Build a menu, get a free Spanish lunch

by Bradley Cooper — Editor, Connect Media

Normally there is no such thing as a free lunch, but a touchscreen display in downtown Madrid offered free lunches to participants who could create their own…

ICX Symposium: the new emotional retail economy

The ICX Symposium in Atlanta later this month will feature a session featuring two executives from MaxMedia addressing retail's emotional economy. ICX…

Who moved my kiosk?

by Bradley Cooper — Editor, Connect Media

Even if you have the best kiosk in the world, it will be a disaster if it arrives at a retailer broken or heavily damaged by rust. You don't want to answer the…

ICX Symposium: Moore's law ushers in future of customer experience

by Christopher Hall

Moore's law is transforming the world of retail and food. The future is here, and the time to prepare is now. The Interactive Customer Experience Association…

The omnichannel imperative

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a panel discussion at the ATM & Mobile Summit, bankers spoke about the role of omnichannel and how it is driving companies to develop a more seamless…

Kiosks enable telepresence service

by Bradley Cooper — Editor, Connect Media

Self-service is a big trend, but many industries still benefit from in-person consultation. Telepresence kiosks attempt to kill these two birds with one stone…

Wi-Fi vs. Cellular: Kiosk connections in review

by Bradley Cooper — Editor, Connect Media

You have manufactured the ideal wireless kiosk for your market. You have done all your research and selected the ideal retail spot to drive traffic. Yet, there…

Virtual currency: the ATM solution

Despite bitcoin's popularity among the tech savvy crowd, the mainstream audience hasn't caught on. Could a bitcoin ATM be the killer app to drive mainstream…

Kiosks keeping car emissions in check

by Bradley Cooper — Editor, Connect Media

When it comes to car emissions test, failing can mean losing your license. The Maryland Motor Vehicle Administration is attempting to make the test process…

Android, Apple or Windows: Choosing the best kiosk OS

by Bradley Cooper — Editor, Connect Media

When it comes to choosing your kiosk OS, making a final choice can be be difficult. So a more thorough examination of the major available operating systems is…

McDonald's beats the heat with heat-sensitive McFlurry vending kiosk

by Bradley Cooper — Editor, Connect Media

When temperatures soared to record highs in Amsterdam, residents were rewarded with free McFlurries from a vending kiosk.

Cash recycling ATMs ready to take US by storm

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Cash recycling technology has finally arrived in New York City, and experts believe the U.S. market is ready for this innovation.

The KMC Top 6: July's top kiosk stories

by Bradley Cooper — Editor, Connect Media

With the summer entering its final month, it's time to take a look back at the top six most-read articles on KioskMarketPlace for July.

Will tablets replace traditional kiosks?

by Bradley Cooper — Editor, Connect Media

Tablet kiosks appear to be taking the kiosk market by storm. However, are tablets truly superior to traditional designs?

The Force is strong with this kiosk

by Bradley Cooper — Editor, Connect Media

Recently, visitors at the EMP Museum in Seattle were faced with the dark side of the Force as they confronted the original Darth Vader suit from the original…

Customized greeting cards personally crafted by kiosks

by Bradley Cooper — Editor, Connect Media

Sending a birthday or Christmas card can be a daunting task. You go through each card that has an interesting illustration only to open it up and find the…

ICXSummit15: Kiosk, digital signage and mobile payments reduce customer waiting

by Christopher Hall — w, t

Kiosks are one key element in improving overall customer experience and reducing wait times.

Top customer experience tech honored at ICXSummit15

by Christopher Hall — w, t

The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and…

Are ATMs on their death bed?

With the rise of mobile, are ATMs and other cash dispensers on the way to the graveyard of outdated devices? Do we really need ATMs?

Outdoor kiosks: best practices

by Bradley Cooper — Editor, Connect Media

Retail kiosks can be tricky to deploy, but with outdoor kiosks, you have to deal with many other elements, including weather. Thus, you need to have a strong…