Customer Experience News

Tesla to install 20,000 EV wall connectors at 2,000 Hilton hotels

September 11, 2023

Tesla will install close to 20,000 EV wall connectors at 2,000 Hilton hotels in the U.S., Canada and Mexico, according to a press release.

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Free software update, plugin announced for Sony Spatial Reality Display

September 7, 2023

Sony has announced its free firmware update 1.2 for its Spatial Reality Display (ELF-SR2), along with a free plugin, according to a press release.

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Seeking nominations for 2024 Top 50 retail innovators report

September 5, 2023

The 2024 Retail Customer Experience Top 50 report will highlight retail leaders who are innovating when it comes to creating extraordinary shopping…

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California gaming center installs ecosystem for VR experiences

September 4, 2023

Broken Controller, a Fresno, California, gaming center that offers immersive gaming adventures like an arena scale VR experience, Hero Zone VR experience…

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7-Eleven Australia taps Grabango to enhance app pay, Go feature

August 30, 2023

7-Eleven Australia is partnering with Grabango, a checkout-free technology provider, to develop My 7-Eleven App Pay and Go 2.0 which is expected to launch in…

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Olyns teams with Screenverse to provide advertising on plastics recycling machines

August 28, 2023

Olyns, an AI-powered recycling solution and retail media network, has teamed with Screenverse Inc., an ad management company that specializes in maximizing…

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Moscow Metro to test digital ruble payment

August 23, 2023

Moscow Metro plans to accept payment by digital rubles, slated for circulation in 2025, on a test basis for Troika souvenir cards and Koshelek ticket balance…

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University of San Diego intros automated c-store

August 22, 2023

The University of San Diego has teamed with AiFI to provide frictionless shopping options to students, staff members and guests on campus, according to a press…

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Thinking about adding self service? Don’t miss this ICX Summit session

August 22, 2023

Customers want to take control of their interactions more than ever and are opting for self service in nearly every possible venue. Fortunately, businesses and…

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United Arab Emirates features unusual vending machines

August 21, 2023

The United Arab Emirates offers a variety of unusual vending machines for tourists and residents alike, according to a whatson.ae report.

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Atlanta smart cities initiative to offer autonomous grocery store, wayfinding kiosks, EV charging stations

August 18, 2023

Atlanta BeltLine Inc. is kicking off its digital inclusion strategy and announcing the partners for the organization's first smart cities demonstration project…

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Alaska Airlines moves forward with mobile check-in

August 16, 2023

Alaska Airlines has announced further details in its previously announced plan to phase out self-check-in kiosks and introduce mobile check-in, according to a…

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AI-enabled kiosk does 75+ health care checks

August 15, 2023

Residents of Hyderabad, India will be able to get instant health checks at a digital health kiosk that performs more than 75 invasive and non-invasive tests…

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Redbox parent lifts Q2 2023 revenue, earnings take a hit

August 15, 2023

Chicken Soup for the Soul Entertainment Inc., which recently acquired Redbox, lifted its Q2 2023 revenue over the prior year period but more than doubled its…

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Delaware expands telehealth kiosks in libraries

August 14, 2023

The state of Delaware has expanded its telehealth kiosk program from three libraries in Sussex County to 13 statewide, according to a press release.

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UK vending machine offers art, literary works

August 14, 2023

Residents and visitors to the Drake Circus mall in Devon, U.K. can purchase literary works and enameled badges from local writers and artists at a vending…

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New York ACLU slams LinkNYC over user privacy

August 8, 2023

The ACLU of New York has criticized LinkNYC — the provider of public Wi-Fi kiosks that offer free Internet access and information about events, for threatening…

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ICX Summit early bird registration ends Aug. 11

August 7, 2023

Early bird pricing officially ends on Aug. 11 for the Interactive Customer Experience Summit from Sept. 11 to 13. The event is being held in tandem with the…

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OutSnapped debuts AI photo booth for avatars and more

August 4, 2023

OutSnapped, a New York City-based physical and digital photo booth company, has launched its patent-pending photo booth technology using artificial…

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Networld Media Group launches Rewards That Matter website for consumers

August 3, 2023

Networld Media Group, which owns a number of B2B websites in the restaurant, technology and retail spaces, has launched its first consumer website, Rewards…

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