Kiosk industry reacts to CETW shift

by Christopher Hall

Kiosk, digital signage execs say cancellation of one of the 2013 Customer Engagement Technology World shows a good idea.

Vegas 2013 CETW cancelled as organizers focus on NYC show

by Christopher Hall

JD Events, organizers of CETW, will put sole focus on growing the show in New York City.

The next wave of photo kiosks go social

Photo printing kiosks have been in the market for over a decade, but the new wave of photo kiosks are more socially focused. We recently spoke with Alexander…

CETW12: DSA crowns Crown Award winners

November 9, 2012

The Digital Screenmedia Association has announced the winners for the DSA Crown Awards, which recognize excellence in digital out-of-home content.

CETW12: Restaurant CEO gives inside look at iPad ordering solution

by Cherryh Cansler — Editor, FastCasual.com

The nearly $100,000 system will pay for itself in 9 months, according to the Blazing Onion Burger Co. chief.

CETW12: Neither rain nor snow nor Sandy can stop the show

by Cherryh Cansler — Editor, FastCasual.com

Even with the nor'easter blowing in yesterday, CETW is hopping.

CETW12: Top 5 for Day 1

by Christopher Hall — writer, self

The show must go on; here's a look at what to expect.

CETW show to go on after Hurricane Sandy

by Christopher Hall

The self-service kiosk and customer engagement show is a go, according to organizers.

Coke launches dance dance revolution in S. Korea with digital signage kiosk (Video)

by Christopher Hall

Coca-Cola makes pop fans dance for their sodas.

Gaining loyalty in a global economy

by Chris Gilder — Founder/CEO, Meridian

The global economy has had benefits for some businesses and created more challenges for others. It's a big world out there and keeping up with it can be…

South Korean shopping mall implements facial recognition at kiosks

October 12, 2012

South Korea is paving the way for retail use of facial-recognition technology, according to an article on KPBJ.com. The International Finance Center Mall in…

One iota releases in-store e-commerce solution for retail

October 11, 2012

The cloud-based retail solutions company One iota announced the launch of the SmartPod, a fully integrated self-service kiosk designed to help stores increase…

Tesco to deploy 'scan as you shop' at more locations

October 5, 2012

The U.K. chain store Tesco is planning a national rollout of scan-as-you-shop devices after a successful trial, according to a recent article on…

Where are my onion rings? Drive-thru kiosk can get it right.

by Chris Gilder — Founder/CEO, Meridian

There is a lot to be said about drive-thru food ordering – especially in the fast food-nation! Many times there just isn't time for a sit-down meal. People are…

Self-service vs. human connection (commentary)

Can technology replace old-fashioned customer service?

Tablets bring unique strengths, handicaps to kiosk applications

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Bottom line: No one is predicting iPad ubiquity in self-service - yet.

SoloHealth reports strong user satisfaction

August 29, 2012

Health care technology company SoloHealth announced that its namesake kiosk station surpassed the 2.5 million mark for consumer interactions as well as posted…

CVS launches mobile app for photo printing

August 27, 2012

Smartphone users now have another option for printing photos stored on their mobile devices. CVS/Pharmacy announced last week a new feature to both the CVS…

Survey says shoppers continue to favor self-checkout

August 20, 2012

According to a recently completed survey done by independent research firms for NCR, self-checkout fares favorably among consumers.

Chase Bank turns to kiosks to improve customer service

August 20, 2012

A recently opened Chase Bank location in Lexington, Ky., was chosen by corporate leaders to test a new type of self-service kiosk. The units, which resemble…