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Customer Experience News & Media

Domino's digital retail innovation leader on embracing change

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amber Gadsby, Domino's director of digital retail innovation, shared insight on how the pizza brand is continually driving innovation within the organization…

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Elo teams with 19Labs on POS telehealth solutions

July 15, 2021

19Labs and Elo have partnered to bring 19Labs' GALE eClinics, point-of-care platforms that integrate mobile healthcare technologies into healthcare kiosks, to…

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Imageholders introduces touchless kiosk powered by Ultraleap

July 15, 2021

Imageholders has introduced its first touchless kiosk powered by Ultraleap hand tracking technology in response to the coronavirus pandemic, according to a…

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Civil rights groups call on retailers to halt facial recognition

July 14, 2021

More than 35 civil rights organizations are calling for retailers to not use facial recognition on customers or workers in their stores, saying that peoples…

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How facial recognition technology and interactive kiosks improve security to keep your identity safe

Facial recognition technology has been sci-fi movie fodder for decades, from Face/Off’s famous face-swapping plot to Minority Report’s take on Digital Out of…

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How ADA compliant kiosks meet accessibility challenges across the country

The Americans with Disabilities Act (ADA) was passed to help eliminate the widespread discrimination against people with disabilities in the United States. But…

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The Clientron PT2500: Retail Transformation at the Point of Sale

With the Clientron PT2500, sales checkout is intuitive and seamless, with both its hardware and software tailored to meet the needs of busy retailers for scale…

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MetLife Stadium reopens with complete cashless capability

July 13, 2021

MetLife Stadium in East Rutherford, New Jersey will welcome back fans next month with newly implemented safety protocols for all upcoming events including New…

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Virtual reality’s ‘I-Phone Moment’ has arrived

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Consumer VR headset sales are "exploding" due to Oculus Quest 2, causing retail, entertainment and other venues to follow suit, consultant Bob Cooney noted in…

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Nebraska, Iowa hospitals install kiosks to screen visitors

July 9, 2021

Visitors are required to sanitize their hands, put on a medical grade mask and pass screening requirements before entering CHI Health hospitals in Nebraska and…

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‘Harm reduction’ vending machine offers free supplies to drug users

July 8, 2021

Caracole Inc., an HIV/AIDS service organization in Cincinnati, has installed a "harm reduction vending machine" outside the organization's…

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Why retailers must rethink their reverse logistics strategy

by Mo Cheema — Director of Omnichannel Solutions Design, Position Imaging

The pandemic has demonstrated that a better omnichannel shopper experience and improved fulfillment processes are needed for many retailers.

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Outdoor Kiosks Provide New Revenue Stream for Businesses

Though the pandemic is subsiding, restrictions are loosening and the world is gradually returning to a state of normalcy, many of those kiosks that had…

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Self check-in kiosks to feature Neonode contactless technology

July 2, 2021

Self check-in kiosks at Narita Airport in Japan will feature Neonode contactless touch technology, according to a press release.

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American Green to deploy facial recognition verification

July 1, 2021

American Green Inc., which markets cannabis and alcoholic beverage dispensing vending machines, has begun to implement facial recognition software by Jumio…

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E-sports: Why it’s time to pay attention

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

E-sports continued to expand during the pandemic, creating opportunities for venues that want to cash in on this form of entertainment popular with millennials.

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New strategies boost demand for crypto ATMs

by Akshita Pacholi

As more people use cryptocurrencies, cryptocurrency ATMs offer a hassle-free way to exchange cryptocurrencies. Crypto ATM market players are focusing on…

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Coinsource adding 40 BTMs to Washington state

June 25, 2021

Coinsource, a provider of bitcoin ATMs, is expanding in Washington state to 40 kiosk locations, according to a company press release. "We are delighted to…

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NYC apartment complex deploys Position Imaging automated package room solution

June 24, 2021

Stuyvesant Town, a New York City apartment complex, has selected Position Imaging's automated package room for its package management operation, which includes…

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Innovative Technology introduces biometric verification via USB

June 22, 2021

Innovative Technology has introduced ICU Lite, a biometric age verification solution, according to a press release. A compact version of the company's ICU Pro…

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