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Customer Experience News & Media

Consumers hungry for self-service options

May 26, 2022

A good majority of consumers, 81%, want more self-service options, yet only 15% are highly satisfied with today's tools, though brands believe 53% are very…

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Why healthcare kiosks remain essential in the changing medical landscape

by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.

The pandemic was a catalyst for innovative healthcare solutions to keep operations efficient while ensuring safety is a top priority. Today, we’re seeing…

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Mimo Monitors' AV-over-IP display uses 1 Ethernet connection

May 25, 2022

Mimo Monitors, a producer of small touchscreen displays and tablets, has released the Mimo Myst Link, an AV-over-IP display with HDMI capture that features…

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SOS brings vending products, DOOH to Jacksonville Jaguars stadium

May 25, 2022

SOS, creator and operator of interactive vending machines for public spaces that deliver feminine hygiene products and digital content, has brought its…

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Washroom services firm teams with dispenser provider to improve access to feminine hygiene products

May 25, 2022

Citron Hygiene, a washroom hygiene services company, and Aunt Flow, a provider of free-vend period product dispensers, are expanding their partnership and…

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Malaysian startup introduces visitor self-serve kiosk

May 24, 2022

MyTaman, a Malaysia based provider of a community security app, has introduced a visitor self-service kiosk to help users navigate registration by minimizing…

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San Francisco transit kiosks dispense short stories, launch story contest

May 24, 2022

Rapid transit riders with a literary bent in San Francisco can compete for a $200 honorarium and the chance to have their stories dispensed in the system's…

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Vistar Media to use software to upgrade GSTV gas station displays

May 24, 2022

Vistar Media, a provider of software for programmatic digital out-of-home, and GSTV, a national video network serving fuel retailers, have formed a strategic…

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ZenFi Networks secures $175M to support LinkNYC expansion

May 23, 2022

ZenFi Networks, a provider of digital infrastructure solutions in the New York and New Jersey metro region, has secured $175 million in senior secured credit…

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What is the 'metaverse?'

by Shelly Palmer

Existing definitions of the metaverse all have their limitations. Imagine tweens interacting with one another in a space without the need for handheld devices…

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Amazon Go store arrives in Washington

May 23, 2022

Amazon is opening an Amazon Go store, featuring its cashierless checkout experience, in Mill Creek, Washington.

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Automated kiosk offers hiking gear, meal kits in Montana

May 20, 2022

Hikers at Glacier National Park in need of gear or a quick snack can get one at a vending machine installed by RightOnTrek, a retailer of hiking gear…

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PopPay extends face verification to Bahamas government backed digital currency

May 19, 2022

Consumers in The Bahamas can now use the PopPay face verification platform to purchase goods and services with a central bank digital currency — digital money…

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Holo Industries teams with Partner-Tech Europe on holographic touch technology

May 19, 2022

Holo Industries LLC, a developer of interactive holographic technology, has teamed with Partner-Tech Europe, a Germany based provider of kiosks, POS…

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Zytronic lifts sales, earnings for HY 2022

May 18, 2022

Zytronic PLC, a U.K. based manufacturer of touch sensors, reported improved sales and earnings for the first half of 2022 against the prior year period.

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Texas A&M University taps 3D printing to develop COVID-19 breathalyzer kiosks

May 17, 2022

A Texas A&M University team was able to design and manufacture 10 functional COVID-19 breathalyzer kiosks in an expedited time frame using the Essentium…

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American Green acquires Vendweb

May 17, 2022

American Green Inc., a publicly traded cannabis vending machine provider, has completed the purchase of Vendweb, the North Carolina based vending machine…

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Liquid Outdoor Media tabs DoohClick for OOH management partner

May 17, 2022

Liquid Outdoor Media, an outdoor advertising company, has hired DoohClick, an ad tech platform, as its OOH ad management partner, according to a company press…

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Self-serve kiosks help rental storage facilities serve a more mobile workforce

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Rental storage facilities have long used self-serve kiosks for after hours customers, but automation is now playing a bigger role.

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Vistar Media purchases Sage+Archer to expand DOOH across Europe

May 13, 2022

Vistar Media, a provider of software for digital out-of-home, has purchased Sage+Archer, a buying platform for DOOH in the European market, according to a…

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