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Customer Experience News & Media

High Tide to acquire Bud Room for $2.83M

January 5, 2022

High Tide Inc., a retail-focused cannabis company with bricks-and-mortar as well as global e-commerce assets, has agreed to acquire Bud Room Inc., for CAD$3.…

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Draganfly debuts health kiosk

January 5, 2022

Draganfly Inc., a drone solutions and systems developer, has introduced its Vital Intelligence Smart Vital Kiosk, according to a press release.

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What will tomorrow’s self-service technology look like?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of self-service industry veterans share insights on what new technologies are in store during the 2021 Self-Service Innovation Summit.

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Pudu Robotics intros food delivery robots

January 4, 2022

Pudu Robotics, a provider of commercial service robots, has debuted some food delivery robots among its introductions at the CES show in Las Vegas.

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Oregon skiers can pick up ski lift tickets at kiosk

January 3, 2022

Skiers and snowboarders can now pick up pre-purchased Mt. Bachelor ski lift tickets in the Old Mill District in Bend, Oregon, according to a report in The…

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Top 10 Kiosk Marketplace stories of 2021: Pandemic dominates reader interest

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The pandemic's impact on retail dominated the best read content in Kiosk Marketplace in 2021.

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Webinar: ‘Serving the Digital Natives’ to address the omnichannel challenge

December 29, 2021

Richard Thompson How do retailers provide a multi-dimensional shopping experience for today's digital savvy customers? Today's omnichannel consumers…

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Exhibit floor rocks at Self-Service Innovation Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Self-Service Innovation Summit found a wealth of innovation in the exhibit area, with many exhibits demonstrating customer experience advances…

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Illinois go-kart speedway installs RFID enabled tap-to-pay debit card system

December 29, 2021

Accelerate Indoor Speedway, a provider of an indoor go-kart racing experience, has installed the Semnox Parafait venue management platform at its Mokena…

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Self-Service Innovation Summit reveals unattended technologies gaining traction

by Alex McCandless — SVP, Marketing, Worldnet Payments

Technology veteran Sabina Osorio, marketing director at Worldnet Payments, offers her insights on the Self-Service Innovation Summit, where she found…

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Stern Pinball to introduce Insider Connected mobile feature

December 28, 2021

Stern Pinball Inc. plans to introduce Insider Connected through a virtual presence at next week's CES Show, allowing players to track scores through their…

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Maine entrepreneur launches novelty vending machine business

December 23, 2021

Entrepreneur BJ Chamberlain of Thomaston, Maine has created a gift novelty vending machine using a machine he bought on Facebook and has placed the first of…

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Muskegon gets Narcan vending machine

December 22, 2021

Muskegon has become the most recent Michigan city to have Narcan dispensing vending machines to address opioid overdoses, according to an mlive.com report.

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Accushield sign-in, health screening kiosks reach all 50 states

December 21, 2021

Accushield has installed a sign-in and health screening kiosk and mobile app for senior living and skilled nursing facilities in all 50 states with the…

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Wish teams with Nasdaq on vending machine for last-minute holiday shopping

December 17, 2021

ContextLogic Inc., doing business as "Wish," a mobile e-commerce platform, has teamed with Nasdaq to install a co-branded vending machine shopping…

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Compass Group teams with AiFi on ‘frictionless’ shopping

December 17, 2021

Compass Group UK & Ireland will launch its first fully "frictionless" store in a workplace in early 2022, tapping AiFi's artificial intelligence based…

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Summit honors 2021 Self-Service Innovation Awards winners

Networld Media Group honors the 2021 Innovation of the Year (B2B), Innovation of the Year (B2C), Reader's Choice Innovator of the Year (Company), Reader's…

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Self-Service Innovation Summit to showcase holographic touch technology

December 15, 2021

Holo Industries LLC will showcase its holographic touch contactless, germ-free user interface during the Self-Service Innovation Summit at Hollywood, Florida's…

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Self-Service Innovation Awards to be announced Wednesday

December 13, 2021

The Self-Service Innovation Awards, in its second year, will honor products, organizations and individuals that play important roles in improving the…

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United Way to offer Texas schools grants for book vending machines

December 13, 2021

Longview, Texas schools will be able to offer book vending machines under a grant program from the Greater Longview United Way, according to a Longview…

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