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Customer Experience News & Media

Micros hotel kiosk debuts new features at hotel show

June 21, 2010

Micros Systems Inc. has debuted its new hotel kiosk available with MICROS OPERA Enterprise Solution at the 2010 HITEC Convention in Anaheim, Calif., according…

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NCR provides The Valley Health System with improved self-service check-in

June 21, 2010

DULUTH, Ga.—The Valley Health System, a subsidiary of Universal Health Services Inc., has enabled patients to check-in for medical appointments at its…

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SmartGate kiosk at second New Zealand airport

June 14, 2010

Trans-Tasman travel has opened SmartGate today at its second New Zealand airport, according to a story on scoop.co.nz. SmartGate is a kiosk and gate system…

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Cleva Technologies introduces Xit Poll Rewards

June 9, 2010

BOCA RATON, Fla.– Cleva Technologies, a developer of real-time consumer experience monitoring, has introduced Xit Poll Rewards, which is built on the Xit Poll…

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ParTech expands EverServ POS family with kiosk offering

June 9, 2010

NEW HARTFORD, NY — ParTech Inc. has introduced the PAR EverServ Kiosk 6000 to provide customers self-service options that speed customer service, according to…

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Creating brand attraction and loyalty with kiosks

This excerpt from our guide on kiosk branding looks into how self-service devices can help create brand attraction and loyalty for both the kiosks themselves…

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Screenmedia Expo: Walmart and the dawn of retail digital signage

by Christopher Hall

A former Walmart executive took Screenmedia attendees through the history of the chain's in-store digital signage network, and offered a glimpse into the…

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Supermarket chain rolls out kiosks to create coupons based on shopper habits

April 27, 2010

According to Colloquy.com, Food Lion is deploying kiosks that will generate and print coupons for customers based on their shopping habits.   The kiosks were…

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Singapore casino opens with NRT self-service solutions

April 27, 2010

At today's opening of the Marina Bay Sands Casino in Singapore, customers were introduced to the QuickJack2 kiosk solution and to the QuickTouch product, both…

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Next-gen charging kiosks provide more than just a quick jolt

by Matt Cunningham — Editor, NetWorld Alliance

Multimedia capability expands potential deployment possibilities.

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Caesars Atlantic City provides wayfinding with Core Technology's iFinder digital signage kiosks

April 7, 2010

Core technology announced that Caesars Atlantic City casino has started using Core's iFinder wayfinding kiosks to enhance and personalize the resort and…

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Building in-store interactive content that works

by Troy Carroll — CEO, Intava

April 7, 2010

Has the thought of adding interactive media to your store been on your mind? If so, then you probably know the choices retailers face when starting out can be…

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Data Call Technologies sees 34 percent revenue jump

April 5, 2010

Through its recent financial filing for 2009 with the Securities and Exchange Commission, Data Call Technologies Inc., a provider of on-demand content for…

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What does the iPad mean for self-service?

Self-service software providers are already developing employee training and customer service apps for the new Apple device.

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Sharp to launch no-glasses 3D LCD screens

April 2, 2010

Digital Trends reports that electronics manufacturer Sharp plans to roll out a glasses-free 3D LCD screen near the end of 2010.   While initial versions of…

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NEC demonstrates robotic self-checkout assistant

April 2, 2010

NEC has paired an e-money version of its Twinpos self-checkout system with its PaPeRo research robot as a concept demonstrator for self-checkout interactivity.

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Self-service kiosks gaining traction at state licensing bureaus

April 1, 2010

The Boston Herald reports that Massachusetts GOP gubernatorial candidate Charles Baker is citing multilingual self-service kiosks as a way to improve service…

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Kiosk allows customers to virtually try on jewelry

March 28, 2010

The Times of India reports that D-Soft Infotech Private Limited launched a jewelry e-counter in November at the Kerala Gem and Jewelry Show in Cochin, India.

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New photo solution puts cruise pics on kiosks

March 17, 2010

YORK, Penn.—Analytical Design Solutions Inc., developers of the KioWare Kiosk Software, and OneSource Interactive have announced the release of PicsWare, a…

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