Maryland county installs library kiosk

June 28, 2023

Residents of Charles County, Maryland will be able to check out and return books at a 24/7 kiosk at the Nanjemoy Community Center, according to a report in The…

Consumers prefer self service to human interaction, but not all are happy about it

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A survey quantified consumers’ preference for self service over in-person purchases, but it also revealed concerns about declining personalization caused by…

Berlin railway station introduces AiFi unattended retail store

June 27, 2023

Commuters at Berlin's Ostbahnhof Deutsche Bahn railway station can shop and check out 24/7 without interacting with a cashier at a store featuring AiFi's…

Kiosks, AI keeping wait times down at Scooter's drive-thrus

Nathan Lester, senior director of Drive-Thru Innovation at Scooter's Coffee, reveals how technology helps the chain with its "scoot on through" customer…

Oregon park intros kayak rental kiosk

June 23, 2023

Visitors to Tenmile Lakes County Park in Lakeside, Oregon can now rent kayaks from a kiosk for rentals ranging from $25 an hour to $75 per day, according to a…

Steak 'n Shake to add PopPay facial recognition self-order kiosks

June 23, 2023

Steak 'n Shake will offer PopPay, a facial recognition payment acceptance service, on its self-ordering kiosks in select locations in the Orlando market, with…

Bitcoin ATM operator demands Texas sheriff return funds seized in ransomware scam

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The sheriff claims his office acted appropriately in seizing cash from the machine and returning it to the victim of a ransomware scam. Bitcoin Depot claims…

How GPT can create smarter kiosks

Large language model technology coupled with GPT have advanced kiosks to a new level of efficiency and value.

Rising tipping requests frustrate consumers

June 16, 2023

Consumers are frustrated by rising tipping requests and businesses should take heed. That's according to a June 2023 survey of 780 consumers by Capterra, an…

Tip request at airport market kiosk goes viral, draws outrage

June 15, 2023

A request to tip at a self-serve kiosk at the Newark Liberty International Airport has generated extensive backlash from people on Reddit, according to a Daily…

Bitcoin ATM operator sues sheriff for seizing cash from machine

June 14, 2023

Lux Vending, which operates BitCoin Depot cryptocurrency ATMs, has sued the McLennan County, Texas sheriff's office for seizing cash from one of its kiosks to…

2023 ICX Summit: Crafting an inclusive experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Inclusivity, within the retail and banking customer environment, is the focus of a panel talk at the upcoming Interactive Customer Experience Summit in Sept.

5G smart factories pave way for Fifth Industrial Revolution: Compassion

by Daniel Brown — Editor, Networld Media Group

Jan Diekmann, technical account manager at Ericsson, presented a keynote on the power of 5G in manufacturing environments not only to streamline lean processes…

Wayfinding kiosks coming to Santa Monica

June 13, 2023

Residents of Santa Monica, California recently had a chance to view a prototype wayfinding kiosk at an open house event. The plan calls for 55 to be installed…

Talking With: ICXA Executive Director Alicia Lavay

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

ICXA Executive Director Alicia Lavay reflects on her first year leading the organization and offers advice to retailers and brands when it comes to crafting…

Columbus library celebrates 150th birthday with novel vending machine

June 12, 2023

The Columbus Metropolitan Library will celebrate its 150th birthday by hosting a massive outdoor vending machine that dispenses small containers of local…

Neonode taps NXO as value added reseller

June 12, 2023

Neonode Inc., a provider of contactless touch, touch, gesture control and in-cabin monitoring technology, has signed NXO, a touch and display solution…

AWS Marketplace lists Vispero/TPGi accessibility products for US intelligence community

June 8, 2023

The AWS Marketplace for the U.S. Intelligence Community has listed Vispero and TPGi accessibility software and services to support the needs of the U.S.

Robotic coffee kiosk serves online orders in Wisconsin

June 7, 2023

Coffee lovers in Pewaukee, Wisconsin can order a beverage on an app and pick it up at a drive-up kiosk by scanning a QR code, according to a Let's Go Wisconsin…

San Diego to offer 50 digital Wi-Fi kiosks downtown

June 7, 2023

Residents and visitors in San Diego will be able to access Wi-Fi connectivity and information about local events and activities at 50 digital kiosks downtown…