Customer Experience News
Soofa teams with Boston, releases air quality widget
August 2, 2023
Soofa, a provider of solar-powered kiosks with OOH advertising, has announced its air quality widget rollout in partnership with Boston's Environment…
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Smart mailbox provider Arrive taps Amazon Sidewalk connectivity network
August 1, 2023
Businesses and consumers will be able to utilize smart mailboxes for a variety of uses thanks to a newly announced integration of Arrive smart mailboxes and…
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NFL teams with Aristocrat Gaming on Super Bowl Jackpot slot machines
July 31, 2023
The National Football League has teamed with Aristocrat Gaming to release the first visuals of the its NFL Super Bowl Jackpots slot machines to be introduced…
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Multimedia Plus intros communication, training kiosk for retail
July 25, 2023
Multimedia Plus, a New York City-based provider of communication and training solutions for the retail industry, has introduced its Incite kiosk, which…
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University of Rochester intros mobile CPR training kiosk
July 25, 2023
The University of Rochester Medical Center, in collaboration with the American Heart Association, introduced New York's first mobile hands-only CPR training…
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Sydney intros 18 digital kiosks
July 24, 2023
QMS, a Sydney, Australia digital media provider, has installed 18 digital kiosks around the central business district, according to an adnews.com report.
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National Merchants Association debuts robot server
July 19, 2023
National Merchants Association, a provider of payments services and self-serve kiosks, has introduced its Matradee L, a robot server and food runner under its…
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Eurostar intros facial check-in for rail service
July 18, 2023
Eurostar, an international rail service connecting the U.K. with mainland Europe, has announced the roll-out of SmartCheck, a contactless facial check-in…
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Safeway San Francisco stores install slide-out security gates at self-checkout kiosks
July 18, 2023
Two Safeway supermarkets in San Francisco have installed automated slide-out security gates at the self-checkout kiosk section to prevent theft, according to…
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Idaho woman promotes Narcan machines, opioid awareness
July 18, 2023
A Boise, Idaho businesswoman who has witnessed the impact of opioids on family and friends has formed a nonprofit called the Seal Project Corp. to inform…
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Sprite machine reacts to what irks Gen Z
July 14, 2023
Coca-Cola Europe has introduced a vending machine that is able to recognize what bothers Gen Z consumers based on real-time input from social media, news…
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Venice, Florida to install wayfinding kiosk
July 13, 2023
The city of Venice, Florida will buy a digital information kiosk for Centennial Park to provide visitors information on and directions to stores and historic…
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Clear members face increased airport ID checks
July 12, 2023
Airline travelers enrolled in Clear's airport screening program are being subjected to additional ID verification checks by TSA officers as the result of an…
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Redbox machine video screens to feature TikTok content, brand advertising
July 12, 2023
Redbox DVD rental machines will be offering TikTok video content and brand advertising under a partnership with the social media giant, according to a press…
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ME Group International boosts HY 2023 sales, earnings
July 12, 2023
ME Group International PLC, a London-based manufacturer and operator of photobooth and amusement machines previously known as Photo-Me International PLC…
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Metalenz, Dilusense partner on facial recognition for payment kiosks, smart locks
July 11, 2023
Metalenz, a Boston-based provider of metasurface optics, has teamed with Chinese 3D sensing system supplier Dilusense to provide facial recognition for smart…
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ME Group International to acquire Fujifilm’s photobooth business for $7B
July 4, 2023
ME Group International PLC, a U.K. based manufacturer and operator of self-service equipment, has agreed to acquire Fujifilm Corp.'s automated photobooth…
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Maryland county installs library kiosk
June 28, 2023
Residents of Charles County, Maryland will be able to check out and return books at a 24/7 kiosk at the Nanjemoy Community Center, according to a report in The…
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Berlin railway station introduces AiFi unattended retail store
June 27, 2023
Commuters at Berlin's Ostbahnhof Deutsche Bahn railway station can shop and check out 24/7 without interacting with a cashier at a store featuring AiFi's…
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Oregon park intros kayak rental kiosk
June 23, 2023
Visitors to Tenmile Lakes County Park in Lakeside, Oregon can now rent kayaks from a kiosk for rentals ranging from $25 an hour to $75 per day, according to a…
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