.S. Sun that cited a Bloomberg report.

Several Safeways to remove self-checkouts due to rising theft

May 28, 2024

Safeway, a supermarket chain that operates 918 stores throughout the U.S., will remove self-checkout kiosks at some of its stores in the San Francisco Bay…

North Dakota State Fair introduces ticket kiosks for seamless entry

May 6, 2024

Retailers in Bismarck, North Dakota installed ticket kiosks for the upcoming 2024 North Dakota state fair, according to a KFYR TV report.

How restaurants can take tech lessons from retail

by Hope Neiman — cmo, tillster

Retail's tech solutions are solid. Many restaurants rely on a patchwork of technological advancements to help their brands success. Here are some lessons…

Walmart removes more self-checkout lanes as a response to shoplifting

May 3, 2024

Walmart is continuing to remove self-checkout lanes from its branches. The list of locations where self-checkout lanes are being removed now includes…

ICX Summit keynote: Tapping customer engagement drives big shoe brand success

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Neely Woodson Powell, founder of the Charleston Shoe Company, will be a keynote speaker at the upcoming ICX Summit taking place Sept. 9-11 in Charlotte, North…

Cred launches UPI 'scan and pay' service, kiosk for seamless retail transactions

April 26, 2024

Fintech company Cred has launched a Unified Payments Interface (UPI)-based scan and pay service that allows members to use any QR code for payments directly…

ICX Summit celebrates 8th year this September

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.

Charleston Shoe Company founder talks customer engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovator podcast, produced by Networld Media Group, Neely Woodson Powell shares with RetailCustomerExperience.com editor Judy…

Supercharging last-mile delivery: How ROPIS pushes retail success

by Lisette Soop — Marketing Specialist, Cleveron AS

The impact of the reserve-online-pickup-in-store and parcel terminals combination is evident. Making the experience seamless fosters customer loyalty…

Diebold Nixdorf's Self-Checkout Solutions Offer Huge Benefit to Eataly Customers Thanks to Faster and More Flexible Checkout

Eataly, one of the world’s largest distributors of premium Italian food, Diebold Nixdorf delivers its open and modular DN Series® EASY eXpress self-checkout…

Presented by DIEBOLD NIXDORF INC.

Optimizing Omnichannel Experiences with Best Labeling Practices for SMBs

Explore the transformative power of Star Micronics' smart labeling solutions to elevate SMBs’ omnichannel experiences and increase customer satisfaction.

Missouri Walmart removes self-checkout kiosks

April 18, 2024

One Walmart in Shrewsbury, Missouri, is removing its self-checkout kiosks and reinstalling traditional checkout lanes, according to a USA Today news report.

Self-service kiosk market size set to grow by $8.26B from 2023-2027

April 17, 2024

The global self-service kiosk market size is slated to grow at a CAGR of 12.61% from 2023-2027, an estimated monetary value of $8.26 billion, according to…

Carnival, Effy partnership launches digital kiosk

April 11, 2024

Carnival Cruise Line and Effy Jewelry have announced their partnership in a digital kiosk set to debut on the Carnival Firenze, which is to launch this month.

Card skimmer found at Bayonne Walmart checkout kiosk

April 11, 2024

A credit card skimmer was found on a checkout kiosk at the Walmart in Bayonne, New Jersey, on April 9, spurring an investigation by the Bayonne Police…

EZ-Chow launches self-service kiosks

April 10, 2024

EZ-Chow, a self-service kiosk solutions firm, has announced the launch of its self-service kiosks for the food service and retail industries.