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Customer Experience News & Media

IntuiLab announces support for Google Chrome OS

October 19, 2015

IntuiLab, provider of IntuiFace, the no-coding interactive digital signage experience creation platform, has announced support for the Chrome OS.

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ICX Symposium: Chick-fil-A, Fiserv, HomeDepot.com execs set to talk future of CX

At the ICX Symposium in Atlanta later this month, attendees will get to hear from execs from three major companies talk about new technology and how it will…

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Successful kiosk deployment in a crowded marketplace

by Ben Wheeler — Director of Marketing and Sales, RedyRef

It can be difficult to grab the eyeballs needed to make a kiosk profitable. However, there are three tactics that can help improve your chances.

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ICX Symposium: Moore's law ushers in future of customer experience

by Christopher Hall

Moore's law is transforming the world of retail and food. The future is here, and the time to prepare is now. The Interactive Customer Experience Association…

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Alabama city integrates tag-renewal kiosks

October 9, 2015

Residents in Rogersville, Alabama, will now no longer have to make a trip to the county tag office to renew their tags, they can simply go to the town hall to…

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Airport security kiosk wins 2015 Airport Innovation of the Year award

October 8, 2015

Vancouver Airport Authority's BorderXpress kiosk recently was named the 2015 Airport Innovation of the Year at the CAPA World Aviation Summit. The kiosk is…

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I've got my eyes on you, kiosk: analytics and location

by Chris Gilder — Founder/CEO, Meridian

When it comes to analytics, you also have to consider the critical topic of location. You need to follow your customer's footsteps to deliver a truly…

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McDonald's Canada adding digital kiosks to compete with fast casuals

October 5, 2015

McDonald’s Restaurants of Canada Ltd. is introducing digital kiosks at its restaurants to allow customers to order premium hamburgers from almost 30 options.

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The omnichannel imperative

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a panel discussion at the ATM & Mobile Summit, bankers spoke about the role of omnichannel and how it is driving companies to develop a more seamless…

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New fast casual burger joint integrates digital signage, kiosks

September 22, 2015

This new fast casual restaurant plans to attract millennials with a casual environment combined with modern tech including a kiosk and digital signage.

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Kiosks enable telepresence service

by Bradley Cooper — Editor, Connect Media

Self-service is a big trend, but many industries still benefit from in-person consultation. Telepresence kiosks attempt to kill these two birds with one stone…

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The benefits of bill payment kiosks

by Kisha Wilson — Marketing Manager, SlabbKiosks

In the retail industry, competition has forced many business owners to differentiate themselves from their competitors, by offering unique products and…

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Michigan county clerk directs visitors with kiosks

September 9, 2015

The Macomb County Clerk has installed two kiosks to improve customer experience and wait times.

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UAE foreign currency exchange and money transfer launches kiosks

September 9, 2015

Foreign exchange and worldwide money transfer company Al Ansari Exchange has launched self-service kiosks to provide remittance services.

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5 tips for successful interactive kiosk deployment

by Frank Olea

You can find interactive kiosks everywhere. With such a high market saturation, you need every tactic under your belt to ensure your kiosk stands out and is…

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Virtual currency: the ATM solution

Despite bitcoin's popularity among the tech savvy crowd, the mainstream audience hasn't caught on. Could a bitcoin ATM be the killer app to drive mainstream…

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3D printing kiosks touch down at Williams-Brice Stadium

September 4, 2015

Sports fans will now be able to have their selfies printed onto sports figurines via 3D printing kiosks.

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Money transfer self-service channel arrives in China

September 2, 2015

Chinese residents will now be able to transfer or receive funds globally through a self-service account deposit service with the Bank of China.

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Irish digital signage firm taking audience measurement and insights to retail SMB market

August 31, 2015

Galway, Ireland-based Instillo today announced it has created an audience measurement and marketing analysis solution called Instillo Audience designed to make…

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Water park get its feet wet with iPad kiosks

August 28, 2015

The New Forest Water Park, located in Hampshire, U.K., is getting its feet wet with new iPad check-in kiosk enclosures.

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