Australian airports replacing staff with kiosks

May 10, 2012

The Australian government is extending its SmartGate program that allows Australians returning home to process their own passports in airport kiosks.

A New Perspective on ADA: Empathy rather than compliance

After hearing reports that Whistler got 4 feet of snow in March, my son and I changed our Spring Break plans and headed for the slopes. After five days of…

Cebu Air debuts self check-in kiosks

March 30, 2012

The Philippines' largest national airline, Cebu Pacific announced the installation of self check-in kiosks at eight additional airports across the Philippines…

Singapore pulls plug on airport kiosks

December 12, 2011

Singapore Airlines (SIA) has removed check-in kiosks at Changi Airport.

Study: Airports, passengers embracing self-service

December 12, 2011

Improving customer service is the top driver for new technology investments in airports, according to SITA’s 8th Annual Airport IT Trends Survey. The survey…

Wincor Nixdorf Kiosks providing tax refunds in Singapore

November 28, 2011

Wincor Nixdorf, a global provider of IT solutions and services to banks and retailers, is providing kiosk technology to support an instant tax-back service to…

Paris airport testing self-service baggage drop-off

November 22, 2011

An automated baggage drop-off is being tested at the Paris-Orly Airport. Designed by the teams of Aeroports de Paris, the self-service system allows passengers…

Mexicans to access Global Entry kiosks

November 15, 2011

The United States government announced Tuesday that Mexican citizens may now use Global Entry, the trusted traveler program that operates via kiosks at…

Photo kiosks to help Southwest passengers celebrate holidays

November 1, 2011

Windows Travelers of Southwest Airlines can stop by a Windows photo kiosk located throughout gates across the nation starting Dec. 13 to take holiday photos…

Gatwick airport to expand kiosk offerings

October 18, 2011

British Airways passengers will soon check in, choose seats and print baggage labels at new kiosks deployed at Gatwick airport. Dedicated 'care desks' will be…

Abu Dhabi Airport, hotel to provide joint check-in kiosk

October 18, 2011

Abu Dhabi Airports Company (Adac) has deployed check-in kiosks at Park Rotana Hotel in Abu Dhabi to provide convenient services for its customers.

Mobile print kiosks launch in Toronto airport

September 29, 2011

St. Joseph Communications, with support from HP and PrinterOn, has developed the world's first self-service public pay kiosk offering consumers the ability to…

Ghana airport turns to self-service solutions

September 29, 2011

Kotoka International Airport in Ghana has recently deployed passenger facilitation technologies from SITA, including Common Use Terminal Equipment check-in…

Government calls for airport kiosk accessibility

September 22, 2011

The U.S. Department of Transportation (DOT), in its ongoing effort to ensure equal access to air transportation for all travelers, today proposed a regulation…

Air Canada kiosks handle entire check-in process

September 20, 2011

IER has deployed Common Use Self Serve (CUSS) kiosks for Air Canada at Paris Charles de Gaulle airport (CDG). Equipped with passport scanners, the IER 91…

Dubai airport kiosks to clear immigration in seconds

September 18, 2011

Immigration clearance procedures are usually time consuming at the Dubai airport, but kiosks will soon cut the process to 14 seconds, according to a story on…

ACTUS launches multi-touch kiosk system

September 11, 2011

ACTUS Interactive Software Inc. says it has created a high-powered Multi-Touch Interactive Kiosk System capable of delivering information and advertisements to…

US Air passengers using phones as boarding passes

September 7, 2011

US Airways hopes the mobile boarding pass technology it's now using from NCR Corporation speeds up the check-in process.

NCR selects new VP to lead Travel

September 5, 2011

NCR Corp has appointed Tyler Craig vice president and general manager of NCR Travel. Craig, who has more than 24 years of experience building travel solutions…

Malaysia Airlines goes self-check

July 10, 2011

According to MySinchew.com, economy-class passengers on Malaysia Airlines domestic flights at Kuala Lumpur International Airport will be switching over to…