Wendy's plans to have kiosks in more than 1,000 North American restaurants in 2017

February 23, 2017

More than 1,000 Wendy's restaurants in North America will have kiosks in 2017, Chief Information Officer David Trimm stated at the company's recent investor…

How self-serve kiosks get the orders rolling at Burger Boss

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Burger Boss, a fast casual chain in Southern California, has found self-serve kiosks a great tool for engaging customers in creating their orders and in…

UK-based restaurant chain Crepaffaire deploys imageholders self service kiosks

February 16, 2017

Crepaffaire, a UK-based crepes restaurant chain, has deployed imageholders Shell+ iPad Pro tablet kiosks, according to a press release. The Shell+ tablet…

FastCasual's parent company launching FoodTruckOperator.com

by Cherryh Cansler — Publisher, FastCasual.com

Networld Media Group will launch FoodTruckOperator.com on April 1. It will cover industry trends and news, profile business owners and explore the technologies…

McDonald's ATM dispenses Big Macs for promotion

February 13, 2017

Big Mac lovers who visited a McDonald's eatery in Boston's Kenmore Square recently were able to bypass the counter and instead head straight to an automated…

Panera shares hit record high, boosted by kiosks and other technology

February 9, 2017

Shares of Panera Bread surged to a record high on Wednesday and were on track for the biggest one-day move in almost two years after the company gave an upbeat…

Hotels and restaurants juggle kiosks and mobile technology

by Elliot Maras — Editor, Automatic Merchandiser

Mobile technology has grabbed the limelight due to rapid consumer adoption, but restaurants and hotels continue to invest in kiosks as well as mobile…

UFood Grill's self-serve kiosk recognizes customers' faces

by Elliot Maras — Editor, Automatic Merchandiser

UFood Gill's firsts stand-alone restaurant features a self-order kiosk that can remember the customer, thanks to facial recognition.

2016 was the year of QSR digital kiosks and 2017 promises even more innovation

by Chris Gilder — Founder/CEO, Meridian

Last year was the year that self-serve order kiosks made big waves in the restaurant sector. This year promises to bring more growth to kiosks thanks to new…

KFC to launch 5,000 kiosks with facial recognition to predict customers' orders in China

January 27, 2017

A KFC restaurant in Beijing now boasts a kiosk tapping facial recognition software to predict what a customer might order, according to Natural News. The…

Voting now open for 2017 Most Innovative Kiosk Awards

The 2017 Most Innovative Kiosk Awards recognize excellence and innovation in eight user categories -- financial, telecommunications, healthcare, restaurant…

McDonald's looking to create Starbucks experience with kiosks, digital menu boards

January 10, 2017

McDonald's is looking to upgrade its McCafe espresso machines with the McBarista. This upgrade will feature $12,000 espresso machines, sweets, seasonal coffee…

Blog: automation denialism thrives as leaders fail to address need for retraining

January 6, 2017

A blog posted on Inverse, a site that covers science, innovation, entertainment, technology and culture, criticized President-elect Donald Trump and business…

Bronx McDonald’s introduces self-serve kiosks, adds employees

January 3, 2017

A McDonald’s in the Bronx, New York, that recently reopened with self-serve kiosks has significantly added the number of employees, according to…

KFC China develops customer facial recognition technology to suggest menu items

December 28, 2016

KFC’s Chinese division is creating kiosks that will suggest menu items to customers based on their appearance, according to The Daily Dot. Specifically, the…

Time for an honest discussion about kiosks and future jobs – and the kiosk industry must start it

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

It's not enough for the kiosk industry to recognize that claims that kiosks are killing jobs are simply false. The kiosk industry needs to protect its…

Johnny Rockets tests self-order kiosks in moving to a QSR format

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks play an important role in moving to more of a quick-serve format for Johnny Rockets as the 30-year-old iconic brand seeks to refresh itself.

Fully automated Eatsa opens 1st New York City restaurant

December 13, 2016

Eatsa, a fully automated lunch spot that provides healthy meals at the  touch of a button, has opened a restaurant in Midtown, Manhattan, according to Eater…

Kiosks killing jobs? Current events beg the question, but the facts say otherwise

by Elliot Maras — Editor, Automatic Merchandiser

Several restaurant chains are using kiosks and other technology that allow orders to be placed more rapidly and efficiently. Kiosks are fostering fears about…

Trump Labor Secretary nominee Andrew Pudzer a big kiosk fan

December 9, 2016

President-elect Donald Trump has nominated CKE Restaurant’s CEO  Andrew Pudzer as labor secretary, an executive known for his pro-automation and…