Blogs
Micro markets tap AI, redefine, rejuvenate convenience services
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Micro markets, besides improving the customer experience, give refreshment service operators a way to respond to competition from increasingly technologically…
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How digital kiosks are changing the small town experience
Interactive wayfinding kiosks help users navigate their destination and explore their surrounding area with interactive information. Not only does the kiosk…
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Outdoor wayfinding kiosks improve tourism experiences
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Interactive wayfinding kiosks allow people to navigate their sightseeing at tourist attractions. They also give local businesses exposure to tourists.
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How EMV makes mobile payments secure in self-serve kiosks
EMV compliant mobile payment processing improves payment security and safeguards organizations and individuals against fraud threats.
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McDonald’s kiosk hack was a wake up call; 8 ways to protect yourself
by Andrew Savala — CEO, KioskSimple
The McDonald's kiosk hack in Australia served as a wake up call for kiosk operators everywhere. Payment kiosk security expert Andrew Savala offers eight tips…
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How HR self-service kiosks aid employee retention
HR kiosks don't work miracles, but they can definitely help with employee engagement and satisfaction.
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6 tips for boosting customer engagement at your kiosks
by Andrew Savala — CEO, KioskSimple
The purpose of a self-serve kiosk attract screen is to get the customer to interact with the kiosk, not to feed them a lot of information. Kiosk designers and…
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As the housing market stays strong, real estate kiosks offer 24/7 sales assistance
Designed to take on a multitude of tasks — from initial information gathering, to checking in for an appointment, and browsing listings—real estate kiosks can…
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Thinking about self-order kiosks? What restaurants need to consider to succeed
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Since the self-order movement is still in its early stages, most restaurants have not yet invested in the technology. But those brands that may feel they are…
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Self-serve kiosks reduce friction, but IoT learning can throw a curve
IoT is an exciting playground as machines are being built that do things faster, more accurately, and at a fraction of the cost than ever before. But customer…
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Cashless expansion can’t leave cash-only customers behind; kiosks have a role to play
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk providers must recognize they cannot take the current expansion of self-service technology for granted if the technology fails to serve the needs of all…
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Digital directory kiosks: a simplified and unique guest experience
Interactive directories can display up-to-date information and directions to help guests successfully identify and navigate their destination. They're easy to…
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Considerations for selecting kiosks and securing deployments
Self-service kiosks for enterprise use require the right hardware configuration, scalable software platform and security features.
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Experiential marketing set to take hold in 2019
Retailers are harnessing their power at physical locations through in-store opportunities to improve customer service.
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As restaurants embrace self-order kiosks, remember the pioneers that led the way
by Michael Kasavana — Consultant, K-Team
QSRs and fast casual restaurants are deploying self-order kiosks at a rapid pace. A handful of leaders who led the way beginning in 2016 deserve much of the…
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Amazon Go competitors make case for eliminating cashiers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The NRF Big Show in New York City debuted a host of cashierless checkout technologies hoping to capitalize on the interest generated by Amazon Go.
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Interactive kiosk innovations let loose at NRF Big Show
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-serve kiosks were dominant on the NRF trade show floor, offering a range of technologies such as artificial intelligence, robotics, virtual reality…
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5G, AI and AR: a changing retail world on display at CES
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosks allow retailers to marry the in-store shopping experience with the content-rich experience of online shopping and research. 5G, AI, virtual reality and…
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4 ways digital kiosks are transforming the patient check-in process
by Chris Gilder — Founder/CEO, Meridian
As patient check-in kiosks find their way into healthcare facilities and hospitals across the country, they're improving efficiency, providing secure access to…
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8 digital signage uses in cannabis dispensaries
Recent applications of digital signage in marijuana dispensaries have highlighted how the merging of displays, content management software and point of sale…
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