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Customer Experience News

IRIS introduces high resolution camera scanners

September 27, 2019

IRIS, an information management technology provider, has launched two scanners: IRIScan Desk 5 and IRIScan Desk 5 Pro, according to a press release. This…

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Kastus partners with 3 global providers to protect self-service touchscreens

September 26, 2019

Kastus, an Ireland-based provider of a patented coating applied during the glass manufacturing process to eliminate harmful bacteria, delivering germ-free…

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Clear teams with Mashgin on fully automated concessions at Mets stadium

September 25, 2019

New York Mets fans can now purchase snacks from a self-checkout kiosk at Citi Field, thanks to a collaboration between Mashgin, a provider of self-checkout…

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Briggo Coffee partners with AI provider on self-service coffee kiosks

September 23, 2019

Briggo Coffee, which provides self-service coffee kiosks to airports and other locations, has signed an agreement with Foxconn Industrial Internet, a provider…

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Contactless card system comes to Rome transportation POS terminals

September 20, 2019

SIA, a designer and manager of technology infrastructures and services for financial institutions, has created a digital platform that enables passengers in…

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California pizzeria boosts alcohol sales with self-pour beverage dispenser

September 20, 2019

Slice Pizza, a fast-casual in Laguna Beach, California, is boosting its alcohol sales after installing an 18-tap self-pour beverage dispensing system powered…

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Paradies Lagardère joins Freedompay's network

September 19, 2019

Paradies Lagardère, a travel retail and dining provider, has joined Freedompay's DecisionPoint network platform, a consumer-centric commerce platform.

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'HeroMirror' augmented reality photo booth marks 3 years

September 19, 2019

Augmented reality provider INDE is celebrating the third anniversary of the international launch of its kiosk-sized interactive photo booth, "HeroMirror.…

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Touchbistro raises $119.24M to expand payments portfolio

September 18, 2019

Touchbistro, a provider of foodservice iPad and POS payment solutions, has raised CDN$158 million ($119.24 USD) in Series E funding in a round led by Omers…

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Panasonic to provide additional automated facial recognition gates for passport control in Japan

September 17, 2019

Panasonic Corp. will provide additional automated facial recognition gates for airports in Japan and also for expanded use in departure procedures for foreign…

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Trigo raises $22M to allow retailers to battle Amazon Go

September 16, 2019

Trigo, a computer-vision company providing checkout-free systems to grocery retailers, has raised $22 million in an A Round led by growth fund Red Dot Capital…

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Philippines city installs kiosk for government services, plans free Wi-Fi

September 12, 2019

Iloilo City in the Philippines has installed a touchscreen kiosk at its city hall to allow residents to conduct transactions for government services, such as…

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California supermarket selects NCR Emerald POS platform

September 12, 2019

Northgate Gonzàlez Markets, which serves Southern California, has selected NCR Emerald, a cloud-enabled point-of-sale platform offered on a subscription basis…

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Panasonic introduces 'kiosk-as-a-service'

September 10, 2019

Panasonic, a provider of kiosks to the QSR industry, has introduced its "kiosk-as-a-service" offering to address the growing demand for self-service kiosks in…

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Sensory debuts AI-enabled voice assistants for foodservice, retail kiosks

September 10, 2019

Sensory Inc., an artificial intelligence provider in Silicon Valley, is debuting the alpha release of its artificial intelligence enabled virtual assistant, a…

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Illinois shopping center home to dropoff dry cleaning kiosk

September 9, 2019

A Libertyville, Illinois shopping center will be home to a 24-hour dropoff dry cleaning kiosk after trustees voted to allow G. Fisher Commercial Construction…

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365 Retail Markets audio-accessibility feature simplifies micro market checkout for visually impaired

September 9, 2019

365 Retail Markets, a provider of self-service micro markets, has introduced an audio accessibility feature to its mobile payment app to help visually impaired…

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ING teams with Aifi, Dutch grocer Albert Heijn on cashierless concept store

September 6, 2019

Grocery store chain Albert Heijn has teamed with ING Group, the Amsterdam-based banking company and California-based startup Aifi, to test a new cashierless…

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Amazon testing biometric hand scanning technology for Whole Foods rollout: Report

September 4, 2019

Amazon is testing a new biometric payment technology that would allow customers to have their identity confirmed by scanning their hands, according to the New…

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IGT sports betting kiosks installed at New York casino

September 4, 2019

Sportsbook 360, Resorts World Catskills Casino Resort's recently opened sports wagering destination in Monticello, New York, has installed International Game…

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