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Customer Experience News & Media

Omron improves image sensing/human condition recognition software

October 24, 2016

Omron Corp., a sensing technology provider based in Kyoto City, Japan, has introduced a human condition recognition unit dubbed a "Human Vision Components…

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Digital kiosks to provide electronic message boards in New Jersey

October 21, 2016

A 10-foot-tall, glass-and-chrome digital kiosk will soon be erected at Prudential Drive and Broad Street and could enhance the lives of residents, workers and…

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Illinois-based OSF Saint Anthony’s adds patient check-in kiosks

October 21, 2016

The patient check-in process at OSF Saint Anthony’s Physician Group has been streamlined with the addition of touchscreen kiosks called OSF Self-Serve Express…

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Livewire adds FreedomPay EMV processing

October 21, 2016

Livewire Digital has announced the integration and certification of the FreedomPay EMV payment processing system, providing fast processing of EMV-compliant…

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Kiosks give Abu Dhabi residents access to banking, utilities and traffic services

October 20, 2016

Six newly-installed kiosks allow Abu Dhabi residents access to utilities, banking and traffic services, the department of municipal affairs and transport said…

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Micro market leader Avanti Markets introduces customer loyalty app

October 19, 2016

Avanti Markets Inc. — the largest independent micro-market provider in the United States – recently introduced a customer app that integrates intuitive…

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U-Vend, Inc. to present at RedChip's Global Online Growth Conference

October 18, 2016

U-Vend, Inc., a company that develops, distributes and markets self-serve electronic kiosks in a variety of retail environments across North America, will…

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Digital signage solution lures customers with customized messages

October 14, 2016

Videotel has launched the SENSE digital signage solution designed to play different messages on a display, kiosk, end cap or other deployment based on customer…

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What you should know before purchasing a bill pay kiosk

by Chris Gilder — Founder/CEO, Meridian

Businesses are turning to bill pay kiosks to enhance customer experience through self-service payment. While many businesses are eager to join the self-service…

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Self-order kiosks make waves in restaurants

by Chris Gilder — Founder/CEO, Meridian

The quick service and fast casual restaurant formats may offer their customers different experiences, but both are starting to leverage self-order kiosks to…

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Kiosk top 5: August edition

by Bradley Cooper — Editor, Connect Media

Summer vacation is over and students across the U.S. are heading back to class. For Kiosk Marketplace, summer school was in session for a variety of hot…

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Naval Hospital Jacksonville celebrates 10 years of self-service solutions

September 9, 2016

The Naval Hospital Jacksonville, a military hospital, has been using self-service patient kiosks for 10 years. In November 2006, DynaTouch first deployed 2…

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Are digital signage and kiosks ideal partners?

by Bradley Cooper — Editor, Connect Media

As digital signage becomes more interactive, the line between kiosks and signage becomes more blurry. With this fact in mind, can digital signage and kiosks…

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Delaware Panera rolls out kiosk

September 7, 2016

Panera, a fast casual sandwich franchise, has deployed a kiosk at the Fairfax Shopping Center in North Wilmington, Delaware. This is the first Panera location…

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Twitter vending machine releases Diamondbacks prizes for tweets

September 2, 2016

The Arizona Diamondbacks have teamed up with Innovative Vending Solutions to deploy a Twitter vending machine at the team's baseball field in Phoenix, Arizona.

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Retailers craft 'phygital' solutions

Retailers are starting to bridge the gap between physical and digital to create phygital solutions. Two panelists spoke about this development at this year's…

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Proactivite maintenance is the key to ATM performance

When an ATM fails, it can cost the operator a significant amount of time and money, not to mention the damage done to the operator's reputation. To avoid these…

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Loyalty kiosks reel in customers

by Frank Olea

Today, more businesses are turning to customer loyalty kiosks as the foundation of their loyalty programs because they not only facilitate signups, but also…

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Kiosks Enhance the Guest Experience

PROVISIO’s SiteKiosk software is driving hotel kiosk projects in Spain, Latin America and around the world.

Presented by PROVISIO LLC

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Restaurant kiosks serve up multiple demographics

by Bradley Cooper — Editor, Connect Media

QSR kiosks are all the rage these days, especially with McDonald's and other QSR giants jumping on the trend. Restaurant kiosks are now drawing in every…

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