Customer Experience News & Media

North Carolina farm installs bulk corn vending machine

October 18, 2023

A farmer in Creeksville, North Carolina, has installed a bulk corn dispensing vending machine in nearby Jackson that allows customers to buy up to 20 pounds of…

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The Atlantic: Retail self-checkout has failed

October 18, 2023

Amanda Mull, a staff writer at The Atlantic, has authored a piece claiming that retail self checkout has largely been a failure. In an article titled…

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Kodak Moments upgrades photo printing software

October 18, 2023

Kodak Moments has released a new version of its photo printing software, enabling retailers to offer consumers an expanded set of premium products and grow…

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How tech pushes self service to pivot faster

by Daniel Brown — Editor, Networld Media Group

A panel of industry experts convened to discuss strategies for businesses during this year’s Interactive Customer Experience Summit in Charlotte, North…

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Gaming innovation sizzles at Vegas expo

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The gaming industry serves as an innovation lab for the retail, hospitality and other industry sectors that host self service.

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Atlanta airport food hall to include self-serve kiosks

October 12, 2023

C3, a food and beverage technology provider, has teamed with Areas, an airport concessions provider, to open Citizens Food Hall at Hartsfield-Jackson Atlanta…

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Bathroom furniture maker taps OmboriGrid, ITAB for endless aisle kiosks

October 12, 2023

Feridras, a Naples, Italy-based manufacturer of bathroom furniture and accessories, has launched endless aisle kiosks in its retail stores in partnership with…

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Self-order at c-store gas pump makes for dynamic shopping experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Self-ordering at the gas pump offers c-stores an opportunity to enhance customer experience, grow product purchase and boost profitability. It also can meet…

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Raleigh, North Carolina gets interactive downtown kiosks

October 10, 2023

Visitors to Raleigh, North Carolina's downtown will be able to access interactive wayfinding and navigation kiosks provided by IKE Smart Cities LLC in…

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Alabama county allocates $200k for library vending machines

October 6, 2023

Residents of Tuscaloosa, Alabama, will have access to library materials from three book vending machines, according to a Tuscaloosa Patch report.

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Telemedicine/pharmacy kiosk arrives in Singapore

October 5, 2023

Singapore residents in need of medicine or medical advice can visit a telemedicine kiosk at Jalan Besar Stadium, headquarters of the Football Association of…

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Interactive firm eyefactive announces IR screen object recognition

October 5, 2023

Interactive digital signage firm eyefactive has announced object recognition for capacitive touchscreen displays with infrared (IR) frames, according to a…

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Juxta deploys autonomous store in Colorado, will expand to Georgia

October 4, 2023

Juxta, a provider of pre-assembled, autonomously retail stores, has signed its first retail partners, according to a press release.

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RobotLab extends United Robotics Group partnership

October 2, 2023

RobotLab, a robotics integrator, has renewed its distributor agreement with United Robotics Group for its NAO and Pepper robots, according to a press release.

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5 reasons to implement automated BOPIS kiosks

by Lisette Soop — Marketing Specialist, Cleveron AS

By using automated parcel units, businesses can save money and offer customers a reliable safe and convenient delivery option.

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Spirit Airlines intros self bag drop with biometric ID verification to Detroit airport

October 2, 2023

Spirit Airlines has introduced self bag drop with biometric photo matching at Detroit Metropolitan Wayne County Airport, according to a press release. The six…

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Olo taps SoundHound to allow voice orders at restaurants

September 29, 2023

Restaurants using Olo Connect will be able to process voice orders placed at an in-store kiosk, drive-thru or over the phone using artificial intelligence…

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Air India intros self-check-in kiosk, baggage drop at Delhi airport

September 27, 2023

Air India has introduced a self-check-in kiosk and self-baggage drop at Terminal 3 of the Delhi airport for domestic and international flights, becoming the…

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Activists call on Major League Baseball to ban facial recognition technology

September 27, 2023

Fight for the Future, an organization that claims to support the use of technology for empowerment and free expression, has launched a campaign to oppose the…

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Tractor attachments store intros interactive shopping kiosk

September 27, 2023

Customers can navigate Blue Diamond's inventory on the interactive kiosk. Blue Diamond Attachments, a Knoxville, Tennessee-based tractor attachments…

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