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Customer Experience News & Media

New NCR scanner increases self-checkout speed

January 8, 2008

DAYTON, Ohio — Consumers who hate to wait may soon be able to check out faster thanks to NCR's RealScan 78OFX scanner. The scanner, included in NCR's FastLane…

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uWink restaurants offering service with table touchscreen kiosks

January 8, 2008

CBS 2 HDTV: Ever find yourself unable to get the attention of a waiter? That may be a problem of the past thanks to new tableside touchscreens. The technology…

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Device lets shoppers scan as they go

January 8, 2008

SouthCoastToday.com: A new way of grocery shopping has been introduced at the Super Stop & Shop in Fairhaven, Mass. It's called easySHOP. Customers carry…

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Experticity to offer live customer support with NCR EasyPoint kiosks

January 7, 2008

DAYTON, Ohio — NCR Corp. and Experticity, provider of live, video-assisted customer support solutions, are collaborating to offer Experticity's…

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NBC to provide kiosk downloads at CES

January 7, 2008

Video Business: Entertainment kiosk company Mediaport has inked its first video-download deal with a major studio, NBC Universal. The pact will kick off Jan.

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Nevada company expanding sports-betting to kiosks

January 7, 2008

Casino Gambling Web: Nevada's largest sports book operator, Leroy's Sports Books, is expanding on the idea of sports betting at kiosks that it started last…

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Kiosks let parents keep tabs on kids' grades

January 6, 2008

The (Grand Junction, Colo.) Daily Sentinel: The grocery shopping lists of parents of some Colorado students may now include grade reports or teacher e-mail…

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Nebraska bank employs eye-opening tech

January 2, 2008

The Associated Press: A First National Bank branch in Papillion, Neb., has added several self-service options for its customers. The bank features some new…

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NRF to focus on tech beyond the store

Top retail show to look at relationship between retail and emerging tech.

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Dell to launch multi-function kiosk

December 20, 2007

StorefrontBackTalk.com: Dell will introduce a multi-function kiosk next month that is designed to change function throughout the day, being used perhaps in…

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Customs rethinks self-service at New Zealand airport

December 16, 2007

Stuff.co.nz: New Zealand's customs officials has shelved plans to trial a self-service kiosk at Auckland's airport that would let frequent fliers re-enter the…

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Home Depot launches project store, kiosks

December 13, 2007

RICHMOND HILL, Ontario — The Home Depot Canada is changing the way customers shop for home-improvement projects with the opening of its first…

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Media Magic to provide movies, music for mobile phones

December 11, 2007

The Economic Times: Mobile-phone users can now buy their favorite movies, musics or even games directly from retail outlets, without the Internet. Customers…

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iHubs available from Sprocket Kiosks

December 10, 2007

infolink.com: With 20 iHub kiosks located on some of Melbourne, Australia's busiest streets, the iHubs provide both visitors and locals with immediate access…

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USS Arizona memorial installs digital signage, kiosk

December 9, 2007

HONOLULU — In order to accelerate and automate fund-raising efforts for the new Pearl Harbor Memorial Museum & Visitor Center, the Arizona Memorial Museum…

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What works for photo kiosks

by James Bickers — Editor, Networld Alliance

Retailers should work to improve the machine's value.

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India's Smile Interactive to install 97,000 e-commerce kiosks

December 6, 2007

contentSutra.com: Smile Interactive plans to set up 97,000 e-commerce kiosks in the next three years in India, starting with 900 in the first phase.

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Self-service kiosks smooth out wrinkles for fliers

December 5, 2007

USA Today: For years, Jim Pancero put up with rolling bags, carts, strollers and other travelers blocking his way as he moved slowly in the lines at check-in…

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Continental Airlines launches mobile phone boarding pass

December 4, 2007

USA Today: Continental Airlines passengers in Houston will be able to board flights using just cell phones or personal digital assistants, instead of printed…

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Portland's Healthnotes adds products, expands beyond natural-food roots

December 2, 2007

(Portland, Ore.) Business Journal: Long a mainstay in natural-food markets, Healthnotes Inc. kiosks can now be found in mainstream grocery stores and…

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