Features
No strings attached: MobileQubes unleashes mobile power
by Nicole Troxell — Associate Editor, Networld Media Group
How many times have you run out of battery power on your cellphone? Probably too many to count. How many times have you found a place to charge your phone in…
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Digital 'wow' factor increases sales, customer satisfaction for Time Warner Cable
by Nicole Troxell — Associate Editor, Networld Media Group
How do we develop an inviting and interactive retail environment in the digital age?
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Order kiosks making a comeback in the restaurant industry
by Nicole Troxell — Associate Editor, Networld Media Group
Millennials are accustomed to technology and like a sensory experience – to touch and feel things – and kiosks give them that opportunity.
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CEW 2014 participants to learn how kiosks fit into brands, customer engagement
by Nicole Troxell — Associate Editor, Networld Media Group
In New York, attendees will be able to learn about the marketing mix that works for their company through a look at marketing and IT collaboration as well as…
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Robot and kiosk union 'a match made in heaven'
by Nicole Troxell — Associate Editor, Networld Media Group
How kiosks are leveraging the robot to boost customer service and revenue.
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McDonald’s 'aggressive change' includes digitization, millennial outreach
by Alicia Kelso — senior editor, QSRweb.com
McDonald's is scrambling for solutions after its profit fell by 30 percent in Q3. CEO Don Thompson outlined some strategies the company is working on to remedy…
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Four tips on claiming the technophobe market
by Nicole Troxell — Associate Editor, Networld Media Group
With all the attention tech-savvy millennials are getting for their love of self-service, there's a forgotten market demographic that could mean more revenue…
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How one health care kiosk is changing provider-patient dynamics
by Nicole Troxell — Associate Editor, Networld Media Group
KioskMarketplace spoke with Eric Anderson, COO of Clearwave, about his company's Clearwave Kiosk designed for the health care industry, to find out more about…
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ADA: Legal and practical advice
by Nicole Troxell — Associate Editor, Networld Media Group
With nearly $2 million in damages and fees paid to plaintiffs in the recent Lighthouse for the Blind and Visually Impaired v. Redbox Automated Retail LLC…
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Windows of opportunity: How kiosks are supporting underserved and neglected populations
by Nicole Troxell — Associate Editor, Networld Media Group
Although many consumers equate kiosks with convenience and the offering of supplemental services, kiosk technology often plays a pivotal role in delivering…
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Apple Pay explodes onto the scene
by Will Hernandez — Editor, NetWorld Media Group
Apple intros mobile wallet capabilities that combine NFC, Passbook and Touch ID. Company has support from banks, major card issuers and retailers.
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3D printing becomes a kiosk-friendly technology
by Nicole Troxell — Associate Editor, Networld Media Group
Imagine it's the holiday season and instead of trudging from department store to department store, or surfing from website to website waiting and hoping the…
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New guide caters to restaurateurs, retailers looking to boost income with ATMs
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating…
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Apple unveils Apple Pay mobile wallet at iPhone launch event
by James Bickers — Editor, Networld Alliance
Apple Pay, which is set to launch in the U.S. in October, uses a secure element in the phone to store card information. It eliminates the need for a mag…
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Nashville bike-share kiosks 'performing better than expected'
by Nicole Troxell — Associate Editor, Networld Media Group
The recent success of the federal grant-funded program brought the city of Nashville more attention, but little has been said about the role of kiosks in the…
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The difference between digital signage and touchscreen kiosks
The demand for both digital signage and touchscreen kiosks has increased exponentially over the years. Adding a digital layer to the customer experience is a…
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Arizona ADOT kiosks win PACE award
by Frank Olea
The Arizona Department of Transportation (ADOT) Motor Vehicle Division recently received the 2014 Public Affairs and Consumer Education (PACE) Award for the…
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Self-service technology doctors up health care, pt. II
by Nicole Troxell — Associate Editor, Networld Media Group
Self-service technology, kiosks especially, may be changing the way we access health care and the privacy issues we encounter from the pharmacy desk to the…
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Self-service technology doctors up health care, pt. I
by Nicole Troxell — Associate Editor, Networld Media Group
Self-service technology, kiosks especially, may be changing the way we access health care and the privacy issues we encounter from the pharmacy desk to the…
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Digital signage done right
Selling and upselling are strategic factors to survival in the retail food industry. Digital signage plays a crucial role in mitigating the impact of…
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