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Customer Experience News & Media

KFC in China spins off a fast casual chain with face recognition payment kiosk

September 1, 2017

Under its KFC brand, Yum China has launched a new fast-casual-esque concept called KPRO, featuring not only a breaking edge use of face recognition payment…

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Avanti Markets updates customers on July data breach

August 31, 2017

Avanti Markets, a provider of micro markets, has updated its customers about the data breach caused by a third-party software provider over the July 4 holiday.

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Automated restaurants are on the way; here's a sneak peek

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated restaurants, driven by artificial intelligence and robots, are closer than many think, according to the CEO of a company involved with automation…

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Dallas Fort Worth airport upgrades with digital signage, kiosks

August 30, 2017

The Dallas Forth Worth International Airport has upgraded Terminal E with digital signage, charging stations, ticket kiosks and more. The overall goal of this…

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Supply vending machines support employee wellness programs

August 25, 2017

Supply vending machines are playing a bigger role in corporate wellness initiatives, according to an article in Corporate Wellness Magazine.

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Using a kiosk, McDonald’s customer removes all ingredients and gets charged for empty bag

August 24, 2017

A U.K. McDonald’s customer found an interesting twist to the self-order kiosks that the company may not have intended, according to Fox News.

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Detroit officials investigate claim that parking kiosk caused fraudulent charges

August 22, 2017

Detroit city officials have investigated a claim that a skimmed parking kiosk caused fraudulent charges on a person's credit card and do not believe the…

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Cellomat mobile phone repair service kiosk comes to the US

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Cellomat offers an example of how kiosks can play a support role in the expanding mobile communications economy.

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Imageholders teams with multimedia provider on museum display

August 21, 2017

Imageholders has teamed with ATS Heritage to install iPad tablet kiosks for a museum refurbishment, according to a press release.

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Top 5 uses for employee computer kiosks in manufacturing

Manufacturing facilities all over the country are looking for ways to improve the efficiency of the facility while cutting down on costs. Manufacturing…

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Amazon rolls out instant pickup service

August 17, 2017

Amazon has introduced Instant Pickup, a free service offering Prime and Prime Student members a curated selection of daily essentials available for pickup in…

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San Diego installs self-checkout kiosks in 36 library branches

August 16, 2017

San Diego has installed self-checkout kiosks across its 36-branch library system, according to The San Diego Union-Tribune.

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Outback Steakhouse franchisee adds 45 Ziosk tabletop units

August 16, 2017

Cerca Trova Restaurant Concepts, the exclusive franchisee of Outback Steakhouse locations in Arizona, California, Colorado, Nevada and New Mexico, has added…

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Little Caesars introduces self-service, mobile order pizza pick-up station

August 15, 2017

Little Caesars has streamlined the process of getting a pizza with a heated, self-service, mobile order pick-up station called the Pizza Portal.

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Robotic bartenders a big hit in Las Vegas, take orders from kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Tipsy Robot features a pair of robots that mimic dance moves as they serve up drinks. Patrons order their drinks on table-mounted touchscreen kiosks, then…

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How kiosks can be more human at retail

August 11, 2017

The kiosk industry has a great opportunity to be disruptive and make machines more human, according to kiosk industry insider Deanna Salas, in a recent opinion…

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Kiosks killing restaurant jobs? Don’t let the doomsayers distract you

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In time, the consumer media will get tired of pursuing a story that isn’t a story. The real challenge facing the restaurant industry is finding enough workers…

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3D holographic ads coming to ATMs

August 8, 2017

Prosperity Investments, under its Joyful ATM brand, has entered into an agreement with Provision Interactive Technologies Inc. to integrate that company's 3D…

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Are kiosks ready for today's exciting digital technologies?

As kiosks continue to expand, kiosk manufacturers must assess how new digital technologies will impact their operations.

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Patient check-in kiosks satisfy users and staff

More and more doctor’s offices, clinics and treatment centers are maximizing staff resources and minimizing wait times by using patient check in kiosks to…

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