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Customer Experience News & Media

The 5 most common types of self-serve kiosks

by Cheryl Lesniak — Director of Marketing, Frank Mayer & Associates

With so many use cases varying from wayfinding to bill payment, businesses need to determine how best to utilize self-service kiosks to meet their unique needs.

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2022 Kiosk Marketplace Census Report: Rapid growth returns in 2021 as consumers embrace self service

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Census provides statistics on the self-serve kiosk industry's size, operating metrics and outlook.

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Zytronic provides tactile solution for kiosks and displays

March 2, 2022

Innolux, a Taiwan based display manufacturer, engaged Zytronic PLC to achieve a tactile solution for its rugged touch displays designed for self-service kiosks…

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Philippine telecom deploys bill payment kiosks

March 1, 2022

PLDT Inc., a telecommunications provider in thePhilippines, and its wireless arm Smart Communications Inc. have introduced self-service payment kiosks in…

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Emergency contraceptive machine coming to Boston University

February 25, 2022

Students at Boston University will soon be able to buy emergency contraceptives at a vending machine in the basement of the school's student union, according…

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Oral hygiene vending machine maker seeks global distributors

February 24, 2022

Aguafresh Exclusivas S.L., a Zaragoza, Spain based oral hygiene vending machine manufacturer, is seeking global distributors for Difresh, a toothbrush and…

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Pyramid Computer’s David Frei cites importance of tracking CX trends

February 23, 2022

David Frei, vice president of strategic partnerships at Pyramid Computer and an advisory board member of the Interactive Customer Experience Association…

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Imperial Dade offers UV-C disinfecting technology

February 23, 2022

Imperial Dade, a distributor of chemicals, janitorial supplies, equipment and foodservice supplies, has teamed with Ubtech to offer commercial UV-C…

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Webinar to take a closer look at 8K

A webinar hosted by Digital Signage Today and sponsored by Intel Corp. will take a closer look at 8K resolution displays through a fireside chat on March 3 at…

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New Mexico wildlife visitor center features enhanced accessibility

February 22, 2022

The Valle de Oro National Wildlife Refuge's new visitor center in Albuquerque, New Mexico, features numerous accessibility features provided by Ideum, an…

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Pandemic drives self-check-in at hotels worldwide

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Contactless technology has played a big role in helping hotels streamline their operations and deliver a more personalized guest experience.

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San Jose State introduces cashierless checkout market

February 15, 2022

The SJSU Ginger Market at San Jose State University has been transformed into an autonomous retail experience, enabling students, faculty and staff to grab the…

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Intuiface enables no-code integration of Stripe Terminal with kiosk apps

February 15, 2022

Intuiface, a no-code platform dedicated to the creation, deployment and analysis of interactive digital experiences for physical spaces, has introduced a…

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Plustek VTM300 Document and ID Card Scanner for Kiosks and ATMs

The Plustek VTM 300 scanner is designed for kiosk and ATM use. It scans both sides of documents and ID cards at the same time in about 2 seconds.

Presented by Plustek

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Alfi, 22Miles combine to offer wayfinding services

February 14, 2022

Alfi, an advertising platform, has partnered with 22Miles, a visualized communications digital signage company, to combine 22Miles' content management system…

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Illinois considers requiring contraception device vending machines for colleges

February 14, 2022

Public universities in Illinois will be required to offer contraception products in vending machines under a proposed bill, according to the National Automatic…

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Coping with Supply Chain Chaos

Many tech companies are struggling to fill orders because of difficulty securing quality components. It doesn’t have to be that way.

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IKE Smart City kiosk arrives in Houston

February 8, 2022

Houston has installed the first of 75 IKE Smart City kiosks at Walker and Avenida De Las Americas, according to a KTRK report.

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How contactless technology, self-serve kiosks rejuvenate amusement space

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of amusement industry experts describes the need for data on guest activity and the benefits of self-serve kiosks as the industry rebounds.

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Philadelphia installs first Narcan kiosk

February 4, 2022

The city of Philadelphia has installed its first Narcan kiosk, available 24/7 at the Lucien Blackwell Library on 52nd Street, to address the opioid crisis…

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