The KMC Top 6: July's top kiosk stories

by Bradley Cooper — Editor, Connect Media

With the summer entering its final month, it's time to take a look back at the top six most-read articles on KioskMarketPlace for July.

Will tablets replace traditional kiosks?

by Bradley Cooper — Editor, Connect Media

Tablet kiosks appear to be taking the kiosk market by storm. However, are tablets truly superior to traditional designs?

The Force is strong with this kiosk

by Bradley Cooper — Editor, Connect Media

Recently, visitors at the EMP Museum in Seattle were faced with the dark side of the Force as they confronted the original Darth Vader suit from the original…

Customized greeting cards personally crafted by kiosks

by Bradley Cooper — Editor, Connect Media

Sending a birthday or Christmas card can be a daunting task. You go through each card that has an interesting illustration only to open it up and find the…

ICXSummit15: Kiosk, digital signage and mobile payments reduce customer waiting

by Christopher Hall — w, t

Kiosks are one key element in improving overall customer experience and reducing wait times.

Top customer experience tech honored at ICXSummit15

by Christopher Hall — w, t

The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and…

Are ATMs on their death bed?

With the rise of mobile, are ATMs and other cash dispensers on the way to the graveyard of outdated devices? Do we really need ATMs?

Outdoor kiosks: best practices

by Bradley Cooper — Editor, Connect Media

Retail kiosks can be tricky to deploy, but with outdoor kiosks, you have to deal with many other elements, including weather. Thus, you need to have a strong…

Interactive customer experience technology has to surprise and delight

Customers expect a personalized experience that surprises and delights them, and most will trade bits of information about themselves if they receive something…

Interactive customer experience technology has to provide value

Consumers with a natural sense of curiosity want to engage with technology, says Eric Vazquez, project manager for Encore Event technologies, but will the…

Kiosk security: Preventing key threats

by Bradley Cooper — Editor, Connect Media

In our interconnected world, a single crime can lead to far greater ramifications for a company, including the kiosk industry. With this in mind, how do we…

Interactive customer experience technology has to be natural

Technology should be used in way that's natural for consumers to interact with, and enhance the brand story, rather than be the story itself, says Ben Putland…

Interactive customer experience technology has to make sense

Consumers want to interact with technology, but that technology has to make sense for both the business and its customers, says Paula Suarez, director of…

Kiosks save drowned phones

by Bradley Cooper — Editor, Connect Media

When it comes to reviving drowned cellphones, kiosks may hold the answer.

Retail kiosks 101

by Bradley Cooper — Editor, Connect Media

Retail is a battlefield. You have endless options facing off against each other in combat, with the reward of customer money and loyalty on the line. Kiosks…

7-Eleven Hong Kong rolls out Avengers: Age of Ultron QR code kiosk

Ultron spawned many clones of himself during the Age of Ultron movie, and the movie in turn is spawning vast numbers of promotions and tie-ins.

Coffee for Marines: AVT lands USMC deal

by Bradley Cooper — Editor, Connect Media

AVT lands deal with the Marines, helping it return to financial stability in the wake of Chapter 11.

Style vs practicality: Key components of kiosk design

by Bradley Cooper — Editor, Connect Media

With a good meal, half of the experience is determined by the presentation of the food. The same principle can be applied to kiosk design. Mainly, how does one…

3 keys to improving outdoor kiosk reliability (before you install)

Ruggedized workstation and kiosk experts look at three main areas that can often create problems for those deploying outdoor kiosks or workstations.

Now kiosks are delivering freshly baked pizzas

by Bradley Cooper — Editor, Connect Media

Pizza is the go-to meal for almost every occasion. Normally there are only a few options to purchase pizza such as frozen, carryout or delivery. However, kiosk…