Retail News & Media
Grabango ceases operations
October 11, 2024
More than a year after Grabango laid off workers across several departments, the checkout-free retailer has permanently closed down, according to a CNBC report.
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ICX Summit: Inclusivity is all about making the store welcoming to customers, employees
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
An inclusive customer experience must also reflect an inclusive workforce experience, according to panelists at the recent ICX Summit held in September.
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Ikea kiosk helps customers find perfect mattress
October 9, 2024
Ikea's Upptäcka kiosk allows customers to find the perfect mattress based on their sleeping patterns, according to an Insight DIY report.
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Walmart's AI catches shoplifter at self-checkout
October 7, 2024
A Walmart shopper found herself on the wrong side of the law after being caught shoplifting by the store's AI surveillance system, according to an…
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NCR Voyix named global leader of self-checkout tech
October 3, 2024
NCR Voyix Corp. has been recognized by RBR Data Services, a research and consulting firm, as the world's largest provider of self-checkout tech.
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4 rules for crafting an exceptional online experience
by Daniel Brown — Editor, Networld Media Group
Four rules for exceptional online experiences from the ICX/BCX summit in Charlotte, North Carolina, hosted by Networld Media Group.
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Primark rolls out self-checkouts in Preston, UK
October 2, 2024
Primark in has introduced self-checkout machines to its store in the Fishergate Centre, joining a growing number of UK locations adopting the new technology…
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CarrefourSA teams with Simbe to deploy autonomous robot Tally
October 1, 2024
CarrefourSA, a Turkish retailer operating over 1,200 stores, has teamed up with Simbe, a store intelligence solutions provider, to deploy Simbe's autonomous…
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Former Olympian, NCAA coach cleared of self-checkout theft charges
September 25, 2024
Meaggan Pettipiece, a former Canadian Olympian and head softball coach at Valparaiso University, has had charges of theft, marijuana possession and possession…
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Motel 6 marketing VP talks brand transformation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Jenna Berg, vice president of brand marketing at G6 Hospitality, the…
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ICX Summit: Tapping customer feedback to drive retail wins
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
How to tap customer feedback to improve the retail brand and make meaningful changes to services and operations was a panel topic at the ICX Summit held in…
read nowTHE SIX MUST-ASK QUESTIONS WHEN CHOOSING A KIOSK COMPANY
When researching kiosk companies for your kiosk program, make sure to ask these six crucial questions to help you determine the value and credentials they…
Presented by Connected Technology Solutions
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Caesars Sportsbook takes over D.C. kiosks
September 12, 2024
Caesars Sportsbook is making a significant move in the District of Columbia sports betting market. The company plans to install 53 sports betting kiosks at…
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Diebold Nixdorf names Kathleen Creech as CPO
September 11, 2024
Diebold Nixdorf, a leading innovator in banking and retail technology, has appointed Kathleen Creech as executive vice president and chief people officer…
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Walmart's invisible barcodes crack down on shoplifting
September 11, 2024
Walmart has implemented technology to combat shoplifting at its self-checkout stations. The retailer has introduced invisible barcodes on Great Value branded…
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ICX Summit: How sustainability plays into the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Shawn Nelson, founder and CEO of Lovesac, a keynote speaker at the ICX Summit, shared insight on how sustainability impacts the retail customer experience.
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ICX honors 5 Elevate Award winners at 2024 ICX Summit
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The Interactive Customer Experience Summit announced winners of the 2024 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.
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Sainsbury's debuts AI-powered checkouts
September 10, 2024
Sainsbury's is integrating AI across 22,500 checkouts, according to a BelfastLive report. The technology will enable self-checkouts to identify unbarcoded…
read nowSan Jose Sharks CX leader talks strategy, shares insights
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Stacy McGranor, CX director for Sharks Sports & Entertainment, talks…
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ICX Summit: How sustainability impacts customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Shawn Nelson, founder and CEO of Lovesac, is a keynote speaker at the ICX Summit taking place Sept. 9-11 in Charlotte, North Carolina. His topic will focus on…
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