Jetstar expands self-service with SMS boarding

May 22, 2011

IBM announced this week that it has helped Jetstar Airways expand its self-service offering for passengers to include SMS boarding.

Homeland Security chief supports Global Entry kiosks

May 19, 2011

Homeland Security chief Janet Napolitano told leaders in the travel industry Thursday that she's in favor of trusted traveler programs that use kiosks to scan…

Continental, United merge kiosks in 83 airports

May 17, 2011

It will be another year before United and Continental are really one airline, according to the Associated Press.

Acquire-based digital signage kiosks help travelers in Cyprus

May 12, 2011

Several information kiosks are in use in Larnaca, Cyprus. The Larnaca Tourism Body in collaboration with Cyprus Kiosk Company and the Cyprus Tourism…

Los Cabos to offer Global Entry clearance kiosks

May 11, 2011

Los Cabos is slated to become Mexico's first city to implement Global Entry kiosks for international travelers arriving at its main airport — San Jose del Cabo…

Kiosks flying into Frontier airports

May 9, 2011

NCR Corporation and Frontier Airlines today announced the roll-out of 75 NCR kiosks to an additional 14 airports across the U.S.

CETW: Cell-phone charging kiosk

This Frank Mayer & Associates kiosk serves travelers by drawing them to a Hudson International News airport store for free cell-phone charging.

Dubai airport kiosks provide several services

May 1, 2011

Dubai travelers can not only check in for flights via kiosk, they can also make visa queries, print visas and book flights at self-service facilities launched…

CETW: Award-winning self-service experts share tips for success

Combining technologies is the fastest way to win over consumers.

Judge dismisses kiosk lawsuit against airline

April 26, 2011

A California federal judge on Monday dismissed a proposed class action brought by the National Federation of the Blind alleging United Air Lines Inc. violated…

CETW: DSA names top 3 award winners

April 26, 2011

The success of United Airlines' self-service programs helped earn Jared Miller, the company's managing director of Self-Service & Emerging Technology, top…

South Korea to participate in Global Entry Program

April 20, 2011

The Global Entry Program, or GEP, a kiosk system used by the United States that reduces passport screening time for travelers wishing to enter the country…

Experts discuss making kiosks accessible to the blind, Pt. 2

Several companies have already designed kiosks that can accommodate blind users.

Using touch technology to make kiosks more accessible

by Flint Bradley — Head of Sales & Marketing, F-Origin

I'm excited to be featured blogger for KioskMarketPlace.com and SelfServiceWorld.com, and it's my goal to write about kiosks with an emphasis on what we at…

Travel group lobbies for security-screening kiosks

The U.S. Travel Association is pushing for a domestic trusted traveler program.

Experts discuss making kiosks accessible to the blind, Pt. I

An advocacy group for the blind is suing over inaccessible airport kiosks; how hard is it to make the switch?

Air India launches mobile check-in area

April 6, 2011

Air India has introduced a mobile check-in facility for its domestic passengers from the six major metros — Delhi, Mumbai, Chennai, Kolkata, Hyderabad and…

Advocates for blind file second suit over airport kiosks

March 29, 2011

McCarran International Airport in Las Vegas is facing a lawsuit alleging that its self-service ticket kiosks aren't configured to serve the blind.

NCR offers consultancy services to improve travel experience

March 28, 2011

Travel providers could improve the consumer travel experience by implementing NCR Corporation's Customer Experience Consulting Services, said Jeanice…

Protouch kiosks deployed at UK airport

March 28, 2011

Birmingham International Airport in England is introducing an express lane to help speed up the travel process.