Customer Experience News

Paris kiosk maker intros self-service kiosk to weigh and ship packages

November 29, 2023

IER-Easier, a Paris-based kiosk provider, has introduced a self-service kiosk to allow customers to weigh and ship parcels, according to a…

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Self-Service Innovation Summit to highlight food vending for 4th year in a row

November 29, 2023

A session, 'Hot, Fresh Foods through Self-Service = Hotter Revenues,' will be held at 9:45 a.m. on Dec. 6 at the Loews Coral Gables in Miami.

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Brainstorm ‘Blue Ribbon’ customer service for unattended retail at Self-Service Innovation Summit

November 22, 2023

During the Self-Service Innovation Summit, Dec. 4-6 in Miami, a panel of retail and technology experts will explore ways retailers are addressing this…

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AMI Entertainment intros portable jukebox

November 14, 2023

AMI Entertainment has introduced its Atom jukebox, a portable jukebox weighing 33 pounds that only takes one person to install, according to a press release.

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World Giving Machines expand to 61 cities for 2023 Christmas season

November 14, 2023

The World Giving Machines, vending machines sponsored by The Church of Jesus Christ of Latter-day Saints that allow people to make holiday donations to…

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Stinger Report teams with LBX Collective to boost amusement, entertainment industry growth

November 14, 2023

The Stinger Report, an amusement, social and location-based entertainment industry newsletter, has moved from its Spider Entertainment sponsorhip to an…

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Tokyo vending machine offers products in exchange for marketing survey

November 14, 2023

Beauty products are available at a recently installed vending machine on the top floor of the Kichijoji Tokyu Department store in Tokyo in exchange for filling…

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Andamiro USA intros crane machines

November 13, 2023

Andamiro USA has introduced its "Crazy Toy 31" crane machine built using all-metal materials and tempered-safety glass, according to a press release.

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Brazil entertainment chain goes all cashless with self-serve kiosk

November 6, 2023

HotZone, a Brazil-based family entertainment chain, has transitioned all 12 of its stores to the Sacoa Cashless system, including the self-service KR kiosk…

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Fullerton parking garage offers book vending machine

November 2, 2023

Commuters will be able to check out books from a vending machine at the SOCO West Parking Structure across Harbor Boulevard from the Fullerton (California…

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Georgia cemetery offers visitor navigation kiosk

November 1, 2023

Visiting a cemetery might never be a pleasant experience, but being able to find whose grave you're looking for has been made easier at Rose Hill Cemetery in…

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Can vending and micro market tech ever be foolproof? Experts to share insights at SSIS

November 1, 2023

Thanks to ongoing innovation, new capabilities continue to emerge for micro markets and vending machines. But how does a convenience services operator ensure…

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LG Electronics expands innovation center to showcase tech

October 31, 2023

LG Electronics USA has expanded its Chicago Business Innovation Center to provide resellers and end customers a place to experience and learn about the…

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Ulta Beauty taps SOS for in-store product sampling, digital advertising

October 24, 2023

Ulta Beauty, a nationwide retailer of beauty products, has tapped SOS, a provider of interactive vending machines delivering personal care products and digital…

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What’s hot with self service innovation? Don’t miss December Summit

October 18, 2023

In the ever-changing world of self service, innovations such as artificial intelligence, machine learning and 5G telemetry are just some of the technologies…

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UK hospital installs phone charger vending machine

October 18, 2023

Southampton General Hospital in the U.K. has installed a phone charger vending machine allowing patients, visitors and staff to keep their phones charged…

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Akron college teams with Aramark on food delivery robots

October 18, 2023

Students at the University of Akron can now have food delivered to them by mobile robots under a partnership between the university, Aramark and Starship…

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North Carolina farm installs bulk corn vending machine

October 18, 2023

A farmer in Creeksville, North Carolina, has installed a bulk corn dispensing vending machine in nearby Jackson that allows customers to buy up to 20 pounds of…

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The Atlantic: Retail self-checkout has failed

October 18, 2023

Amanda Mull, a staff writer at The Atlantic, has authored a piece claiming that retail self checkout has largely been a failure. In an article titled…

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Kodak Moments upgrades photo printing software

October 18, 2023

Kodak Moments has released a new version of its photo printing software, enabling retailers to offer consumers an expanded set of premium products and grow…

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