Customer Experience News
Chowbotics upgrades robotic salad making kiosk
October 31, 2019
Chowbotics has introduced Sally 2.0, the newest iteration of its fresh food robot, which first came to market in 2018 and is in action at more than 7…
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Toshiba integrates Intel processing for POS systems
October 30, 2019
Toshiba Global Commerce Solutions has integrated Intel's latest processor technology within its global point-of-sale systems, according to a press…
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Standard Cognition acquires autonomous checkout provider DeepMagic
October 29, 2019
Standard Cognition, a provider of autonomous checkout technology, has acquired the assets of DeepMagic, a New York startup also focused on unattended…
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SnapPay introduces facial recognition solution
October 28, 2019
SnapPay, Inc., a provider of a payment gateway that allows North American merchants to accept digital payments from Alipay and WeChat Pay users, has introduced…
read nowLemonShark Poke installs self-serve beer tap at Florida location
October 25, 2019
LemonShark Poke, a fast casual restaurant chain, has installed a six-tap self-serve beer tap at its recently opened location in West Palm Beach, Florida…
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OptConnect's ema:Play development kits to provide Banyan Hills Technologies’ IoT platform
October 23, 2019
OptConnect, a provider of managed wireless services, has partnered with Banyan Hills Technologies to integrate Banyan's customizable IoT platform, called…
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Hong Kong clinic deploys interactive touchscreens for patients
October 22, 2019
LifeHub, a Hong Kong healthcare provider, recently deployed a pair of automated touchscreens to interact with patients at its clinic, according to a press…
read nowChicago suburb introduces interactive informational kiosks
October 18, 2019
The city of Aurora, Illinois, a Chicago suburb, has officially activated eight interactive informational kiosks known as Cityposts, which the city council…
read nowLinkNYC kiosks to be accessible to the hard of hearing
October 15, 2019
People with hearing difficulties will be able to use LinkNYC kiosks to make free phone calls thanks to improvements being introduced by the city, including a…
read nowDisneyland to introduce kiosk for paperless ride passes
October 14, 2019
Disneyland will introduce a FastPass touchscreen kiosk for three Tomorrowland rides to provide visitors paperless reservations tied to its mobile app…
read nowFree Wi-Fi kiosks planned for Detroit
October 14, 2019
Interactive kiosks with free Wi-Fi are coming to downtown Detroit thanks to a 15-year agreement between the Downtown Detroit Partnership and IKE Smart City…
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Panera Bread's Karen Kelley to keynote Fast Casual Executive Summit next week
October 11, 2019
Karen Kelley, senior vice president and chief restaurant operations officer at Panera Bread, will share insight on how important innovation is for Panera, as…
read nowMozilla adds kiosk mode to Firefox
October 10, 2019
Mozilla has added kiosk mode to its Firefox web browser, a move that users requested 18 years ago. Windows users can now enable the browser to launch in kiosk…
read nowKiosks top customer order technology used by restaurants in 2019
October 8, 2019
Kiosks were the largest customer order technology utilized in the past year among a national sampling of restaurants, according to an online survey conducted…
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British losing patience waiting in line for food
October 4, 2019
The British are known for their patience, but when it comes to waiting in line at a restaurant, their patience is wearing thin.
read nowSupermarket reintroduces self-service kiosks in western Massachusetts
October 4, 2019
Big Y World Class Market has reintroduced self-checkout kiosks in some of its western Massachusetts stores after removing them in 2011 when the company felt…
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Zivelo integrates Epson receipt printers
October 1, 2019
Zivelo has integrated the Epson OmniLink TM-T88VI and TM-T88V receipt printers with its self-service, interactive kiosks, according to a press release.
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Amazon plans to offer cashierless technology to other retail stores
October 1, 2019
Amazon is speaking to people about bringing its Amazon Go cashierless technology to other retailers such as airport shops and movie theaters, according to a…
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Privacy and civil liberties board studies facial recognition pilot at Las Vegas airport
September 30, 2019
The Privacy and Civil Liberties Oversight Board, a five-member government board created after the Sept. 11, 2001 terror attack, has completed a review of a…
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Sacramento Kings stadium to offer Zippin cashierless checkout
September 30, 2019
Customers at the Golden 1 Center in Sacramento, home of the NBA's Sacramento Kings, will be able to walk in, grab an item and check out in less than 3…
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