Customer Experience News
Innerscope Hearing Technologies to launch hearing screening retail kiosks nationwide
August 5, 2019
Innerscope Hearing Technologies Inc., a manufacturer and direct-to-consumer distributor/retailer of FDA-registered hearing aids, personal sound amplifiers…
read nowLinkNYC kiosks collecting anonymous 'thank yous' for random acts of kindness
August 2, 2019
New York City residents who want to send an anonymous thank you note to someone who helped them in a time of need are being invited to do so using the city's…
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Kodak Moments launches photo printing experience to drive retail traffic
August 1, 2019
Kodak Moments, a global provider of photo products and services to retailers, consumers and entertainment properties, has launched the M1 Order Station, a…
read nowRite Aid launches virtual health care kiosks
August 1, 2019
The Rite Aid Corporation is launching RediClinic Express, in partnership with InTouch Health, a telehealth company that offers healthcare providers solutions…
read nowPartech teams with AI provider to personalize customer orders
July 30, 2019
Partech Inc., a wholly owned subsidiary of PAR Technology Corp. and a global provider of point of sale solutions to the restaurant and retail industries, has…
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Pizza Hut tests pickup locker in Hollywood
July 29, 2019
The Pizza Hut at 6660 Sunset Blvd. in Hollywood, California, is testing the brand's first cubby pickup stations which a spokeswoman for the brand called…
read nowKiosk network outage forces 4-hour delays at Canadian airports, border crossings
July 29, 2019
Passengers at self-serve custom kiosks at Canadian airports and border crossings Sunday were forced to wait up to four hours due to a kiosk network outage…
read nowMedical registration kiosks go offline temporarily in Nova Scotia
July 26, 2019
An update to the patient registration system caused registration kiosks to stop working temporarily Thursday morning in Halifax, West Hants and Eastern Shore…
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Standard Cognition raises $35 million in Series B funds to grow autonomous checkout
July 26, 2019
Standard Cognition, a San Francisco-based firm specializing in autonomous checkout technology, raised $35 million in Series B funding led by EQT Ventures, a…
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Fifth Third Bank to debut mobile banking kiosk at NAACP convention
July 19, 2019
Fifth Third Bank said it will debut its Banking to Go mobile kiosk, which brings banking services to low-to-moderate income communities, at the 110th annual…
read nowFrank Mayer and Associates online magazine explores experiential retail and other topics
July 18, 2019
Frank Mayer and Associates Inc. is providing an overview of experiential retail, grocery self-service kiosks and other topics in the summer edition of…
read nowBOPIS progress report highlights importance of transparency, timeliness and clarity
July 18, 2019
Transparency, timeliness and clarity are keys to success for retailers offering buy online pickup in store solutions, according to a study released by Bell and…
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Grabango tests checkout-free technology at Giant Eagle grocery chain
July 17, 2019
Grabango has launched a pilot study at supermarket chain Giant Eagle Inc. that allows shoppers to purchase goods using its checkout-free technology that…
read nowWalmart matches Amazon, tests self-service grocery order pickup kiosk
July 15, 2019
Walmart has introduced an automated grocery pickup kiosk at an Oklahoma City store, matching a concept Amazon Fresh introduced two years ago. Customers order…
read nowDes Moines airport installs check-in kiosks that print bag tags
July 12, 2019
The Des Moines Airport has installed new check-in kiosks to make check-in faster, according to a KCCI-TV report. Unlike the 12-year-old machines being…
read nowAmsterdam airport passengers satisfied with self-service kiosks
July 11, 2019
Most passengers at Amsterdam Airport Schiphol are satisfied with the recently installed self-service kiosks that allow them to look up flight…
read nowHealth and fitness payment processor teams with vending management software provider
July 10, 2019
ABC Financial, a software and payment processing provider for the health and fitness industry, is partnering with Vendnovation, a provider of vending…
read nowUS shopping centers quietly test facial recognition technology
July 8, 2019
Some U.S. shopping centers are using facial recognition technology that detects customers' facial features and their paths of travel, along with AI to mine…
read nowEuropean grocers test camera-based cashierless technology
July 8, 2019
Several European grocers are testing cashierless stores featuring cameras that track what shoppers pick, allowing them to pay without stopping at a checkout…
read nowNCR acquires D3 Technology to expand online, mobile banking for large financial institutions
July 2, 2019
NCR Corp. announced the acquisition of D3 Technology Inc., a provider of online and mobile banking for financial institutions.
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