How HR self-service kiosks aid employee retention

HR kiosks don't work miracles, but they can definitely help with employee engagement and satisfaction.

6 tips for boosting customer engagement at your kiosks

by Andrew Savala — CEO, KioskSimple

The purpose of a self-serve kiosk attract screen is to get the customer to interact with the kiosk, not to feed them a lot of information. Kiosk designers and…

As the housing market stays strong, real estate kiosks offer 24/7 sales assistance

Designed to take on a multitude of tasks — from initial information gathering, to checking in for an appointment, and browsing listings—real estate kiosks can…

Thinking about self-order kiosks? What restaurants need to consider to succeed

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Since the self-order movement is still in its early stages, most restaurants have not yet invested in the technology. But those brands that may feel they are…

Self-serve kiosks reduce friction, but IoT learning can throw a curve

IoT is an exciting playground as machines are being built that do things faster, more accurately, and at a fraction of the cost than ever before. But customer…

Cashless expansion can’t leave cash-only customers behind; kiosks have a role to play

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk providers must recognize they cannot take the current expansion of self-service technology for granted if the technology fails to serve the needs of all…

Digital directory kiosks: a simplified and unique guest experience

Interactive directories can display up-to-date information and directions to help guests successfully identify and navigate their destination. They're easy to…

Considerations for selecting kiosks and securing deployments

Self-service kiosks for enterprise use require the right hardware configuration, scalable software platform and security features.

Experiential marketing set to take hold in 2019

Retailers are harnessing their power at physical locations through in-store opportunities to improve customer service.

As restaurants embrace self-order kiosks, remember the pioneers that led the way

by Michael Kasavana — Consultant, K-Team

QSRs and fast casual restaurants are deploying self-order kiosks at a rapid pace. A handful of leaders who led the way beginning in 2016 deserve much of the…

Amazon Go competitors make case for eliminating cashiers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The NRF Big Show in New York City debuted a host of cashierless checkout technologies hoping to capitalize on the interest generated by Amazon Go.

Interactive kiosk innovations let loose at NRF Big Show

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-serve kiosks were dominant on the NRF trade show floor, offering a range of technologies such as artificial intelligence, robotics, virtual reality…

5G, AI and AR: a changing retail world on display at CES

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosks allow retailers to marry the in-store shopping experience with the content-rich experience of online shopping and research. 5G, AI, virtual reality and…

4 ways digital kiosks are transforming the patient check-in process

by Chris Gilder — Founder/CEO, Meridian

As patient check-in kiosks find their way into healthcare facilities and hospitals across the country, they're improving efficiency, providing secure access to…

8 digital signage uses in cannabis dispensaries

Recent applications of digital signage in marijuana dispensaries have highlighted how the merging of displays, content management software and point of sale…

Restaurant self-serve kiosks: Is the tipping point almost here?

by Michael Kasavana — Consultant, K-Team

Self-ordering kiosks are now more popular in quick service and fast casual restaurants than at any time in the past. A foodservice technology expert reviews…

How kiosks can help retailers simplify the busy holiday season

by Chris Gilder — Founder/CEO, Meridian

Despite increases in online purchases, consumers are still turning to brick and mortar stores to meet their holiday shopping needs — especially those who find…

McDonald’s touchscreen study calls for zero tolerance approach

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The McDonald's touchscreens sampled in the U.K. study have caused no illnesses to date, indicating that the risk is being managed. But that’s not the end of…

Customer facing features for POS kiosks

Customer facing kiosks require platforms that integrate with legacy management services and APIs which enable newer cloud-based infrastructure and maintain…

5 ways colleges and universities can implement kiosks and digital signage on campus

by Chris Gilder — Founder/CEO, Meridian

Colleges and universities can implement digital kiosks and signage for information sharing, bill payment, wayfinding, banner ID printing and check-in.