Customer Experience News & Media
How to boost c-store self checkout adoption
Self-checkout systems can be an affordable gateway for convenience stores to offer faster, more flexible and more reliable service.
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ARS Connect teams with Frank Mayer on AI talking platform
June 21, 2021
ARS Connect, an artificial intelligence enabled talking workforce platform, has partnered with Frank Mayer and Associates Inc. to offer self-service kiosk…
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IP Pathways teams with Misty Robotics on temperature screening assistant
June 17, 2021
IP Pathways will resell and support the temperature screening assistant version of Misty II under a partnership with Misty Robotics, according to a press…
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Ecopod kiosk in Miami allows consumers to refill liquid cleaning products
June 17, 2021
A kiosk called Ecopod, located in select Miami residential buildings and grocery stores, allows consumers to fill their own containers with cleaning products…
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Cennox partners with Autocanteen in UK on self-checkout solution
June 17, 2021
Cennox, a provider of support services to the financial, retail and transportation industries, has teamed with Autocanteen to deploy and service its…
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Almo Professional A/V debuts ARHT Media holographic offering
June 16, 2021
Almo Professional A/V, a pro A/V distributor, now offers ARHT Media's HoloPod, a permanent version of the already available HoloPresence display, which is…
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Ultraleap teams with Simply NUC on touch-free interaction tool
June 16, 2021
Ultraleap has teamed with Simply NUC to launch its TouchFree Bundle, bringing hygienic, touchless interaction worldwide, according to a press release. The…
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‘The business case for avatars’ webinar points to growth opportunity
June 11, 2021
What is the business case for avatars? Are they a game changer for the retail, foodservice, banking, health care and hospitality industries?
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How AI-Powered Tech Is Advancing Touch Systems
A technological "gold rush" is emerging as artificial intelligence enables users to interact with computers in ways that were unthinkable just a few years ago.
Presented by KioskMarketplace.com
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Domino’s director of digital retail innovation headlining #ElevateICX virtual event
by David Drain
Executives from Domino's, Behr Paint, Under Armour, Verizon and White Castle will speak at the Interactive Customer Experience (ICX) Association's one-day…
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Opioid vending machines expand in Canada
June 9, 2021
Opioid vending machines for heroin addicts will be expanding from Vancouver to three additional cities — Dartmouth, Nova Scotia; London, Ontario; and Victoria…
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Avatars as Customer Service Agents in a Digital Workforce: The Business Case
Over the past several decades, the global economy has moved away from manufacturing and become increasingly a service economy. This trend is especially…
Presented by KioskMarketplace.com
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Stuart Armstrong joins OnQ board of directors
June 7, 2021
Digital signage industry veteran Stuart Armstrong has joined the board of directors of OnQ, a manufacturer of custom retail displays, the first person outside…
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Funding sought for hygiene vending machine
June 7, 2021
A Coastal Carolina University graduate is working to raise funds to develop a vending machine that provides homeless people hygiene products, according to a…
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Dallas tech pub profiles automated coffee shop offering 'pay by face'
June 4, 2021
Dallas Innovates, an online publication covering Dallas technology, profiled the intelliCafe, an automated coffee shop from Canopy Point Coffee that allows…
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Metro Storage opens 7th self-service facility in New Jersey
June 4, 2021
Metro Storage LLC has opened a self-service storage facility in Randolph, New Jersey, marking its 7th location in the Garden State, according to a press…
read nowScaling Your Business with an Experienced Service and Integration Provider
Does the maintenance of your business’ fleet and infrastructure lead to a poor customer experience, stressed-out staff, and all-around chaos? We are here to…
Presented by Burroughs, Inc.
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Kiosks versus digital signage: What's the difference?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Kiosks and digital signage used to be two clearly distinct pieces of technology, but that distinction has blurred in recent years. Many companies may ask…
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Pandemic recovery recharges Rochester operation's technology focus
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Martk Houseknecht is confident Crickler Vending will reclaim its position as a technology leader in convenience services as the business recovers from COVID-19.
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Enseo introduces virtual front desk kiosk
June 1, 2021
Enseo, a technology solutions provider in the hospitality, senior living, education and healthcare industries, has introduced a live, virtual front desk agent…
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