Bank kiosks expand ATM services with face-to-face interaction

July 9, 2014

Citizens Bank of Edmond in Edmond, Okla., has become the first community branch in the nation to put a face to electronic banking with direct video links at…

ID TECH upgrades key pad and card reader to protect customers

July 9, 2014

Using unique tracking numbers, ID TECH has developed a new product that prevents card data compromise even in situations where the card is not present…

Major League Baseball All-Star festivities offer self-service beer vending

July 8, 2014

At the Major League Baseball All-Star events, fans at Target Field, home of the Minnesota Twins, can count on a new addition to concessions: beer vending…

U.K. consumers frustrated by self-service machines, prefer humans

July 8, 2014

An overwhelming 93 percent of U.K. consumers using self-service machines in banks and retailers feel frustrated by the technology, according to research by…

Digital Screenmedia Association hosting omnichannel digital consumer engagement symposium

June 30, 2014

The Digital Screenmedia Association will host its next DSA Symposium — featuring executives from PepsiCo-Frito Lay, Dave & Buster's, Top Golf and…

UA installs automated passport control kiosks at Newark Liberty

June 27, 2014

United Airlines customers returning to the U.S. through Newark Liberty International Airport can now enjoy a faster customs experience. The airline has…

InTouch Technology launches iPad version of Welcome Kiosk for health clubs

June 26, 2014

Vancouver, British Columbia-based InTouch Technology has launched an iPad version of its self-service Welcome Kiosk that allows health clubs to capture…

Location, location, location: Experts offer advice for in-store kiosk placement

Kiosk vendors provide tips on the best places to locate self-service kiosks in your store.

Mobile and self-service key to future of postal operators

June 24, 2014

Traditional postal operators will need to tap new channels such as mobile and self-service in order to improve customer experience and cut costs, Wincor…

Secured Signing launches form-fill and eSign kiosk

June 24, 2014

Melbourne, Australia-based Secured Signing has launched a kiosk version of its paperless eForm and eSignature technology for walk-in customers.

Hospital rolls out new technology to improve patient management

June 24, 2014

June 24, 2014 – YORK, PA. Espanola Regional Hospital and Health Centre, a community hospital in Espanola, Ontario, Canada, called on Livewire Digital in York…

M:tel installs self-service top-up kiosks in Bosnia

June 23, 2014

M:tel, Bosnia’s second largest telecom company, has set up its first self-service top-up kiosks at the Boska and Mercator department store in Banja Luka.

AV Rental Depot signs kiosk rental and distribution agreement with URway

June 20, 2014

Audio visual equipment rentals and event production company AV Rental Depot (AVRD), has signed a kiosk sales and rental distribution agreement with Saint…

White Castle’s kiosk pilots are driving higher check averages

June 20, 2014

Don Long, White Castle’s senior director of Information Services and Technology, provided a glimpse into the brand’s kiosk and mobile initiatives during last…

U.K. supermarket plans evening class for self-service checkout

June 20, 2014

The manager at the Attleborough branch of U.K. supermarket chain Sainsbury’s is to hold an evening advice and guidance session, with coffee and biscuits, to…

iPatientCare launches patient kiosk for Physician’s Offices

June 19, 2014

iPatientCare, a developer of mHealth and cloud-based ambulatory EHR (electronic health records), integrated practice management and patient portal solutions…

Abu Dhabi automates vehicle licensing with self-service machines

June 19, 2014

The Sahel self-service e-payment machines at the Vehicles and Drivers Licensing Department in Abu Dhabi, United Arab Emirates, have carried out 106,89…

What if? Could McDonald's kiosk cashier win back millennials?

by Jeff Fromm — Executive Vice President, Barkley

Could the QSR giant win back younger customers by bringing back automated cashiers?

Kiosk transports shoppers on a Philippines adventure

by Christopher Hall — w, t

Interactive digital signage kiosk takes mall shoppers rock climbing and scuba diving in the Philippines.

DFW Airport lands North America’s only Pepsi #FUTBOLNOW interactive vending machine

May 15, 2014

Dallas/Fort Worth International Airport is hosting a Pepsi interactive vending machine at Terminal D as part of Pepsi’s 2014 football (read:soccer) marketing…