Commentary: Keeping kiosks relevant in a changing self-service landscape

Recent data point to changing consumer preferences, but it doesn't have to spell the end of kiosks as we know them.

Hoeft & Wessel to provide 720 ticketing kiosks for transportation company

September 23, 2009

Hoeft & Wessel, a German information technology and engineering company, has announced it will deploy 720 of its Almex stationary self-service ticketing…

CUSTOM Engineering announces release of kiosk printing solutions

September 23, 2009

CUSTOM Engineering, a manufacturer of POS and kiosk printing solutions based in Italy, has introduced several new ticket printers to its product line. …

NCR, Ultra Electronics announce partnership for common-use airport platforms

September 22, 2009

NCR Corp. has announced a strategic partnership with Ultra Electronics, a provider of aviation industry solutions. The companies will join forces to help…

NCR announces first deployment of its curbside airline check-in kiosks

September 16, 2009

According to an announcement from NCR Corp., US Airways will be the first airline to deploy NCR's TouchPort 80 outdoor passenger check-in kiosk. NCR says the…

IER to outfit San Jose airport with CUSS check-in kiosks

September 10, 2009

IER, a developer of self-service solutions for the transportation vertical, has announced it will install 46 self-check-in kiosks at the Norman Y. Mineta San…

DED Ltd. now offers compact Axiohm ticket printer

August 23, 2009

DED Ltd., an England-based equipment distributor, has announced it will now offer Axiohm's CMDG2014 printer, specifically designed for ticketing applications…

Southwest upgrades airport check-in kiosks

July 23, 2009

According to Minneapolis "Examiner" Mark Friedman, Southwest Airlines has added advanced features to its airport check-in kiosks. Friedman says Southwest…

Ingenico to provide chip and PIN kiosk tech to Ryanair airlines

July 14, 2009

DUBLIN, Ireland — Ingenico, a global provider of payment solutions, has announced a three-year partnership with Ryanair, Europe's largest low-fares airline, to…

NCR research: Consumers increasingly prefer multichannel self-service

July 14, 2009

DULUTH, Ga. — NCR Corp. today announced the results of a global survey commissioned from BuzzBack Market Research regarding consumer preferences for…

Universal Travel Group expanding travel-services kiosks in China

July 12, 2009

SHENZHEN, China — Universal Travel Group, a travel services provider in the People's Republic of China, today announced it has increased the number of its…

Hotels.com launches airport kiosk, media campaign

July 6, 2009

WEST PALM BEACH, Fla. — Upstart airline and airport specialist media firm InterAir Media has announced a year-long contract with Hotels.com for its airport…

Self-check-in glitch at O'Hare delays thousands across U.S.

July 5, 2009

The New York Times: Thousands of United Airlines travelers were delayed unexpectedly Thursday as the result of a computer problem that hit the airline's…

Research: $775 billion in kiosk transactions will be processed this year

June 28, 2009

FRANKLIN, Tenn. — New research from the IHL Group says transactions at self-service kiosks will surpass $775 billion in 2009 and will grow to more than $1.…

Clear airport security kiosks shutting down

June 23, 2009

AVweb: Verified Identity Pass, the company that operates the Clear security-screening kiosks at about 20 major U.S. airports, announced it is shutting down…

Ariane Systems, TAOS bringing self-service tech to North American hotels

June 16, 2009

ATLANTA — Ariane Systems Group, a provider of self-service check-in/check-out solutions within the EMEA regions, announced today that it has established a…

NCR, China Southern Airlines sign deal to deploy TouchPort kiosks

June 10, 2009

BEIJING — NCR Corp. today announced a deal with China Southern Airlines to deploy 30 NCR TouchPort kiosks at the airline's big-city hubs of Guangzhou…

SITA intros check-in, baggage-tracing kiosks at annual airline-industry conference

June 7, 2009

KUALA LUMPUR, Malaysia — SITA, a specialist in air transport communication and I.T. solutions, today launched a small footprint, full-function check-in kiosk…

Wincor Nixdorf installs 2,200-plus kiosks at Taiwan c-store chain

June 3, 2009

SINGAPORE — Taiwan's FamilyMart, one of the largest convenience store chains on the island, has installed more than 2,200 Wincor Nixdorf self-service kiosks, a…

Check-in kiosk allows woman into restricted airport areas for 40 hours

June 3, 2009

Taiwan News: Thanks to a loophole in a self-service check-in system, a passenger at Taiwan Taoyuan International Airport was able to breach security and enter…