Retail News & Media

Redbox bankruptcy leaves retailers struggling with abandoned kiosks

October 16, 2024

Since Redbox's chapter 7 bankruptcy filing, more and more major retailers are grappling with what to do with the abandoned kiosks. Walgreens, for example…

read now

Emerging technologies revolutionizing the shopping experience

by Daniel Brown — Editor, Networld Media Group

AI is here to stay, but it’s moving so fast, it’s hard to know where it’s going. From our daily lives as consumers to our operations in business, it’s hard to…

read now

Aldi shoppers warned: Discounts require staff help at self-checkout

October 14, 2024

Aldi shoppers are being warned to check their receipts carefully after it was revealed that discounts and promotions are not automatically applied at…

read now

Boscov’s prepping to pilot self-checkouts

October 14, 2024

Department store Boscov's is getting ready to push out self-checkout and said the technology is not replacing store employees.

read now

Grabango ceases operations

October 11, 2024

More than a year after Grabango laid off workers across several departments, the checkout-free retailer has permanently closed down, according to a CNBC report.

read now

ICX Summit: Inclusivity is all about making the store welcoming to customers, employees

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

An inclusive customer experience must also reflect an inclusive workforce experience, according to panelists at the recent ICX Summit held in September.

read now

Ikea kiosk helps customers find perfect mattress

October 9, 2024

Ikea's Upptäcka kiosk allows customers to find the perfect mattress based on their sleeping patterns, according to an Insight DIY report.

read now

Walmart's AI catches shoplifter at self-checkout

October 7, 2024

A Walmart shopper found herself on the wrong side of the law after being caught shoplifting by the store's AI surveillance system, according to an…

read now

NCR Voyix named global leader of self-checkout tech

October 3, 2024

NCR Voyix Corp. has been recognized by RBR Data Services, a research and consulting firm, as the world's largest provider of self-checkout tech.

read now

4 rules for crafting an exceptional online experience

by Daniel Brown — Editor, Networld Media Group

Four rules for exceptional online experiences from the ICX/BCX summit in Charlotte, North Carolina, hosted by Networld Media Group.

read now

Primark rolls out self-checkouts in Preston, UK

October 2, 2024

Primark in has introduced self-checkout machines to its store in the Fishergate Centre, joining a growing number of UK locations adopting the new technology…

read now

CarrefourSA teams with Simbe to deploy autonomous robot Tally

October 1, 2024

CarrefourSA, a Turkish retailer operating over 1,200 stores, has teamed up with Simbe, a store intelligence solutions provider, to deploy Simbe's autonomous…

read now

Former Olympian, NCAA coach cleared of self-checkout theft charges

September 25, 2024

Meaggan Pettipiece, a former Canadian Olympian and head softball coach at Valparaiso University, has had charges of theft, marijuana possession and possession…

read now

Motel 6 marketing VP talks brand transformation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Jenna Berg, vice president of brand marketing at G6 Hospitality, the…

listen now

ICX Summit: Tapping customer feedback to drive retail wins

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

How to tap customer feedback to improve the retail brand and make meaningful changes to services and operations was a panel topic at the ICX Summit held in…

read now

THE SIX MUST-ASK QUESTIONS WHEN CHOOSING A KIOSK COMPANY

When researching kiosk companies for your kiosk program, make sure to ask these six crucial questions to help you determine the value and credentials they…

Presented by Connected Technology Solutions

download now

Caesars Sportsbook takes over D.C. kiosks

September 12, 2024

Caesars Sportsbook is making a significant move in the District of Columbia sports betting market. The company plans to install 53 sports betting kiosks at…

read now

Diebold Nixdorf names Kathleen Creech as CPO

September 11, 2024

Diebold Nixdorf, a leading innovator in banking and retail technology, has appointed Kathleen Creech as executive vice president and chief people officer…

read now

Walmart's invisible barcodes crack down on shoplifting

September 11, 2024

Walmart has implemented technology to combat shoplifting at its self-checkout stations. The retailer has introduced invisible barcodes on Great Value branded…

read now

ICX Summit: How sustainability plays into the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Shawn Nelson, founder and CEO of Lovesac, a keynote speaker at the ICX Summit, shared insight on how sustainability impacts the retail customer experience.

read now