Customer Experience News
Air New Zealand deploys IER kiosks with 2D barcode scanners
November 20, 2008
AUCKLAND, New Zealand — Air New Zealand has integrated 111 IER 918 self-check-in kiosks as well as 84 IER 600 2D barcode and RF scanners in its innovative…
read nowHertz plans expansion of Simply Wheelz self-service car rental
November 16, 2008
PARK RIDGE, N.J. - The Hertz Corp. has expanded Simply Wheelz by Hertz, which according to a news release, puts travelers in the driver's seat with faster…
read nowKiosks help consumers of Utah's Wine Store choose wines
November 13, 2008
The Salt Lake (City) Tribune: Although Salt Lake City motorists can easily miss the subtle "Wine Store" lettering on the front of the new state store, shoppers…
read nowNCR to unveil APTRA solution for appointments at self-service terminals
November 13, 2008
DAYTON, Ohio — NCR Corp. is launching its NCR APTRA Self-Scheduler multichannel booking solution for financial institutions at the BAI Retail Delivery…
read nowuWink restaurants offer touchscreen tabletop ordering
November 4, 2008
(San Jose, Calif.) Business Journal: Atari Corp. founder and Silicon Valley legend Nolan Bushnell has launched a venture that's like a Chuck E. Cheese…
read nowU.K.'s GWD Media sees success with self-service software
November 2, 2008
Sheffield Telegraph: A Sheffield developer of bespoke software is breaking boundaries in modern technology to revolutionize commercial activity. GWD Media has…
read nowChamber of Commerce kiosk explains ups and downs of entrepreneurship
November 2, 2008
Phoenix Business Journal: The Chandler Chamber of Commerce is launching a new business center at its headquarters in Phoenix, where the business center, a…
read nowNetkey Ready for IBM program receives validation
October 28, 2008
EAST HAVEN, Conn. — Netkey, provider of solutions for self-service kiosks and digital signage, has received validation from IBM for its Netkey Software…
read nowRecipe kiosks deployed at 27 Schnuck Markets stores
October 2, 2008
Supermarket News: Schnuck Markets, which runs 103 supermarkets, has rolled out ShoptoCook Recipe Solutions Center kiosks to 27 stores following a pilot in one…
read nowKiosk assists Verizon Wireless customers in Maine
September 8, 2008
SOUTH PORTLAND, Maine — A greeter kiosk and a bill payment kiosk are just a few of several features Verizon Wireless has incorporated into its new…
read nowDigital-advertising kiosk targets location-based services
September 3, 2008
ROCHESTER, N.Y. — Kiosk manufacturer ImageXpres Corp. is pushing its iPowerStation kiosk for the digital-advertising content it can provide to high traffic…
read nowSURVEY: Self-service could be answer for low pharmacy-satisfaction rates
September 2, 2008
Progressive Grocer: A new study by pharmacy research firm Wilson Health Information LLC finds that increasing wait times are fueling consumers' demand for…
read nowAre self-service kiosks increasing efficiency for consumers?
July 28, 2008
CRMBuyer.com: Retailers often like the cost-benefit of installing self-service kiosks, but are the kiosks really improving efficiency for consumers? While the…
read nowNetFaze provides digital guest orientation for Harrah's hotels, casinos
July 17, 2008
LAS VEGAS — NetFaze Technologies, provider of neTVizon PCTV digital signage displays and kiosks, has announced that Harrah's Entertainment Hotels &…
read nowCVS to offer photo-book, DVD tools for Kodak kiosks
July 15, 2008
WOONSOCKET, R.I. — CVS/pharmacy and Eastman Kodak Company have installed kiosks that offer CVS customers photo books and KODAK movie DVDs. According to a…
read nowIBM webinar reveals self-service trends
July 13, 2008
LOUISVILLE, Ky. — Employee-facing self-service is on the rise, and more self-service devices will be managed centrally in the next several years. Those are…
read nowMacy's doubles size of Zoomsystems kiosk deployment
July 6, 2008
St. Louis Business Journal: Macy's is ready to Zoom. The country's largest department store chain, with 800 stores nationwide, including eight in the St.
read nowCheck-in kiosks cut long lines at colleges, universities
July 6, 2008
Infolink.com: Americans lose up to one hour per day waiting in line, which increases the pressure to boost productivity through multitasking. Students at…
read nowCOMMENTARY: NEXTEP Systems' Deli Express kiosks improve customer experience
June 26, 2008
The (Douglas, Ariz.) Daily Dispatch: What kind of effect does NEXTEP Systems' Deli Express kiosk have on the customer experience? Quite a big one, according to…
read now'Espresso' kiosk print, glues and binds books on demand
June 26, 2008
BlogCritics Magazine: Imagine going into a bookstore and buying a book out of a machine. It would be like looking through a jukebox or an ATM where you would…
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