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Customer Experience News & Media

FDA: Blood pressure kiosks could produce 'inaccurate reading'

September 11, 2014

The Food and Drug Administration's recent review of blood pressure kiosks said that users will not always receive accurate readings.

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Disability rights advocates support equal access to self-service

September 11, 2014

Redbox recently settled a lawsuit brought by advocates for the blind over end-user issues with the company's DVD kiosks.

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Fortinet intros Unified Threat Management solution

September 8, 2014

California-based network security provider Fortinet launched a new threat management system, the Fortigate Unified Threat Management with FortiWifi and…

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US Customs and Borders kiosks now at San Jose International Airport

September 8, 2014

San Jose (California) International Airport unveiled two new "global entry kiosks," as part of U.S. Customs and Borders expedited clearance program for…

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Delta taking the lead in passport kiosk deployment

September 5, 2014

Delta Airlines' Los Angeles airport hub has installed 10 passport kiosks at Terminal 5.

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Colorado electric company installs 24-hour bill-pay kiosk

September 5, 2014

The Durango, Colorado, La Plata Electric Association has installed a 24-hour drive-thru kiosk at its 45 Stewart St. Bodo Industrial Park location.

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Cellphone-recycling ecoATMs hit 3-million mark in cellphone recycling; 400 million to go

September 4, 2014

Cellphone recycling service provider ecoATM announced it reached the 3-million mark in kiosk collections of MP3 players, phones and tablets.

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Livewire's ticket kiosk is one-stop shop for tourists

August 29, 2014

Livewire Digital partnered with Florida-based Ticket Box to develop a solution for tourists to purchase tickets to Orlando-area attractions.

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Jail kiosk to help inmates pay child support debts

August 28, 2014

Inmates at California's Lerdo Correctional Facility have what could be the first kiosk in the state to offer child support counseling.

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Canadian airport's 'modernization' plan includes self-service baggage drop

August 27, 2014

Halifax Stanfield International Airport has launched self-service baggage-drop kiosks.

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Museum kiosks to feature famous baby boomers

August 27, 2014

Interactive kiosks will showcase an upcoming photography exhibit at Washington, D.C.'s Newseum Museum starting Sept. 26.

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Kentucky company launches self-service reservations widget

August 26, 2014

Louisville, Ky.-based QSR Automation announced the release of DineTime Host version 3.0, a browser widget that when added to a restaurant's website provides…

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Self-service technology doctors up health care, pt. I

by Nicole Troxell — Associate Editor, Networld Media Group

Self-service technology, kiosks especially, may be changing the way we access health care and the privacy issues we encounter from the pharmacy desk to the…

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Self-service restaurant solution is music to your ears

August 19, 2014

CBS NorthStar announced an update to its NorthStar Order Entry technology that allows restaurants to provide a jukebox feature to table ordering.

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Digital signage done right

by Christopher Hall

Selling and upselling are strategic factors to survival in the retail food industry. Digital signage plays a crucial role in mitigating the impact of…

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3M Library Systems adds security solution to kiosks

August 18, 2014

3M's newest system adds another level of security for cardholders using SelfCheck kiosks.

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Illinois race track bets on self-service technology

August 18, 2014

Hawthorne Race Course will receive new wagering technology by Sportech Racing and Digital.

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DSA issues call for entries for fourth annual DSA Crown Awards

August 14, 2014

The Digital Screenmedia Association has issued a call for entries for the fourth annual DSA Crown Awards that recognize "outstanding and best-in-class" content…

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CONNECT Summit to delve into the evolving impact of mobile

Nikki Baird, Jack Philbin among the keynote speakers for the inaugural executive event.

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Kiosks hold the key to self-service storage solutions

August 6, 2014

Kiosk and storage technology provider OpenTech Alliance Inc. has joined security systems distributor PTI Australasia in an international distribution agreement…

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