CETW: DSA names top 3 award winners

April 26, 2011

The success of United Airlines' self-service programs helped earn Jared Miller, the company's managing director of Self-Service & Emerging Technology, top…

South Korea to participate in Global Entry Program

April 20, 2011

The Global Entry Program, or GEP, a kiosk system used by the United States that reduces passport screening time for travelers wishing to enter the country…

Experts discuss making kiosks accessible to the blind, Pt. 2

Several companies have already designed kiosks that can accommodate blind users.

Using touch technology to make kiosks more accessible

by Flint Bradley — Head of Sales & Marketing, F-Origin

I'm excited to be featured blogger for KioskMarketPlace.com and SelfServiceWorld.com, and it's my goal to write about kiosks with an emphasis on what we at…

Travel group lobbies for security-screening kiosks

The U.S. Travel Association is pushing for a domestic trusted traveler program.

Experts discuss making kiosks accessible to the blind, Pt. I

An advocacy group for the blind is suing over inaccessible airport kiosks; how hard is it to make the switch?

Air India launches mobile check-in area

April 6, 2011

Air India has introduced a mobile check-in facility for its domestic passengers from the six major metros — Delhi, Mumbai, Chennai, Kolkata, Hyderabad and…

Advocates for blind file second suit over airport kiosks

March 29, 2011

McCarran International Airport in Las Vegas is facing a lawsuit alleging that its self-service ticket kiosks aren't configured to serve the blind.

NCR offers consultancy services to improve travel experience

March 28, 2011

Travel providers could improve the consumer travel experience by implementing NCR Corporation's Customer Experience Consulting Services, said Jeanice…

Protouch kiosks deployed at UK airport

March 28, 2011

Birmingham International Airport in England is introducing an express lane to help speed up the travel process.

Flyte Systems expands airline information services to international hotels

March 23, 2011

Flyte Systems, a provider of airport travel information displays and digital signage content for the hospitality industry, convention centers and related…

Austin is first U.S. city to let fliers tag own bags

March 10, 2011

American Airlines announced today that it's the first U.S. airline to allow passengers to check their own bags. According to USA Today, the airline's six-month…

‘Tag, you’re it:' Kiosks let Canadian travelers check bags (video)

March 8, 2011

Although Vancouver International Airport (YVR) implemented bag-tagging kiosks several months ago for its domestic passengers, it's now expanding the…

UK travelers use airport kiosks to print documents

February 28, 2011

Travelers in the United Kingdom can now print directly from Internet kiosks or any Internet-enabled device, including smartphones, tablets and laptops, thanks…

Top uses for kiosks in the hospitality industry

by Kurt Myrick — Technical Engineer, Phoenix Kiosk

The hospitality industry has obviously seen its share of challenges as travel and leisure budgets still border on "non-existent" for many Americans. Although…

Malaysia Airlines gets on board with self-service

February 20, 2011

To simplify customers' travel experiences, Malaysia Airlines is investing about $100 million in its Passenger Services System over the next 10 years, according…

Hotel chain Yotel to deploy kiosks

February 9, 2011

Yotel, a chain of Japanese-style capsule hotels in Amsterdam, London, New York and Abu Dhabi, has signed a five-year contract with Atos Origin subsidiary Shere…

Partnership between AirIT and IER to give airline passengers better self-service options

February 8, 2011

AirIT and IER announced today that they joining forces to allow AirIT to distribute a complete Common Use Passenger Processing solution in the United States…

PFU Systems named supplier for Digiboo movie download kiosks

February 1, 2011

Fujitsu's PFU Systems and Digiboo LLC have partnered to allow consumers to rent DVD-quality movies by plugging in a small, portable USB 3.0 flash drive, or…

Kiosk tool predicts problems before they occur

January 31, 2011

NCR Corp. launched the industry's first predictive managed service for self-service ATM and check-out terminals, according to a company press release.