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Customer Experience News & Media

UBS Arena features Amazon 'Just Walk Out' shopping

April 21, 2022

UBS Arena in Belmont, New York has become the first New York sports and entertainment venue to feature Amazon's Just Walk Out technology, according to a press…

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ASM Global teams with PopID on facial verification at sports, entertainment venues

April 21, 2022

ASM Global, a provider live event experiences, will launch a facial verification network in partnership with technology innovator PopID, beginning at San…

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3 Reasons Why 4G LTE and 5G Routers Are the Best Sources of Connectivity for Kiosks

In a consumer-driven, convenience-oriented environment — where self-service is for many a preferred way to order food, check-in for a flight or check out…

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Aramark teams with Instacart on contactless POS at Boston ballpark

April 20, 2022

Instacart, a retail enablement company, has teamed with Aramark Sports + Entertainment to introduce its Caper Counter, an artificial intelligence-powered…

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Technology update for convenience services: AI, contactless payments and cybercrime

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology experts gave attendees a chance to unpack the key tech innovations at the National Automatic Merchandising Association show at Chicago's McCormick…

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Korea telecom teams with Deep Brain AI on customer service kiosks

April 20, 2022

KT, South Korea's largest telecom company, has teamed with Deep Brain AI, an artificial intelligence provider, to introduce customer service kiosks that can…

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Axes introduces cloud-based management system

April 19, 2022

Axes.ai has completed the acquisition of a cloud-based media management platform, which will be branded as Axes.tv, according to a company press release.

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Aon invests in Grubbrr

April 19, 2022

Aon PLC, a global professional services firm, has provided intellectual property based funding for Grubbrr, a provider of self-ordering technologies for quick…

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How digital kiosks help relieve US labor shortage

by Kevin Damask — Editor, Digital Signage Today

Businesses, especially retail, are turning to kiosks to attract customers, rely less on employees during a nationwide labor shortage, and hopefully return…

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Indiana hospital expands naloxone vending machines

April 15, 2022

Eskenazi Health Center West in Indianapolis has become the 10th Eskenazi center to host a naloxone vending machine called NaloxBox in Indianapolis, providing a…

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Italy startup integrates vending machines with delivery services

April 15, 2022

A Turin, Italy based software company called VADO (Vending Automatic Delivery Operations) has introduced an e-commerce solution that allows vending machines to…

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North Carolina town upgrades utility boxes with wayfinding kiosks

April 14, 2022

Brevard, North Carolina is upgrading traffic light utility boxes with 6-foot high wayfinding kiosks that promote the community, sponsored by the Transylvania…

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Houston Astros install Amazon 'Just Walk Out' tech at Minute Maid Park

April 13, 2022

The Astros have teamed with Amazon to equip two food and beverage stores at Minute Maid Park with Amazon's Just Walk Out technology, providing fans a faster…

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Airport kiosk wants to know: Are you a terrorist?

April 12, 2022

A kiosk screen at an unnamed airport asks travelers if they are a terrorist, according a timesnownew.com report.

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SOS to install personal care kiosks at Boston’s Fenway Park

April 12, 2022

SOS, a creator and operator of interactive vending machines for public spaces, will install machines at Fenway Park, home of the Boston Red Sox, according to a…

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Creating a Safer Passenger Experience with Touchless Technology at Singapore Changi Airport

Singapore Changi Airport is nothing short of iconic. Named the world’s best airport for eight consecutive years, it’s practically a tourist destination in…

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7-Eleven Japan Takes Contactless Shopping to the Next Level with Holographic Self-checkout Kiosks

STOCKHOLM, SWEDEN, March 08, 2022 - 7-Eleven Japan has decided to run a pilot trial with contactless self-checkout kiosks with holographic displays.

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McCormick Place 'kills it' with convenience services back on the move

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Vending, micro market, coffee service and pantry service operators converged by the thousands onto the trade show floor for three days, anxious to find new…

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Robotic security kiosks make sure airport and amusement park visitors wear masks

April 11, 2022

Robotic security kiosks have begun checking whether visitors are wearing masks at Love Field in Dallas and at a couple of Six Flags facilities, according to a…

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PopID teams with Visa on facial verified payments in the Middle East

April 8, 2022

PopID, a consumer authentication service, and Visa have partnered to launch facial verification payment acceptance in the Middle East region, according to a…

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