Customer Experience News

Atlanta airport food hall to include self-serve kiosks

October 12, 2023

C3, a food and beverage technology provider, has teamed with Areas, an airport concessions provider, to open Citizens Food Hall at Hartsfield-Jackson Atlanta…

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Bathroom furniture maker taps OmboriGrid, ITAB for endless aisle kiosks

October 12, 2023

Feridras, a Naples, Italy-based manufacturer of bathroom furniture and accessories, has launched endless aisle kiosks in its retail stores in partnership with…

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Raleigh, North Carolina gets interactive downtown kiosks

October 10, 2023

Visitors to Raleigh, North Carolina's downtown will be able to access interactive wayfinding and navigation kiosks provided by IKE Smart Cities LLC in…

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Alabama county allocates $200k for library vending machines

October 6, 2023

Residents of Tuscaloosa, Alabama, will have access to library materials from three book vending machines, according to a Tuscaloosa Patch report.

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Telemedicine/pharmacy kiosk arrives in Singapore

October 5, 2023

Singapore residents in need of medicine or medical advice can visit a telemedicine kiosk at Jalan Besar Stadium, headquarters of the Football Association of…

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Interactive firm eyefactive announces IR screen object recognition

October 5, 2023

Interactive digital signage firm eyefactive has announced object recognition for capacitive touchscreen displays with infrared (IR) frames, according to a…

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Juxta deploys autonomous store in Colorado, will expand to Georgia

October 4, 2023

Juxta, a provider of pre-assembled, autonomously retail stores, has signed its first retail partners, according to a press release.

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RobotLab extends United Robotics Group partnership

October 2, 2023

RobotLab, a robotics integrator, has renewed its distributor agreement with United Robotics Group for its NAO and Pepper robots, according to a press release.

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Spirit Airlines intros self bag drop with biometric ID verification to Detroit airport

October 2, 2023

Spirit Airlines has introduced self bag drop with biometric photo matching at Detroit Metropolitan Wayne County Airport, according to a press release. The six…

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Olo taps SoundHound to allow voice orders at restaurants

September 29, 2023

Restaurants using Olo Connect will be able to process voice orders placed at an in-store kiosk, drive-thru or over the phone using artificial intelligence…

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Air India intros self-check-in kiosk, baggage drop at Delhi airport

September 27, 2023

Air India has introduced a self-check-in kiosk and self-baggage drop at Terminal 3 of the Delhi airport for domestic and international flights, becoming the…

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Activists call on Major League Baseball to ban facial recognition technology

September 27, 2023

Fight for the Future, an organization that claims to support the use of technology for empowerment and free expression, has launched a campaign to oppose the…

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Tractor attachments store intros interactive shopping kiosk

September 27, 2023

Customers can navigate Blue Diamond's inventory on the interactive kiosk. Blue Diamond Attachments, a Knoxville, Tennessee-based tractor attachments…

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Redbox bolsters kiosk titles as Netflix ends DVD.com

September 27, 2023

Redbox, a Chicken Soup for the Soul Entertainment company, will increase the number of catalog and niche titles in its kiosks to serve former Netflix DVD…

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New York City police launch security robot at subway station

September 27, 2023

The New York Police Department recently launched a security robot from Knightscope Inc., a developer of autonomous security robots and emergency communication…

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Cyber attack continues for MGM Resorts

September 20, 2023

MGM Resorts, which operates numerous casinos, hotels, convention spaces and entertainment facilities, continues to suffer from a cybersecurity attack that…

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Digital signage software market to exceed $7B over next decade

September 19, 2023

The digital signage software market will exceed $7 billion by 2032 thanks to an annual growth rate of 21.3%, according to "Digital Signage Software Market," a…

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SB22 intros wager placement system for gaming kiosks

September 18, 2023

SB22 has introduced its Lucky22, a wager placement streamlining system that is fully integrated into its proprietary K22 self-service gaming kiosk, according…

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Hackers breach MGM Resorts, shuttering slots, sportsbook kiosks, automated check-in, parking

September 15, 2023

Guests and employees at MGM Resorts have been inconvenienced by a ransomware attack that shuttered gaming machines, automated check-in, parking systems and…

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Sept 22: Early bird registration ends for Self-Service Innovation Summit, awards nominations

September 13, 2023

Early bird registration for the Self-Service Innovation Summit ends next Friday, the same day nominations are due for the Automation & Self-Service Awards.

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