Small surf shop plans to overtake competitors with technology

Florida's Friction is using Apple's FaceTime, social media and QR codes to compete with major retailers in the industry.

Kum & Go partners with NCR

December 14, 2011

NCR Corp. announced it will implement its Radiant c-store technology in each of Kum & Go's 400-plus stores. The chain, which is the fifth largest…

CETW: Bluetooth couponing to cell phones

Alex Romanov with iSign tells editor Christopher Hall about his company's mobile couponing solution.

CETW: Managing digital signage interactivity

Michael Moore from Reflect talks about platforms that can help retailers and others manage interactive devices that are equal parts digital sign and kiosk.

CETW: It's iPads to the rescue for POD info

Few things frustrate shoppers more than sales assistants who don't know their products or their inventories. Reality Interactive's Jetty Hartsky shows off her…

State of the industry: Photo kiosks

Research shows that reasons for using them may change, but photo kiosks are here to stay.

CETW: NCR's endless-aisle solution

NCR used its booth at the fall 2011 CETW to showcase its endless-aisle solution. It enables retailers to bring their e-commerce functionality into the store…

Best Buy Canada launches self-branded DVD kiosks

The retail giant is testing the market to see if there's room for another DVD kiosk option.

CETW: An update to SlideBuy POP digital sign

Ron Bowers from Frank Mayer & Associates demonstrated modifications to the SlideBuy, a movable digital sign, at Customer Engagement Technology World.

EBay, PayPal predict the coming of "couch commerce" this Thanksgiving

November 21, 2011

It’s not just m-commerce, it's "couch commerce." And if eBay is right, couch commerce is going to be a big part of this year's holiday retail season.

Global Axcess to buy 238 ATMs

November 21, 2011

Global Axcess Corp, a Jacksonville, Fla.-based provider of ATM and self-service kiosk management services, announced today it has agreed to purchase 238 ATMs…

Torex launches mobile POS platform

November 20, 2011

Torex today launched kachng!, a cloud-based HTML5 point of sale which will work via browsers on tablet devices, smartphones and the traditional POS.

CVS debuts new mobile features

November 20, 2011

Customers using smartphones can now scan refills, check ExtraBucks Rewards and order prints from CVS/pharmacy Photo Centers.

Frank Mayer intros ready-to-go retail solutions

Kiosk experts develop "retail-ready" solutions to improve customer experience.

Coinstar's new TV ads focus on no-fee gift cards

Campaign invites shoppers to experience "pure bliss" when they trade in their change for a variety of retail gift cards without giving Coinstar a cut.

Recycling kiosks give funding to vets

November 13, 2011

PepsiCo has made its second $500,000 donation to the Entrepreneurship Bootcamp for Veterans with Disabilities (EBV), through its Dream Machine recycling kiosks.

Drug Mart extends deal to carry Kodak kiosks

November 13, 2011

Eastman Kodak Company recently announced the renewal of its agreement with Ohio-based Discount Drug Mart Inc. to be the drug-chain's exclusive supplier of…

IBM launches improved self-checkout system

November 13, 2011

IBM has launched a checkout solution allowing retailers to provide customers with third-party products and services at checkout.

CETW11: 3 ways self-service enhances the customer experience

Attendees learned about three successful self-service deployments.

Robotic kiosk taking self-service to next level

Company testing ice cream in its new kiosk that uses a robot to makes five-layer concoctions.