CETW12: Top 5 for Day 1

by Christopher Hall — writer, self

The show must go on; here's a look at what to expect.

CETW show to go on after Hurricane Sandy

by Christopher Hall

The self-service kiosk and customer engagement show is a go, according to organizers.

Coke launches dance dance revolution in S. Korea with digital signage kiosk (Video)

by Christopher Hall

Coca-Cola makes pop fans dance for their sodas.

Gaining loyalty in a global economy

by Chris Gilder — Founder/CEO, Meridian

The global economy has had benefits for some businesses and created more challenges for others. It's a big world out there and keeping up with it can be…

South Korean shopping mall implements facial recognition at kiosks

October 12, 2012

South Korea is paving the way for retail use of facial-recognition technology, according to an article on KPBJ.com. The International Finance Center Mall in…

One iota releases in-store e-commerce solution for retail

October 11, 2012

The cloud-based retail solutions company One iota announced the launch of the SmartPod, a fully integrated self-service kiosk designed to help stores increase…

Tesco to deploy 'scan as you shop' at more locations

October 5, 2012

The U.K. chain store Tesco is planning a national rollout of scan-as-you-shop devices after a successful trial, according to a recent article on…

Where are my onion rings? Drive-thru kiosk can get it right.

by Chris Gilder — Founder/CEO, Meridian

There is a lot to be said about drive-thru food ordering – especially in the fast food-nation! Many times there just isn't time for a sit-down meal. People are…

Self-service vs. human connection (commentary)

Can technology replace old-fashioned customer service?

Tablets bring unique strengths, handicaps to kiosk applications

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Bottom line: No one is predicting iPad ubiquity in self-service - yet.

SoloHealth reports strong user satisfaction

August 29, 2012

Health care technology company SoloHealth announced that its namesake kiosk station surpassed the 2.5 million mark for consumer interactions as well as posted…

CVS launches mobile app for photo printing

August 27, 2012

Smartphone users now have another option for printing photos stored on their mobile devices. CVS/Pharmacy announced last week a new feature to both the CVS…

Survey says shoppers continue to favor self-checkout

August 20, 2012

According to a recently completed survey done by independent research firms for NCR, self-checkout fares favorably among consumers.

Chase Bank turns to kiosks to improve customer service

August 20, 2012

A recently opened Chase Bank location in Lexington, Ky., was chosen by corporate leaders to test a new type of self-service kiosk. The units, which resemble…

IKEA checks out of self-service

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Deployment quirks made kiosks actually increase wait-time and inconvenience for shoppers.

Virtual grocery kiosk taking off at London Airport

by Christopher Hall — w, t

Virtual grocery kiosks allow passengers to fill their refrigerator before they get home.

Austrian bank, post office partner with kiosks

August 14, 2012

BAWAG P.S.K., one of the largest bank groups in Austria, has modernized 380 branches through the creation of a new self-service zone in its bank lobbies.

Casio releases business tablet aimed at retailers

August 14, 2012

Japanese electronics manufacturer Casio announced the release of an Android-based tablet designed for commercial and business use. Retail workers will soon be…

Digital signage/kiosks light up BBVA bank's Madrid flagship location

August 8, 2012

John Ryan, the global retail marketing agency specializing in messaging solutions for retail banks, recently announced the launch of an advanced multimedia…

Mobile mapping app helps Walgreens customers locate products

July 23, 2012

Shoppers can map any Walgreens store on their smartphones, thanks to the retailer's partnership with aisle411, a mobile retail navigation service. The…