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Customer Experience News & Media

English hospitals sign up for kiosks

December 13, 2010

Several hospital staffs throughout England hope self-service kiosks will make it faster to check in patients. In fact, the process could take only six seconds…

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Record-your-own video postcards available at CN Tower

December 12, 2010

The Bobblevision kiosk Visitors to one of the tallest towers in the world can now send record-your-own-video postcards to friends and family anywhere…

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Citibank, Etisalat partner to deploy kiosks in UAE

December 12, 2010

Etisalat, a telecommunications company in the Middle East and Africa, is now working with Citibank to allow kiosk-based payments for the global bank in the…

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U.S. Bank to test mobile payments

November 16, 2010

Minneapolis-based U.S. Bank and Visa announced they had partnered with DeviceFidelity, FIS and Monitise to introduce a new way for customers to make purchases…

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Carriers to announce mobile payments venture

November 15, 2010

Major telecom firms Verizon Wireless, AT&T Inc. and T-Mobile USA have joined with Discover Financial Services and Barclays Plc and are preparing to…

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Ariane unveils Allegro, hotel self check-in/out via online, mobile, kiosk

November 11, 2010

Paris-based Ariane Systems, a provider of self-service check-in/out technology for the hospitality industry, will officially debut its Allegro…

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Self-Service Store Integration

Self-service technology can enhance the customer experience, but proper integration is pivotal. Learn how smartly deployed technology can unify the shopping…

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Status Solutions intros interactive kiosk for senior centers

October 28, 2010

Charlottesville, Va.-based Status Solutions will officially introduce next week CATIE, its personal information center that provides Communication and Access…

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Flyers test self-serve bag tag in Boston

October 27, 2010

Boston's Logan Airport next month could begin testing a "tag your own bag" program where flyers use a kiosk to print their own baggage routing tags along with…

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Kiosks with a personal touch could replace ATMs: Verizon

The giant telecom says interactive kiosks with video and widespread digital payments will change retail banking in the next 10 years.

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How NOT to launch airline check-in: Travel writer slams program

October 20, 2010

A travel writer for the U.K.'s Daily Mail says that self check-in at the airport is for travelers who are "technically savvy, can print (their) boarding card…

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Kiosks add "license to drive" to LEGOLAND ride

Creative kiosk-solution providers deliver a fun take-home memory for theme park.

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Libraries get a read on self-serve check-in/checkout kiosks

Tight budgets and staff constraints have libraries successfully installing self-serve check-in, checkout systems.

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Researchers create touch screens that you can feel and can feel you

October 12, 2010

Scientists at Pittsburgh-based Disney Researchers are working on touch screens where the user would feel the location of the keys, and could possibly learn to…

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Why is Blu-ray important to the kiosk business?

by Michael Rigato — V.P. of Operations, Signifi Solutions Inc.

When am I going to be able to press a button on my temple and get a movie to start playing in my head?  Don’t laugh, it’s probably under development!   But…

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Wish list kiosks in Toys"R"Us makes wishes easy

October 11, 2010

Toys"R"Us announced the rollout of Wish List self-service kiosks in all its stores nationwide. Once a Wish List is created either in-store or online, holiday…

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Coke dispenser designed to ensure self-serve means selection

by Alicia Kelso — Editor, QSRWeb.com

The master marketer is taking beverage dispensing to the next level, and leading the way on self-serve in QSRs.

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Self-serve kiosks could make FoodParc NYC's hippest eatery

October 7, 2010

Kiosk software firm NEXTEP SYSTEMS announced it is powering the new FoodParc, a 20,000-square-foot multiconcept eatery that opened last month in Kimpton's…

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Retailers combine digital signage, kiosks to create flagship store within a store

Attention-grabbing signs and self-service kiosks help build a destination for passersby and in-store shoppers.

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