Customer Experience News & Media
Three important ways to positively reflect your brand in self-service.
by Marek Narkiewicz — CEO, GWD Media Ltd
A good experience for the customer will help set you apart from your competitors as forward-thinking and innovative.
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Bright Pattern releases video channels for sales and customer service
November 21, 2014
Bright Pattern, provider of cloud management solutions announced the incorporation of video channels for sales and customer service at part of the Rich Contact…
read nowTurkey-based MyBilet and Kiosk Innova deploy self-service ticket kiosks
November 21, 2014
Istanbul, Turkey-based e-ticketing provider MyBilet has chosen Kiosk Innova to expand its self-service ticket sales.
read nowFindaTopDoc unveils physician reviews kiosk
November 20, 2014
Health information services company FindaTopDoc unveiled an in-office system that lets patients review their doctor's visit in less than 30 seconds, the…
read nowMoneyGram sets up shop in Ukraine
November 20, 2014
Global money transfer company MoneyGram announced that consumers in Ukraine can now utilize the company's kiosks and ATM 24 hours a day to send and receive…
read nowUSA Tech featured on list of 500 fastest growing tech companies
November 19, 2014
USA Technologies named to Deloitte's Technology Fast 500 for a ranking of 388 on its list of the 500 fastest-growing technology, media, communications, life…
read nowGreen Bay Packers intoxicate fans with self-serve beer kiosk
November 19, 2014
The Green Bay Packers and food and beverage partner Delaware North Sportservice launched the new Draftserv self-service beer machine at Lambeau Field when the…
read nowUSA Tech CEO attributes 'growing interest' in cashless payments to expanded customer base
November 19, 2014
Malvern, Pennsylvania-based USA Technologies, provider of wireless payment and M2M solutions, announced its first quarter 2015 earnings.
read nowGeophysicist conference offers digital experience to meet attendee demands
November 19, 2014
Attendees of the annual Society of Exploration Geophysicists International Exposition and 84th Meeting were met with an interactive digital experience at the…
read nowRetail franchise to install interactive digital experience in 100-plus stores
November 18, 2014
Retail franchise Apricot Lane is planning to feature an interactive customer experience at the 100-plus opened and planned stores across 36 U.S. states.
read nowCustomers experiencing digital benefit from airlines' increased profit margin
November 18, 2014
Thanksgiving travel will result as many as 25 million passengers on U.S. airlines in 2014, according to industry trade organization Airlines for America.
read nowNetworld Media unveils virtual currency summit for 2015
November 17, 2014
Following the launch of its latest website, virtualcurrencytoday.com, Networld Media Group is set to deliver its first-ever Virtual Currency Today Summit on…
read nowSymitar intros self-service bank app
November 17, 2014
Technology and payment services provider Jack Henry & Associates Inc. and its Symitar division announced a new app, Episys Anywhere, that allows credit union…
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Three critical trends shaping self-service and how to capitalize
by Chris Gilder — Founder/CEO, Meridian
Omnichannel, mobile integration and interfacing with new technologies are three trends shaping the self-service industry, but how do providers capitalize once…
read nowNRT rolls the dice on financial package for casino kiosks
November 14, 2014
NRT Technology Corp., Toronto, Ontario, Canada-based provider of payment products and services, is rolling out its Financial Services Suite consisting of ATM…
read nowVersatile Credit kiosks and Crest Financial to 'simplify' credit app for retailers
November 13, 2014
Draper, Utah-based "no credit needed" financing company Crest Financial has announced a partnership with financial kiosk provider Versatile Credit in an effort…
read nowNetworld Media launches Bitcoin, virtual currencies website
November 12, 2014
B2B communications provider Networld Media Group has launched a new website, Virtual Currency Today, that will serve as an online resource for businesses…
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Digital 'wow' factor increases sales, customer satisfaction for Time Warner Cable
by Nicole Troxell — Associate Editor, Networld Media Group
How do we develop an inviting and interactive retail environment in the digital age?
read nowOhio Sears installs interactive kitchen remodeling kiosk to celebrate one year opening
November 11, 2014
The Sears Home Appliance Showroom in the Promenade at Crocker Park, Westlake, Ohio, is celebrating its one-year anniversary by introducing the Kitchen Tune-Up…
read nowRedbox and Kroger honor vets with free movie deal for Veteran's Day
November 11, 2014
Kroger and Redbox have teamed up to honor veterans with a free Redbox movie rental from November 11 to November 13.
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