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Customer Experience News & Media

AIDS service organization pilots vending machine to reduce health risks

March 10, 2021

Caracole, an AIDS service organization in Cincinnati, has placed a vending machine outside of its facility to offer safe injection kits, pregnancy tests…

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Missouri warns consumers against agricultural vending machines

March 10, 2021

The Missouri Department of Agriculture has issued a consumer alert to advise consumers that the Corn Xpress Bulk Corn Vending Machine is not-legal-for-trade in…

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Podcast explores: Kiosks and the self-service consumer journey

Retailers from a variety of industries are looking harder nowadays at self-service as COVID-19 has heightened demand for ways to improve customer safety. Carl…

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Senior housing facilities increase tech budgets to address pandemic

March 4, 2021

In a recent survey of senior housing professionals, sponsored by Senior Housing News and Philips, 80% of respondents indicated their facilities have increased…

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Coin Cloud deploys 1,500th kiosk

March 4, 2021

Coin Cloud, a provider of digital currency machines, has installed its 1,500th kiosk, according to a press release. Coin Cloud two-way DCMs empower users to…

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Tech partners create virtual telehealth solutions with voice commands

March 4, 2021

Let's Talk Interactive Inc., a providerof customizable telehealth solutions, and Voice Products Inc., a voice, transcription and speech solution provider…

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What is TransacTec Device as a Service?

SMALL TO LARGE AND EVERYTHING IN BETWEEN Avoid the Capital Expense of Purchasing Equipment & Get a Full Turnkey Solution for an Affordable Single Monthly…

Presented by Burroughs, Inc.

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Zytronic designs all-weather multitouch sensor for European public health kiosk

February 25, 2021

Zytronic Displays Ltd., a U.K.-based touch technology provider, is teaming with Infinitus, a Slovenia-based digital signage manufacturer, to integrate…

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Elenium Automation gains Australian regulatory approval for health screening kiosk

February 24, 2021

Melbourne, Australia-based Elenium Automation this week became the first company granted regulatory approval for its fever detection kiosk, HealthGate, as a…

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Now accepting entries for 2021 ICXA Elevate Awards

by David Drain

The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology…

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Omnigo Software introduces temperature scanning kiosk

February 22, 2021

The Omnigo Sheldon touchless temperature scanning kiosk now integrates with Omnigo Software's identification and tracking platform, allowing a location to…

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Mars Wrigley robotic kiosk to serve shoppers in store

February 19, 2021

Mars Wrigley and Wakefern Food Corp., a retailer-owned cooperative, are teaming up with Savioke, a robotics provider, to introduce a robotic kiosk to deliver…

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Frank Mayer and Associates honors its 90th anniversary

February 19, 2021

On the event of the company's 90th anniversary, Mike Mayer, president of Frank Mayer and Associates Inc., offered a memorial message on the company…

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2021 Kiosk Marketplace Census Report: 2020 – a year of challenge and innovation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While much of the technology that went into action in 2020 already developed pre-COVID-19, innovations such as touchless transaction and biometric identity…

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Samsung intros self-serve kiosk with security, hygiene features

February 17, 2021

Samsung Electronics Co. has launched a kiosk in South Korea that includes security and hygiene features as the technology provider enters the self-service…

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National CineMedia partners with Ziosk for restaurant DOOH

February 15, 2021

National CineMedia, a cinema advertising network, has partnered with Ziosk, a restaurant technology platform provider, to deliver a DOOH network at…

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How facial recognition kiosks are redefining tourist photography

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Digital photography allows visitors at tourist attractions to view their photos on digital monitors. Facial recognition kiosks allow them to choose and print…

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Researchers envision self-service tech providing medical care

February 9, 2021

Will the pandemic jumpstart the use of AI in health assessment technology, including self service devices?

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Vending machines carry OTC medicine at public universities

February 4, 2021

Vending machines at the University of North Carolina will join other public universities in offering over-the-counter medication in vending machines around…

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Touchless makes big strides in self service

by Bradley Cooper — Editor, Connect Media

If there is any technology that made a big splash in the self-service industry, it's touchless. From gesture control to virtual keyboards, these individual…

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