Why tablets can't fully replace stand-alone kiosks

by Kurt Myrick — Technical Engineer, Phoenix Kiosk

Tablet kiosks are becoming popular, and business owners naturally want to catch up on the trends.

How to protect your kiosk

by Natsumi Nakamura — Marketing, PFU Systems

As we discussed in the previous post, kiosk security is one of the greatest challenges organizations need to deal with during kiosk application development.

A New Perspective on ADA: Empathy rather than compliance

After hearing reports that Whistler got 4 feet of snow in March, my son and I changed our Spring Break plans and headed for the slopes. After five days of…

What's a kiosk?

by Michael Ionescu — President, Ionescu Technologies

I try not to use the word kiosk when speaking with potential clients. For those of us who are in the kiosk industry, and even for those of us who browse this…

Self-service spreading to government

by Dean Sanders — Director, industry Sales, Zebra Technologies

We are all familiar with self-service applications in retail, hospitality and even health care, but in recent years, kiosk use has made its way into other…

Archivability of thermal paper

by Stephen Enfield — vp, POS Supply Solutions

A common concern regarding thermal paper is the length of time the paper's images will last. There are many types of thermal paper designed for a variety of…

5 critical questions for your next hardware vendor

by Craig Martin — Client Contact, Reality Interactive, LLC

Without great hardware from a great supplier, the odds of a successful deployment fall fast.

Bad execution: Why good kiosk ideas fail

by Michael Ionescu — President, Ionescu Technologies

My last blog detailed some kiosk programs that I thought have been relatively successful in recent years. The common theme of these successful programs seemed…

Why self-service is on the rise

by Dean Sanders — Director, industry Sales, Zebra Technologies

Recent news reports have stated that some grocers plan to remove their kiosk systems, spurring debate as to whether the self-service industry will survive.

How kiosk applications differ from websites

by Natsumi Nakamura — Marketing, PFU Systems

In the previous two posts, we discussed the two key factors of kiosk software development - an attractive user interface and a seamless integration process.

Infographic: Are Aussies indicative of the future of customer service?

Australian customers overwhelmingly preferred self-service to human interaction, according to a recent study by the firm Galaxy Omnibus in Australia. In fact…

Are kiosks still relevant in a mobile world? Part 3

by Michael Ionescu — President, Ionescu Technologies

The past two blogs have brought up the concern of kiosks staying competitive in an environment that is seeing the increasing dominance of mobile technology.

Study: Kiosks are breeding ground for germs

by Stephen Enfield — vp, POS Supply Solutions

There is no denying that self-service kiosks offer great conveniences in today's busy world. Tasks like checking in at the airport, paying for food at the…

Zebra customers weigh in on what makes a printer state-of-the-art

by Dean Sanders — Director, industry Sales, Zebra Technologies

Recently, KioskMarketplace.com reported on six features of the state-of-the-art kiosk printer. As a follow-up to that article, we took a look at the features…

Pad-emonium: Do customers really want tablets?

Don't get me wrong. I love the new iPad. I'm on the waiting list with everyone else. I spent Saturday in the Apple Store just to get a glimpse. Retailers are…

2 key factors in kiosk software development: Part 2

by Natsumi Nakamura — Marketing, PFU Systems

There are two key factors in kiosk software development that maximize the return on an organization's kiosk and IT investment – an effective user interface and…

Are kiosks still relevant in a mobile world? Part 2

by Michael Ionescu — President, Ionescu Technologies

There were some good responses to my last blog that explored the question of whether kiosks still have a place in a world that is becoming inundated with the…

2 key factors in kiosk software development

by Natsumi Nakamura — Marketing, PFU Systems

In our next couple blog posts, we will focus on the software side of a kiosk project.

Next generation of self-service financial services to debut at ATMIA

by Behshad Hastibakhsh — Director of Marketing, TIO Networks Corp

With great enthusiasm and anticipation, independent sales organizations (ISOs), entrepreneurs and financial services companies across the ATM industry flock to…

Are kiosks still relevant in a mobile world?

by Michael Ionescu — President, Ionescu Technologies

When I tell people that one of the specialties of my company is building and developing customized interactive kiosks for tourists, many people ask how kiosk…