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Customer Experience News & Media

Bitcoin of America ATMs now offer Dogecoin

March 23, 2022

Bitcoin of America, a virtual currency exchange registered as a money services business with the Department of Treasury, has added Dogecoin to its Bitcoin of…

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Ontario pharmacies test virtual health care kiosks

March 22, 2022

UniDoc Health, a Canada based provider of a health care kiosk, has partnered with OnPharm-United, an Ontario organization of independent pharmacies, to test…

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Does Your Kiosk Deployment Require A Desk? Part 1

Self-service kiosks are a great way to allow users to handle quick tasks on their own, but what about complicated interactions that require more time and space…

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Amusement Expo packs record attendance to meet post pandemic customer demand

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The trade show floor remained buzzing with attendees non-stop, one of the best attended Amusement Expo trade shows ever.

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Soofa enhances solar powered digital platform for smart cities

March 21, 2022

Soofa, which operates a solar-powered digital platform and sign with E-ink display, announced design improvements to its solar-powered digital platform…

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Moneyhub teams with Samsung on open banking self-serve kiosk

March 21, 2022

Moneyhub, a payments platform, has teamed with Samsung to facilitate open banking payments on a retail self-service point-of-sale kiosk, according to a press…

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bp to introduce Mashgin, Grabango self-checkout solutions

March 18, 2022

Global fuel retailer bp has unveiled a series of initiatives for innovating the future of fuel and convenience stations in the U.S. durnig its BP Amoco…

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Pro golfer Paul Casey endorses Cadi

March 17, 2022

Cadi, an e-commerce provider of golf clubs that utilizes an unattended kiosk that enables golfers to engage in a "try-before-you-buy" on-course product demo on…

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AiFi secures $65M in funding

March 16, 2022

AiFi, an AI platform that enables retailers to deploy and scale autonomous shopping solutions, announced a $65 million Series B funding round with…

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Ireland retailer teams with Compass Group on checkout-free store

March 16, 2022

Market x Flutter, a sports betting, gaming and entertainment retailer in Dublin, Ireland, opened its newly renovated global headquarters featuring a completely…

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India state to deploy machines offering sanitary pads

March 15, 2022

Sikkim, a state in northeast India, plans to install vending machines dispensing sanitary pads in its 210 senior secondary schools and secondary schools…

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The state of self-service checkouts — 6 takeaways

by Bobby Marhamat — CEO, Raydiant

A recent consumer survey on self-checkout found most consumers are using it over cashiers, but have some concerns that retailers can address.

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Game On: Kiosk Upgrades Fast-Forward the Fun at Dave & Buster’s

By partnering with Diebold Nixdorf, retail giant, Dave & Buster delivered a new self-self service POS kiosk solution that offered a fresh approach to the guest…

Presented by DIEBOLD NIXDORF INC.

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How To Build A Self-Service Experience You’re Proud Of

Self-service, or “unattended” environments, are the new expectation, and 2022 will officially be the watershed moment for self-checkout technology, adoption…

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The Business Case for Branding Your Kiosk

Focusing branding efforts on the kiosk display alone misses a larger opportunity. The kiosk enclosure should receive as much attention as the display when it…

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Testing Third Party Software: Butler County Housing Authority & Horizon Information Systems

When Butler County Housing Authority and their software provider, Horizon Information Systems, contacted us to discuss self-service kiosks, there were…

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Borneo installs machines for antigen rapid test kits

March 9, 2022

The installation of antigen rapid test kit vending machines in Borneo has met favorable public response for improving accessibility to tests, halting price…

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NYC apartment complex installs ‘smart package room’

March 8, 2022

A New York City apartment/duplex complex, 210-220 E. 22nd Street, has installed Position Imaging Inc.'s "smart package room" to better manage the process of…

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Uniguest names Marc Berthiaume CIO

March 8, 2022

Marc Berthiaume Uniguest, a provider of digital engagement technology to multiple end markets, has named Marc Berthiaume chief information officer…

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Heart association renews hands-only CPR kiosk at University of Dayton

March 8, 2022

The hands-only CPR training kiosk at the University of Dayton's Fitness & Recreation Complex will continue to be available under a continuation agreement…

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