The omnichannel imperative

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a panel discussion at the ATM & Mobile Summit, bankers spoke about the role of omnichannel and how it is driving companies to develop a more seamless…

Kiosks enable telepresence service

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Self-service is a big trend, but many industries still benefit from in-person consultation. Telepresence kiosks attempt to kill these two birds with one stone…

Wi-Fi vs. Cellular: Kiosk connections in review

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

You have manufactured the ideal wireless kiosk for your market. You have done all your research and selected the ideal retail spot to drive traffic. Yet, there…

Virtual currency: the ATM solution

Despite bitcoin's popularity among the tech savvy crowd, the mainstream audience hasn't caught on. Could a bitcoin ATM be the killer app to drive mainstream…

Kiosks keeping car emissions in check

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When it comes to car emissions test, failing can mean losing your license. The Maryland Motor Vehicle Administration is attempting to make the test process…

Android, Apple or Windows: Choosing the best kiosk OS

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When it comes to choosing your kiosk OS, making a final choice can be be difficult. So a more thorough examination of the major available operating systems is…

McDonald's beats the heat with heat-sensitive McFlurry vending kiosk

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When temperatures soared to record highs in Amsterdam, residents were rewarded with free McFlurries from a vending kiosk.

Cash recycling ATMs ready to take US by storm

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Cash recycling technology has finally arrived in New York City, and experts believe the U.S. market is ready for this innovation.

The KMC Top 6: July's top kiosk stories

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With the summer entering its final month, it's time to take a look back at the top six most-read articles on KioskMarketPlace for July.

Will tablets replace traditional kiosks?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Tablet kiosks appear to be taking the kiosk market by storm. However, are tablets truly superior to traditional designs?

The Force is strong with this kiosk

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Recently, visitors at the EMP Museum in Seattle were faced with the dark side of the Force as they confronted the original Darth Vader suit from the original…

Customized greeting cards personally crafted by kiosks

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Sending a birthday or Christmas card can be a daunting task. You go through each card that has an interesting illustration only to open it up and find the…

ICXSummit15: Kiosk, digital signage and mobile payments reduce customer waiting

by Christopher Hall — w, t

Kiosks are one key element in improving overall customer experience and reducing wait times.

Top customer experience tech honored at ICXSummit15

by Christopher Hall — w, t

The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and…

Are ATMs on their death bed?

With the rise of mobile, are ATMs and other cash dispensers on the way to the graveyard of outdated devices? Do we really need ATMs?

Outdoor kiosks: best practices

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Retail kiosks can be tricky to deploy, but with outdoor kiosks, you have to deal with many other elements, including weather. Thus, you need to have a strong…

Interactive customer experience technology has to surprise and delight

Customers expect a personalized experience that surprises and delights them, and most will trade bits of information about themselves if they receive something…

Interactive customer experience technology has to provide value

Consumers with a natural sense of curiosity want to engage with technology, says Eric Vazquez, project manager for Encore Event technologies, but will the…

Kiosk security: Preventing key threats

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

In our interconnected world, a single crime can lead to far greater ramifications for a company, including the kiosk industry. With this in mind, how do we…

Interactive customer experience technology has to be natural

Technology should be used in way that's natural for consumers to interact with, and enhance the brand story, rather than be the story itself, says Ben Putland…