DMV kioks: Bringing back the DMV's good name

The DMV self service kiosk is changing how people think about the necessary visit to the DMV for license renewal and more.

McDonald's brings virtual reality to light

by Bradley Cooper — Editor, Connect Media

McDonald's just completed a makeover of a Singapore location and it is using virtual reality kiosks to show off all its improvements.

Residents report drug deals, camp-outs at LinkNYC kiosks

July 21, 2016

LinkNYC kiosks have been all the rage since New York City started swapping out old phone booths for the Wi-Fi hubs. However, some users are complaining that…

Custom kiosk apps build better ROI

by Chris Gilder — Founder/CEO, Meridian

The best customer experience is a customized experience. Thus, custom kiosk applications can help craft the ideal customer experience that delivers an…

St. Mary's checks in with kiosks

July 18, 2016

St. Mary's General Hospital in Kitchener, Ontario, has deployed check-in kiosks for patients in an effort to reduce administrative errors and speed up the…

Family entertainment upgrades with loyalty kiosks

July 12, 2016

Restaurant and family entertainment business Dave & Buster’s has redesigned its loyalty kiosks to better serve its customers. The kiosks, designed by Frank…

Putting self-order kiosks on the menu

by Kiosk Marketplace

Since McDonald's rolled them out, restaurant kiosks have been all the rage. This makes sense considering that QSR kiosks improve customer service, attract…

Digital signage crafts ultimate Happy Meal for QSR

by Tegan Worrall — Creative & Marketing Manager, CV Media & Signage

Most customers choose the drive-thru when going to their local QSR. Thus, digital signage can help provide the ideal experience to craft the perfect Happy Meal.

Keeping an eye on your kiosk with remote software

Businesses are continuing to tap into the gold mine of kiosks. However, unmanned self-service devices can be difficult to maintain and protect. Remote…

Video: Retailers dive into technology at Interactive Customer Experience Summit

by Cherryh Cansler — Publisher, FastCasual.com

The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.

Check out highlights from ICX Summit in Dallas

The 2016 Interactive Customer Experience Summit featured almost three days of education, networking and tours.

The quest for kiosk software

by Chris Gilder — Founder/CEO, Meridian

Finding the right software is crucial for your kiosk or digital signage deployment. You need to consider user interface, component integration and security…

Call for entries: Bank Customer Experience tech awards

June 16, 2016

Networld Media Group is accepting entries for awards to be presented in conjunction with the Bank Customer Experience Summit (previously the ATM & Mobile…

Livewire Digital kiosks revolutionize fitness at BFit Gyms

June 16, 2016

BFit Gyms are now using Livewire Digital kiosks to keep overhead costs low and customer experience high, according to a press release from Livewire Digital.

New app pledges to take the misery out of waiting in line

June 16, 2016

QLess is introducing its QLess app for iPhone and Android devices, which is designed to help organizations in everything from healthcare and government, to…

Kiosk news top 5: May edition

by Bradley Cooper — Editor, Connect Media

This month, our top stories examined cannabis kiosks, QSR kiosks and kiosk problem-solving. And one asked whether restaurant kiosks are designed to replace…

Two-sided lockers empower automated restaurants

June 1, 2016

Apex Supply Chain Technologies has announced the launch of AnyWhere self-serve lockers that restaurants can use to fulfill customers' carryout orders. The…

Water park lets visitors skip lines with wearable kiosk solution

May 31, 2016

Schlitterbahn Waterpark in New Braunfels, Texas, has entered a five-year agreement with Accesso Technology Group PLC for Qband, a wearable virtual queuing…

Vending machine dispenses short stories

May 25, 2016

Visitors at Café Zoetrope on San Francisco's North Beach can now pass their time with a short story straight from a vending machine. The Short Edition…

Neiman Marcus to deploy cell phone charging kiosks

May 24, 2016

Neiman Marcus has announced plans to deploy 37 ChargeItSpot phone charging kiosks across 30 locations. The kiosks will allow users to charge their phones in a…