Customer Experience News

FUJIFILM intros instax SPOT Photobooth and Print Station

April 17, 2026

FUJIFILM North America introduced the instax SPOT, a next-generation photobooth and print station designed to turn on-site experiences into physical keepsakes.

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Evolvending, ART eye additional airport expansions

April 15, 2026

Evolvending and partner Automated Retail Technologies plan to expand their automated dining solution across three more U.S. airports in the next quarter…

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Amazon to stock weight loss drug in clinic kiosks

April 10, 2026

Amazon.com plans to begin stocking Eli Lilly's newly approved oral weight loss drug at kiosks located in some of its primary care clinics, while also offering…

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BC Ferries lowers fare card top-up limits at kiosks

April 9, 2026

BC Ferries is lowering the minimum reload amount for vehicle Experience Cards purchased online and at self-service kiosks, reducing the threshold from $130 to…

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Costco shifting from self-checkout to scan-and-go, shoppers report

April 6, 2026

Costco is adjusting its checkout strategy, with some stores eliminating or limiting self-checkout lanes in an effort to improve efficiency and reduce theft…

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N.J. residents not laughing over April Fools gas pump prank

April 6, 2026

A social media post from New Jersey's official government account announcing the end of the state's ban on self-service gasoline sparked widespread reaction…

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Austin approves smart city kiosks

April 3, 2026

The Austin City Council has approved the deployment of interactive digital kiosks in public rights-of-way, according to a press release, marking a step forward…

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NAMA recognizes industry contributors

April 3, 2026

The National Automatic Merchandising Association has announced the recipients of its 2026 Industry Awards, recognizing individuals and companies that have made…

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Illinois counties deploy job kiosk network

April 2, 2026

A network of job kiosks across Kane, Kendall and DeKalb counties in Illinois is helping connect residents with employment opportunities and workforce services…

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New Zealand airline expands next-gen kiosk network

April 1, 2026

Air travel provider Air New Zealand is introducing a generation of self-service kiosks designed to significantly reduce domestic check-in times, according to…

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Circa Resort & Casino teams with VenHub on autonomous smart store

March 24, 2026

Circa Resort & Casino, in downtown Las Vegas, is partnering with VenHub to bring an autonomous smart store to the resort.

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Charlotte preps for smart city kiosk rollout

March 20, 2026

Charlotte, North Carolina, is partnering with IKE Smart City to deploy interactive digital kiosks throughout the city, with a goal of enhancing public…

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Prescription kiosks linked to reduction in unnecessary antibiotic use

March 19, 2026

Prescription medication dispensing kiosks introduced at 20 urgent care centers in 2019 played a key role in an effort to improve antibiotic prescribing…

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Illinois county deploying AI kiosks to aid in legal processes

March 17, 2026

Artificial intelligence kiosks are slated to be introduced at the Kendall County Courthouse in Illinois to assist residents with common legal processes before…

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Kiosk provider Sureway partners on ad platform

March 10, 2026

Elmhurst, Illinois-based Sureway Games has partnered with Las Vegas firm Context Networks to expand the reach of Context's advertising platform through…

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Marijuana kiosks coming to Arizona senior communities

March 5, 2026

Seniors residing in Arizona independent living communities may soon have access to kiosks that allow them to learn about and purchase marijuana products from…

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Kiosks at Disneyland Paris to begin accepting annual pass discounts

February 26, 2026

Disneyland Paris will begin allowing Annual Passholders to use their food discounts at self-service kiosks, addressing complaints from guests who previously…

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Arkansas highschoolers get digital window into future

February 25, 2026

Arkansas' Jonesboro High School has installed a new "college kiosk" near its cafeteria exit to expose students to post-graduation opportunities. The display…

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EcoATM collected 7.5 million devices last year

February 20, 2026

San Diego-based ecoATM collected 7.5 million electronic devices for reuse or recycling in 2025, according to a Waste Today Magazine report. The devices were…

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Swipe fees could cost consumers $683M on Valentine’s day

February 10, 2026

Credit card swipe fees could cost consumers more than $683 million given expected higher prices for Valentine's Day gifts, according to the Merchants Payments…

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