JCPenney CIO shares CX insight on $1B transformation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, JCPenney CIO Sharmeelee Bala talks with RetailCustomerExperience.com…

ICX Summit: CX leaders offer up retail customer experience predictions

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Top retail and brand leaders will share executive predictions when it comes to improving the customer experience at the upcoming ICX Summit happening Sept.

Eyebot's 90-second eye exam kiosk revolutionizes vision care

by Sandra Carpenter — Editor, Networld Media Group

Eyebot technology promises to make eye exams easier and more accessible.

Between the Flags lifestyle brand leader shares CX strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Briony Oayda, managing director of Bondi Active and Between the Flags…

Check the Chip kiosk offers microchip management for pet owners

July 29, 2024

Check the Chip, Inc. has launched its first-ever microchip self-service kiosk. This kiosk offers pet owners and communities a user-friendly way to interact…

It’s the Little Things That Matter Most to Your Business

It’s the Little Things That Matter Most to Your Business, Especially When It Comes to Choosing (and Being Happy with) Your Barcode Scanners So, what are the…

At the Watercooler with Matt Miles of Diebold Nixdorf

by Sandra Carpenter — Editor, Networld Media Group

Matt Miles, Director, America's retail at Diebold Nixdorf, joins Kiosk Marketplace to share an intimate look at his career, personal life and perspective on…

Presented by DIEBOLD NIXDORF INC.

MIT develops AI-powered robot that gently bags groceries

July 2, 2024

MIT researchers are making waves with a robotic system designed to tackle a chore many dislike: bagging groceries.

Ikea unveils self-service kiosks to streamline shopping experience

July 1, 2024

Ikea is transforming the way customers shop with the introduction of Upptäcka self-service kiosks across all stores. The kiosks empower shoppers to explore…

GlobalConnect aquires Theft Detective, enhances unattended retail security

June 27, 2024

GlobalConnect, a U.S.-based provider of breakroom services, has acquired Theft Detective, an automated video monitoring system designed for unattended retail…

Fleet Feet leader shares customer experience strategy insight

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Alex Tallman, director of retail experience and education at Fleet Feet…

Partner Tech Set to Debut Next-Gen Self-Checkout Solution with Advanced AI Features at RSPA

Advanced AI-driven self-checkout software revolutionizes the customer experience and enhances theft prevention.

Is self checkout on the chopping block? 6 major retailers change policies

by Sandra Carpenter — Editor, Networld Media Group

Major retailers like Walmart, Target and Dollar General are scrapping some self-checkout lanes due to a shoplifting surge. Even with higher wages and worker…

Fun.com leader shares customer experience, engagement strategies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovator podcast, Dianna Lyngholm, director of creative services and e-commerce at Fun.com, talks with…

Portland, Maine supermarket chain pulling all Redbox kiosks

June 7, 2024

Hannaford Supermarkets in Portland, Maine will not longer offer Redbox kiosks in their stores as of June 15, according to a Q97.9 report.

Walmart refunds customers overcharged at self-checkout

June 3, 2024

Walmart is refunding customers impacted by inaccurate self-checkout transactions, according to a report by The U.S. Sun that cited a Bloomberg report.

Several Safeways to remove self-checkouts due to rising theft

May 28, 2024

Safeway, a supermarket chain that operates 918 stores throughout the U.S., will remove self-checkout kiosks at some of its stores in the San Francisco Bay…

North Dakota State Fair introduces ticket kiosks for seamless entry

May 6, 2024

Retailers in Bismarck, North Dakota installed ticket kiosks for the upcoming 2024 North Dakota state fair, according to a KFYR TV report.

How restaurants can take tech lessons from retail

by Hope Neiman — cmo, tillster

Retail's tech solutions are solid. Many restaurants rely on a patchwork of technological advancements to help their brands success. Here are some lessons…

Walmart removes more self-checkout lanes as a response to shoplifting

May 3, 2024

Walmart is continuing to remove self-checkout lanes from its branches. The list of locations where self-checkout lanes are being removed now includes…