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Customer Experience News

VIDEO: Coverage from KioskCom Self Service Expo 2008

April 27, 2008

Self-Service World and Kiosk Marketplace present a look at some of the exhibits and people from the KioskCom Las Vegas show.    

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Digital kiosk in France lets users read newspapers using e-paper

April 17, 2008

Cellular-News: Orange France, in partnership with five major French newspapers, has launched the trial of Read&Go, a 3G-connected mobile newspaper kiosk.

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Start-up company offers product search kiosks for retail customers

April 17, 2008

CNET.com:  OK, so Google dominates the market for online search and accompanying advertisements. But what about people trying to find what they need in a…

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HP adds self-service kiosks to its business offerings

April 17, 2008

Centredaily.com: Expanding its presence in the retail point-of-sale market, HP announced it is offering self-service kiosks that are individually designed to…

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ViVOtech launches ViVOpay contactless payment kiosk module

April 15, 2008

Centre Daily Times: ViVOtech, provider of near-field communication (NFC) mobile phone and contactless payment systems, extended its best-selling ViVOpay line…

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PROFILE: Don Brock finds kiosks make giving easier

April 8, 2008

Winston-Salem (N.C.) Journal: Entrepreneur Don Brock combines nonprofit giving with fast-paced technology and has made it a mission and an occupation. Brock, a…

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Summit Research Associates releases new report on self-service

April 8, 2008

ROCKVILLE, Md. — Summit Research Associates Inc., the only consulting firm devoted to the kiosk industry, is proud to announce the publication of the…

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Verizon Wireless stores roll out self-service

April 6, 2008

LAS VEGAS — Verizon Wireless is breaking new ground in the U.S. wireless retail experience with the introduction of a new store design in more than 28…

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NCR extends patient self-service to mobile phones

April 3, 2008

DAYTON, Ohio — NCR Corp., a provider of self-service solutions, has introduced CVM Mobility, a suite of services that lets patients use their mobile phones or…

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3D video kiosks installed in the U.S.

April 3, 2008

CHATSWORTH, Calif. — Provision Interactive Technologies has announced its 3DEO Reward Centers are now available in the United States. The kiosks are currently…

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Kiosk Europe & Digital Signage Expo opens May 6

April 2, 2008

The success of KIOSK EUROPE magazine, launched in 2004, prompted publisher hf media & events to launch KIOSK EUROPE EXPO in 2007. Preparing for its second…

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NCR UNIVERSE: The multichannel customer is here, and she wants more self-service

by Tracy Kitten — Editor, AMC

April 2, 2008

ORLANDO, Fla. — "We are truly at an inflection point," said Bill Nuti, NCR Corp.'s chairman and chief executive. "Businesses are forced to interact with a…

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Nanonation to showcase iPhone applications at Self-Service Expo, Digital Signage Show

April 1, 2008

LINCOLN, Neb. — Nanonation will demonstrate new applications for digital signage and kiosks utilizing Apple's iPhone and iPod Touch at next week's…

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Microsoft Surface coming to AT&T stores

April 1, 2008

Seattle Post-Intelligencer: AT&T says it will start using Microsoft Surface computers in selected retail stores later this month, becoming the first to…

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Atlanta bar boasts tables with self-service beer tap

March 31, 2008

(Tampa Bay, Fla.) Channel 10: A high-end sports bar in downtown Atlanta has installed beer taps at the table. Stats Sports Bar has built beer taps into some…

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Directory kiosks fund green initiatives

March 27, 2008

CAMBRIDGE, Mass. — This March, 26 backlit media advertising displays and four interactive media kiosks with property directories will be installed at the Mesa…

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Au Bon Pain adds nutrition kiosks

March 26, 2008

FitSugar.com: Au Bon Pain has added nutrition kiosks, which allow guests to plan their meals before ordering them. Customers can sort the menu by a specific…

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New Zealand to add passport-reading kiosks

March 24, 2008

Stuff.co.nz (New Zealand): Kiwis flying across the region could soon be getting through airports more quickly with the help of automatic passport-reading…

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More banks to roll out smart pension fund kiosks

March 23, 2008

The Edge Daily (Kuala Lumpur, Malaysia): More Malaysian banks are expected to deploy the Employees Provident Fund's (EPF) self-service kiosks this year as…

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GlobalShop: Interactive mannequin stops traffic with projection technology

by James Bickers — Editor, Networld Alliance

March 19, 2008

CHICAGO - One of the most eye-catching retail applications unveiled at this week's GlobalShop expo was tucked in the back of the Epson booth.   A nude…

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