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Customer Experience News & Media

Unattended, robotic coffee drive-thru planned in Wisconsin

April 5, 2021

Octane Coffee has sought a permit to open a standalone, automated drive thru coffee store in Waukesha, Wisconsin, according to a gmtoday.com report.

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Preventing COVID-19 in commercial buildings; don’t ignore HVAC upgrades

by Brad Simmons

HVAC modifications, combined with other prevention strategies, will go a long way toward minimizing the coronavirus’ spread and protecting a building’s…

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Remote Technology Enables Consumers to Control Kiosks via Smartphones

Touchless solutions are enabling consumers to control kiosks, interactive displays and other public self-service machines using their smartphones. Users only…

Presented by PROVISIO LLC

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German hospital deploys wayfinding solution from PPDS

April 1, 2021

PPDS, a display solutions provider, has deployed its range of Android-powered tablets inside the Krakenhaus der Augustinerinnen hospital in Cologne, Germany.

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Abilene civic center features informational kiosk

April 1, 2021

Visitors to Abilene, Kansas, will be able to learn about local attractions thanks to an interactive outdoor kiosk at the Abilene Civic Center, courtesy of the…

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4 Ways Smart Lockers Increase Revenue and Enhance Customer Service

Smart lockers are a lock to be a key piece of how goods get into the hands of consumers going forward. As such, the devices represent opportunities for…

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Unisys teams with health care group on COVID testing, including kiosks

March 31, 2021

Unisys Corp., an IT services provider, has teamed with Inspire Health Alliance, a health care services provider, to provide U-Pass. a COVID-19 testing and…

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ANC to distribute digiLED's products in North America

March 30, 2021

ANC, an experience design and execution company, has partnered with digiLED, an LED video display technology provider, to act as the exclusive distributor…

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Thales and Inetum team on border management at Spanish airports

March 30, 2021

Thales, a provider of digital security, and Inetum, a provider of digital services and solutions, have teamed to provide the airports of Valencia and Bilbao…

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Control the Access Point On Your ATM And Kiosk Enclosures.

There’s just something about that squat box of cash that makes you want to bust it open. But how easy is it, really?

Presented by Lock America

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How AI-powered tech is advancing touch systems

by Gene Halsey — Vice President, Product and Business Development, TES America

A technological "gold rush" is emerging as artificial intelligence enables users to interact with computers in ways that were unthinkable just a few years ago.

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Kiosks on San Francisco transit stations to dispense free stories

March 29, 2021

Riders using the Bay Area Rapid Transit system in San Francisco will be able to read stories freely dispensed by kiosks under a partnership between the agency…

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China based PC maker introduces touchscreen kiosk

March 24, 2021

Shenzhen Chuangli Technology Co. Ltd., a Shenzhen, Guangdong, China based PC manufacturer, has introduced its Touch Kiosk with a 27-inch touchscreen that…

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Mandarin Oriental deploys Infrasys cloud POS to boost mobility

March 24, 2021

The Mandarin Oriental, a luxury hotel property in Santiago, Chile, has deployed a cloud POS system across its 10 outlets, including restaurants, in-room dining…

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Gametime upgrades Semnox software

March 24, 2021

Gametime recently upgraded its Parafait platform from Semnox to manage all aspects of its venue, from entertainment to restaurant food and beverage operations…

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Indian company makes water from air, launches mobile water, air kiosk

March 23, 2021

Maithri Aquatech, a Telangana, India based company that makes microbe-free, potable water from air, has introduced what it calls the "World's First Mobile…

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EOS Linx teams with Encompass Media Group on DOOH advertising for EV charging stations

March 22, 2021

EOS Linx, a provider of smart city solutions, has teamed with Encompass Media Group, an out-of-home media services provider, to support the DOOH component of…

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Critica PPE to carry DigiTherm temperature scanning kiosks

March 22, 2021

Critica PPE, a Miami-based company which represents domestic manufacturers of PPE products, will offer DigiTherm PPE products, including infrared temperature…

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Compass Group to introduce self-order kiosks and mobile ordering

March 18, 2021

Compass Group PLC customers will be able to use self-order kiosks, mobile ordering and menu display systems, thanks to the company's acquisition in September…

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North Carolina college expands health greeter kiosks

March 17, 2021

The University of North Carolina has expanded its health greeter kiosks that use artificial intelligence and computer vision to make sure people are social…

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