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Customer Experience News

Grubhub expands its digital ordering platform for restaurants

January 23, 2020

In an effort to solidify its status as a leader in the $250 billion U.S. takeout market, Grubhub has launched Ultimate technology, a hardware and software…

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Amazon exploring palm biometric technology for retail checkout

January 20, 2020

Amazon is working on new checkout terminals that would allow shoppers to make payments using biometric data found on their palm prints rather than having to…

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Kohl’s Corp. teams with Frank Mayer and Associates on self-checkout kiosks

January 20, 2020

Kohl's Corp., a Menomonee Falls, Wisconsin-based chain of department stores, has partnered with Frank Mayer and Associates Inc. to design, engineer and produce…

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AWM Smart Shelf teams with OptiCrib on automated storeroom management

January 17, 2020

Adroit Worldwide Media, Inc., a vision technology company, has teamed with OptiCrib, a Shamrock company, to provide seamless and friction-free inventory…

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McFadyen Digital introduces popup autonomous retail as a service

January 17, 2020

McFadyen Digital, a provider of e-commerce and online marketplace solutions, has introduced a popup autonomous retail-as-a-service platform known as Cartable…

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Hitachi, Shekel Brainweigh team on autonomous shopping solution

January 16, 2020

Shekel Brainweigh Ltd., a provider of weighing technology, and Hitachi today unveiled Capsule, a framework for an autonomous micro-market solution based on…

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Datalogic introduces vision technology for self-checkout

January 14, 2020

Datalogic, a provider automatic data capture and process automation, has introduced new vision technology for self-checkout that will be on display at the NRF…

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Pyramid Computer introduces self-scan kiosk and gift card kiosk

January 13, 2020

Pyramid Computer has introduced a self-scan kiosk and self-service gift card kiosk, both of which will be displayed at the National Retail Federation show in…

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Elo announces POS, self-service, BOPIS additions

January 13, 2020

Elo, a provider of interactive retail solutions, announced additions to its lineup of point-of-sale, self-service, BOPIS and in-store fulfillment solutions…

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New York recovery center installs self-service blood pressure kiosk

January 7, 2020

Community Health Action of Staten Island recently installed a self-monitoring blood pressure kiosk at its Next Step and Recovery Center in the St. George…

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Converge Retail to unveil RFID-based interactive display platform

January 7, 2020

The Converge Virtual Try On is an interactive kiosk that uses mixed reality to enable customers to virtually try on jewelry items.

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SATO America to introduce new printing solutions

January 7, 2020

SATO America, a provider of auto-ID solutions, will unveil three products at this year's National Retail Federation trade show in New York next week in smart…

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Advantech to launch outdoor self-service kiosk

January 7, 2020

Advantech, a provider of IoT intelligence systems and embedded platforms, will launch its UTK-932 Outdoor Self-Service Kiosk next week at the 2020 National…

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Zebra Instant introduces self-service photo print terminal

January 6, 2020

Zebra Instant, a provider of smartphone photo printing and monetization technology, has introduced the Zebra Instant POS terminal, a…

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'Giving Machines' for holiday donations surpass expectations in Denver

January 6, 2020

Vending machines in downtown Denver that allowed people to select an item to donate to the needy collected $625,000 worth of donations by the end of December…

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Jamaica debuts business registration kiosks

January 2, 2020

People aiming to register a business in Jamaica can now use a registration kiosk, according to a Jamaica Observer report.

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Blendid installs its second robotic smoothie kiosk

December 31, 2019

Robotic self-serve smoothie kiosk-maker, Blendid, has  installed its second location, this one at Sonoma State University's Charlie Brown Café earlier this…

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Pennsylvania county installs self-serve kiosk for paying court costs

December 31, 2019

The York County, Pennsylvania Clerk of Courts has installed a kiosk in its lobby to make it easier for people to pay court costs, fines and restitution owed in…

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Facial recognition to grow 12.5% annually through 2024

December 30, 2019

The facial recognition market is expected to grow at a combined annual growth rate of 12.5% for the forecast period 2019 to 2024, according to Mordor…

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Kiosk offering 3D presentation tailored to the handicapped

December 27, 2019

Pluxity, a plug-in solution provider based in South Korea, has launched its PLUG Kiosk that provides 3D-based spatial information, according to a press release.

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