Customer Experience News
Michigan grocer boosts customer satisfaction, revenue with Toshiba self-checkout system
April 19, 2019
Value Center, a Michigan grocer, is enhancing the customer experience as well as boosting revenues following the deployment of Toshiba Global Commerce…
read nowLas Vegas casino installs Phi’s promotional kiosks for loyalty, patron management
April 17, 2019
Tuscany Suites & Casino in Las Vegas has selected and installed Phi's Lush platform and promotional kiosk solution for its loyalty and patron management…
read nowPalmer Digital Group debuts indoor portrait kiosk
April 12, 2019
Palmer Digital Group has launched its PDGIDPK indoor portrait kiosk line with displays of 46, 49 and 55 inches, with touch or non-touch features.
read nowGeneration Next Franchise Brands acquiring Print Mates assets
April 12, 2019
Generation Next Franchise Brands is acquiring the assets of Print Mates, a San Diego team of software engineers, photography experts and entrepreneurs that…
read nowAmazon Go stores to start taking cash
April 11, 2019
Amazon's Go stores, which let shoppers buy without a cashier checkout experience, will reportedly begin accepting cash.
read nowConnected Technology Solutions debuts workflow automation software
April 10, 2019
Connected Technology Solutions is deploying a workflow automation software product, called Kwerk, for kiosks across all industries.
read nowApptizer partners with Worldpay
April 9, 2019
Order-ahead storefront technology provider Apptizer is now a Worldpay integrated payments partner and its Apptizer Advanced Kiosk has received certification.
read nowPoll: Most consumers expect self-checkout from grocery retailers
April 8, 2019
When it comes to the retail grocery experience, consumers want a fast checkout and many believe grocers haven't moved into the modern age and need to do more…
read nowAlertenterprise adds facial recognition to access control kiosk software
April 5, 2019
Alertenterprise, a provider of physical identity and access management software, has added biometric facial recognition technology to its visitor management…
read nowCbord taps Xenial for omnichannel campus dining experience
April 2, 2019
Cbord is teaming up with Xenial, a restaurant and food service management technology provider, to deploy self-serve kiosk solutions for a seamless order and…
read nowFlash Order, Square partner on DIY self-order kiosk app
April 2, 2019
Digital ordering startup, Flash Order, and POS provider, Square, have collaborated on an app for do-it-yourself self-order kiosks.
read nowParking kiosk confuses users in New Hampshire; lawmakers want to replace it
March 29, 2019
Lawmakers in Keene, New Hampshire, are considering removing a parking kiosk after merchants complained that residents are having problems using it, costing…
read nowCleveland Better Business Bureau warns against bitcoin kiosk bill-paying scam
March 27, 2019
Sue McConnell of the Cleveland Better Business Bureau has warned people to be wary of scammers who contact people and tell them to pay their overdue bills at a…
read nowICX Association extends Elevate Awards deadline to April 15
March 27, 2019
The Interactive Customer Experience Association is extending the deadline for submissions for its annual Elevate Awards. The new deadline is midnight on…
read nowPeerless-AV teams with Vsblty Groupe Technologies Corp on smart city kiosk
March 26, 2019
Vsblty Groupe Technologies Corp., a retail software and technology company that provides audience measurement using machine learning through computer vision…
read nowMcDonald’s to acquire personalization and decision logic tech provider for menu boards and kiosks
March 25, 2019
McDonald's Corporation will acquire Dynamic Yield Ltd., a provider of personalization and decision logic technology, to improve its customer experience…
read nowEcoatm expands to the UK, launches 18 phone trade-in kiosks
March 21, 2019
Ecoatm, which has diverted over 19 million phones from landfills in the U.S., has expanded internationally with the introduction of 18 new phone recycling…
read nowByte Foods becomes Byte Technology, allowing retailers to use its unattended merchandisers
March 20, 2019
Byte Foods, a San Francisco based refreshment services company that provides refrigerated merchandisers to businesses to allow employees to pay using a…
read nowEatsa releases technology to support virtual restaurants; Deliveroo becomes first user
March 15, 2019
Eatsa, the restaurant technology provider, has announced a new suite of products for virtual restaurants and delivery-only operators.
read nowIndiana jail installs video kiosks for visitors
March 14, 2019
The Allen County, Indiana Jail has introduced 10 kiosks equipped with video communication to allow visitors to communicate with inmates, allowing the jail to…
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