The future of cards, contactless and biometrics in payments

With big players like Mastercard and Visa now mandating that all new cards and payment terminals be contactless enabled, global growth of the technology is set…

Kiosks, interactive displays are set to explode in restaurants

by Jeff Hastings — CEO, BrightSign

Despite the proliferation of digital signage in restaurants, in most cases the screens have remained behind the counter. But that's changing, and changing fast.

As convenience demand grows, smart lockers offer a versatile solution

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

As consumers continue to place value on the convenient solutions that make their lives easier, smart lockers and other self-service solutions will continue to…

When selecting kiosk payment devices, don’t paint yourself into a corner

by Andrew Savala — CEO, KioskSimple

When developing a payment kiosk, it's important to select your hardware before your operating system and programming language. Otherwise, implementing the…

How to get to market faster with an MVP kiosk

by Andrew Savala — CEO, KioskSimple

Building your first kiosk is not like building a custom home, where you have a clear blueprint. A kiosk, and most software projects for that matter, evolve as…

Micro markets tap AI, redefine, rejuvenate convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Micro markets, besides improving the customer experience, give refreshment service operators a way to respond to competition from increasingly technologically…

How digital kiosks are changing the small town experience

Interactive wayfinding kiosks help users navigate their destination and explore their surrounding area with interactive information. Not only does the kiosk…

Outdoor wayfinding kiosks improve tourism experiences

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive wayfinding kiosks allow people to navigate their sightseeing at tourist attractions. They also give local businesses exposure to tourists.

How EMV makes mobile payments secure in self-serve kiosks

EMV compliant mobile payment processing improves payment security and safeguards organizations and individuals against fraud threats.

McDonald’s kiosk hack was a wake up call; 8 ways to protect yourself

by Andrew Savala — CEO, KioskSimple

The McDonald's kiosk hack in Australia served as a wake up call for kiosk operators everywhere. Payment kiosk security expert Andrew Savala offers eight tips…

How HR self-service kiosks aid employee retention

HR kiosks don't work miracles, but they can definitely help with employee engagement and satisfaction.

6 tips for boosting customer engagement at your kiosks

by Andrew Savala — CEO, KioskSimple

The purpose of a self-serve kiosk attract screen is to get the customer to interact with the kiosk, not to feed them a lot of information. Kiosk designers and…

As the housing market stays strong, real estate kiosks offer 24/7 sales assistance

Designed to take on a multitude of tasks — from initial information gathering, to checking in for an appointment, and browsing listings—real estate kiosks can…

Thinking about self-order kiosks? What restaurants need to consider to succeed

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Since the self-order movement is still in its early stages, most restaurants have not yet invested in the technology. But those brands that may feel they are…

Self-serve kiosks reduce friction, but IoT learning can throw a curve

IoT is an exciting playground as machines are being built that do things faster, more accurately, and at a fraction of the cost than ever before. But customer…

Cashless expansion can’t leave cash-only customers behind; kiosks have a role to play

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk providers must recognize they cannot take the current expansion of self-service technology for granted if the technology fails to serve the needs of all…

Digital directory kiosks: a simplified and unique guest experience

Interactive directories can display up-to-date information and directions to help guests successfully identify and navigate their destination. They're easy to…

Considerations for selecting kiosks and securing deployments

Self-service kiosks for enterprise use require the right hardware configuration, scalable software platform and security features.

Experiential marketing set to take hold in 2019

Retailers are harnessing their power at physical locations through in-store opportunities to improve customer service.

As restaurants embrace self-order kiosks, remember the pioneers that led the way

by Michael Kasavana — Consultant, K-Team

QSRs and fast casual restaurants are deploying self-order kiosks at a rapid pace. A handful of leaders who led the way beginning in 2016 deserve much of the…