Los Cabos to offer Global Entry clearance kiosks

May 11, 2011

Los Cabos is slated to become Mexico's first city to implement Global Entry kiosks for international travelers arriving at its main airport — San Jose del Cabo…

Kiosks flying into Frontier airports

May 9, 2011

NCR Corporation and Frontier Airlines today announced the roll-out of 75 NCR kiosks to an additional 14 airports across the U.S.

CETW: Cell-phone charging kiosk

This Frank Mayer & Associates kiosk serves travelers by drawing them to a Hudson International News airport store for free cell-phone charging.

Dubai airport kiosks provide several services

May 1, 2011

Dubai travelers can not only check in for flights via kiosk, they can also make visa queries, print visas and book flights at self-service facilities launched…

CETW: Award-winning self-service experts share tips for success

Combining technologies is the fastest way to win over consumers.

Judge dismisses kiosk lawsuit against airline

April 26, 2011

A California federal judge on Monday dismissed a proposed class action brought by the National Federation of the Blind alleging United Air Lines Inc. violated…

CETW: DSA names top 3 award winners

April 26, 2011

The success of United Airlines' self-service programs helped earn Jared Miller, the company's managing director of Self-Service & Emerging Technology, top…

South Korea to participate in Global Entry Program

April 20, 2011

The Global Entry Program, or GEP, a kiosk system used by the United States that reduces passport screening time for travelers wishing to enter the country…

Experts discuss making kiosks accessible to the blind, Pt. 2

Several companies have already designed kiosks that can accommodate blind users.

Using touch technology to make kiosks more accessible

by Flint Bradley — Head of Sales & Marketing, F-Origin

I'm excited to be featured blogger for KioskMarketPlace.com and SelfServiceWorld.com, and it's my goal to write about kiosks with an emphasis on what we at…

Travel group lobbies for security-screening kiosks

The U.S. Travel Association is pushing for a domestic trusted traveler program.

Experts discuss making kiosks accessible to the blind, Pt. I

An advocacy group for the blind is suing over inaccessible airport kiosks; how hard is it to make the switch?

Air India launches mobile check-in area

April 6, 2011

Air India has introduced a mobile check-in facility for its domestic passengers from the six major metros — Delhi, Mumbai, Chennai, Kolkata, Hyderabad and…

Advocates for blind file second suit over airport kiosks

March 29, 2011

McCarran International Airport in Las Vegas is facing a lawsuit alleging that its self-service ticket kiosks aren't configured to serve the blind.

NCR offers consultancy services to improve travel experience

March 28, 2011

Travel providers could improve the consumer travel experience by implementing NCR Corporation's Customer Experience Consulting Services, said Jeanice…

Protouch kiosks deployed at UK airport

March 28, 2011

Birmingham International Airport in England is introducing an express lane to help speed up the travel process.

Flyte Systems expands airline information services to international hotels

March 23, 2011

Flyte Systems, a provider of airport travel information displays and digital signage content for the hospitality industry, convention centers and related…

Austin is first U.S. city to let fliers tag own bags

March 10, 2011

American Airlines announced today that it's the first U.S. airline to allow passengers to check their own bags. According to USA Today, the airline's six-month…

‘Tag, you’re it:' Kiosks let Canadian travelers check bags (video)

March 8, 2011

Although Vancouver International Airport (YVR) implemented bag-tagging kiosks several months ago for its domestic passengers, it's now expanding the…

UK travelers use airport kiosks to print documents

February 28, 2011

Travelers in the United Kingdom can now print directly from Internet kiosks or any Internet-enabled device, including smartphones, tablets and laptops, thanks…