Building an “Insurance Store in a Box” Solution

From an innocuous request-for-info email 2 years ago, Meridian and Direct General Auto Insurance commenced on the path of a self-service solution that would…

Meridian Provides Convenient, Secure, User-Friendly Sales Locker Solution.

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The next step in self-service solutions is a convenient, secure, user-friendly purchase pickup station for buyers (both online and in-store).  Meridian calls…

DigitalPersona introduces customer and employee biometric authentication system

November 18, 2013

DigitalPersona Inc. announced a new biometrics-based solution that allows security-minded enterprises to authenticate customers and employees in real time…

Seek first to understand: Applying Covey to kiosks

by Laura Miller — Director of Marketing, Kioware

In his book "7 Habits of Highly Effective People," Stephen Covey discusses the importance of seeking "first to understand, then to be understood." The need for…

Technology meets beauty in the NYC subway

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

A L'Oreal retail kiosk in the Bryant Park subway station gives New Yorkers a high-tech beauty consultation.

Guppy Photo Booths expands kiosk line

November 5, 2013

Guppy Photo Booths has announced the expansion of its product line to include the freestanding or wall-mounted guppyMINI, the tabletop guppyPOD and…

Hertz rental kiosks now in 55 NYC locations

November 1, 2013

The Hertz Corp. announced it now has 55 ExpressRent kiosk locations in the New York City, which offer live, interactive and face-to-face communication with…

Frank Mayer crafts specialty charging stations for sporting venues

November 1, 2013

Frank Mayer and Associates Inc. has announced that it has partnered with Hercules Networks Inc. to engineer and produce goCharge Tabletop Charging Stations.

Tabletop technology taps into customer demands

by Alicia Kelso — Editor, QSRWeb.com

Consumers have a desire for more technology, but restaurants are slow to catch on. 

A&W Canada adds mobile app, kiosk for real-time customer feedback

October 22, 2013

A&W Food Services of Canada Inc. has added the Loop Mobile Customer Engagement solution by Benbria to monitor real-time, location-based guest feedback.

Disney develops tactile-feedback touchscreen tech

October 21, 2013

Disney Research has develped a new tactile-feedback technology meant to give touschscreen displays the ability to make users feel they are actually feeling the…

CETW readies for showtime in the Big Apple

Attendees of this year's event can expect a heavy dose of technology and omnichannel advice.

Golf TeeBox kiosk adds desktop model

October 21, 2013

Golf tech startup company GrintSolutions has announced the addition of a desktop version to its line of golf check-in kiosks.

Are self-service kiosks our answer to convenience?

by Kisha Wilson — Marketing Manager, SlabbKiosks

Convenience has become an important factor in our daily lives increasing consumer demand for self?service options.

Are self-checkouts causing shopper frustration?

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Shoppers are abandoning their shopping carts if they struggle with self-checkout, a new study finds.

Graeter's gives away free ice cream to customers using in-store kiosk

October 15, 2013

Cincinnati-based Graeter's ice cream unveiled self-service kiosk technology in select stores that allows customers to place personalized messages on gift cards.

ClaraVista's video customer service system tops 1000 kiosks

October 10, 2013

ClairVista announced that its Live Expert video chat customer service system is now operating more than 1,000 video-agent kiosks for companies such as Hertz…

Livewire to provide check-in tech at CETW

October 9, 2013

Livewire Digital, together with URWay Kiosks, will provide self-service check-in kiosks for Customer Engagement Technology World to be held at the Javits…

JFK to install 40 automated passport kiosks

October 7, 2013

JFK International is the next airport to deploy automated passport kiosks to expedite the arrival of U.S. passengers from international flights. Similar…

Kiosks, display tech transform group fitness

October 3, 2013

The Minneapolis-based fitness technology company Fitness On Request was recently recognized by Inc. Magazine as one of this year's fastest-growing American…