Customer Experience News
AT&T opens interactive store in Illinois
December 14, 2011
AT&T has opened a high-tech retail store in Champaign, Ill. The store offers a unique way for customers to interact with and shop, including a hands-on…
read nowSignifi Solutions intros gaming kiosk
December 7, 2011
Signifi Solutions Inc has launched The Gamer, a kiosk designed to allow retailers to attach game consoles and offer demos, while customers can have access to…
read nowGeo-fencing makes targeted text offers possible
December 4, 2011
Consumers who visit any of the 27 open-air malls owned by DDR, a commercial real estate company, can receive text messages offering deals from the retailers in…
read nowGuess? creates 'look books' from iPad kiosks
November 29, 2011
Guess? Inc. tapped iPadEnclosures along with Global Bay-Mobile Technologies, to design and install its newest customer interaction stations in retail stores…
read nowWhen 2 become 1: John Lewis merges online, offline sales
November 29, 2011
John Lewis, a popular UK department store, is merging online and offline sales with a virtual store allowing shoppers to buy products with smartphones via QR…
read nowToys "R" Us intros new mobile solutions
November 21, 2011
Toys"R"Us shoppers have more ways to stock up on gifts this holiday season. In addition to updates made to store's iPhone and Android apps, Toys R Us has…
read nowGift card kiosks going into 100 Malls
November 14, 2011
Self-Service Networks is deploying 100 of its GiftWise kiosks in 100 malls owned by General Growth Properties. The gift card-vending solutions will be up just…
read nowIBM launches improved self-checkout system
November 13, 2011
IBM has launched a checkout solution allowing retailers to provide customers with third-party products and services at checkout.
read nowCourtyard by Marriott rolls out GoBoard 4.0 digital signage/kiosk solution
November 7, 2011
Courtyard by Marriott and its partner Four Winds Interactive announced today the new GoBoard 4.0, an interactive virtual concierge and digital sign. Serving as…
read nowIgnite helping banks to create mobile multi-channel banking
November 6, 2011
Ignite Sales, a provider of intelligent, customer-centric bank product sales and marketing solutions, has launched Ignite Recommendation Guides 5.0, enabling…
read nowCalorie-counting kiosks hit college campus
November 3, 2011
Health-conscious students attending the University of Maryland can now compare the nutritional values of campus meals using two $2,500-touchscreen kiosks…
read nowSicap: Mobile money services more successfull when bundling
October 30, 2011
Mobile money services have are more likely to succeed when bundled with offers. This according to sicap innovation, a provider of customized mobile software…
read nowMajor restaurant expands use of ziosk
October 18, 2011
Ziosk pay-at-the-table touchscreens are now at each table at every Chili's locations throughout Iowa, as well as in 19 locations in Indiana, 14 in Wisconsin…
read nowWireless Ronin expands digital signage/kiosk reach in Mall of America
October 16, 2011
Wireless Ronin Technologies Inc., a Minneapolis-based marketing technologies provider, announced today that it will expand its RoninCast digital signage…
read nowToys'R'Us adds self-service options
October 12, 2011
Toys"R"Us has designed new Wish List tools – including apps and kiosks – to make gift-giving easier. Since Wish List launched in 2009, more than 1 million…
read nowGrocer testing cake-ordering kiosks
October 9, 2011
Caputo's Fresh Market in Chicago is piloting a custom cake ordering kiosk developed by Hoffman Estates, Ill.-based ADUSA, Inc.
read nowStudy: Shoppers want self-service options
October 6, 2011
A majority of U.S. consumers believe that self-service technologies such as self-checkout and kiosks improve the store experience, according to consumer survey…
read nowCanadian retailers getting on board with mobile commerce
October 5, 2011
AisleBuyer LLC, a provider of in-store mobile commerce solutions for retailers, brands and restaurants, and Unified Mobility, a Canadian enterprise mobility…
read nowChristian store embraces music kiosks
October 5, 2011
LifeWay Christian Stores has expanded the use of myMEDIA BurnBar kiosks to an additional 105 stores after seeing the success of a pilot study launched in 4…
read nowSelf-service still thriving in grocery stores
October 5, 2011
Self-checkout technology will be sticking around in several Massachusetts grocery stores, despite Big Y Foods' recent announcement about removing self-checkout…
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